Roxanne Peplow

Just purchased a GLE 450. The entire process was extremely smooth and trouble free due to two people. Our sales consultant, Peter Polanski did a terrific job finding the vehic The entire process was extremely smooth and trouble free due to two people. Our sales consultant, Peter Polanski did a terrific job finding the vehicle that matched our specific expectations. Agreeing to the purchase price was a pain-free exercise. Peter presented the numbers upfront, including a specific line item breakdown, which allowed us to agree on pricing relatively quickly. When the car was delivered, Peter conducted a comprehensive tutorial regarding effective operation of all accessories, apps, etc. I can’t say enough regarding Peter’s attention to detail and ensuring that every question was answered. The other person that enhanced our overall purchased experience was Roxanne Peplow, who is the Knauz dealership Business Manager. She clearly articulated financing options that were available, along with supplemental car care programs such as preferred plus protection, and every day wear and mechanical coverage option, along with paint protection. Again, the entire process was smooth and very professional. I can’t say enough about the professionalism exhibited by the people at Knauz who helped us through this process. More

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Exceptional service overall; staff were friendly, transparent, and efficient. Peter did an excellent job and promptly addressed all my questions. Highly recommended. transparent, and efficient. Peter did an excellent job and promptly addressed all my questions. Highly recommended. More

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Our sales consultant, Peter Polanski, was very professional, very knowledgeable and very helpful. His manager, Ryan Herbig, was very helpful, as well. The business manager, Roxanne Perlow, was professional, very knowledgeable and very helpful. His manager, Ryan Herbig, was very helpful, as well. The business manager, Roxanne Perlow, was the most pleasant person. I highly recommend this dealership to anyone interested in purchasing a new or used car. The process was very efficient. We plan to do business again with this dealership because we couldn’t have been more pleased with the whole process. More

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Paul was great to work with during our recent auto purchase. He was very professional and considerate from the first call until the date of delivery! Highly recommended! purchase. He was very professional and considerate from the first call until the date of delivery! Highly recommended! More

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Piotr was professional, knowledgeable and efficient all the way through our purchase. I've already taken advantage of the free wash and Piotr took care of it personally. I would highly recommend this deale the way through our purchase. I've already taken advantage of the free wash and Piotr took care of it personally. I would highly recommend this dealership. More

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Absolutely, the very best car buying experience ever for me! William Wiegand, our Sales Consultant, sincere dedication to providing outstanding customer service is worthy of emulation. Trust me I shopped ar me! William Wiegand, our Sales Consultant, sincere dedication to providing outstanding customer service is worthy of emulation. Trust me I shopped around and visited numerous dealerships, none compare IRT respect, trust and customer service. Knauz was recommended, I have thanked my recommender and I again I thank William and the Knauz staff for their outstanding customer service. More

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Outstanding customer service We have bought 3 cars from this dealer and have been very happy with each part of the interaction—gwtting the cars we wanted, advice on lease vs. purc We have bought 3 cars from this dealer and have been very happy with each part of the interaction—gwtting the cars we wanted, advice on lease vs. purchade, advice in optional packages and always with friendly and positive manners. Visits after purchase for services was equally attentive. Highly recommend the dealership! More

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My Most Efficient Auto Purchase Experience EVERY car dealership should strive to be like Knauz Continental Autos, because they are the BEST in the Midwest! I owe this wonderful experience (fro EVERY car dealership should strive to be like Knauz Continental Autos, because they are the BEST in the Midwest! I owe this wonderful experience (from the beginning to the end) to three gentlemen working there: Hans Kribbel, Vijay Zaveri, and Strah Gostovic. They are super efficient, knowledgeable, organized, orderly, and friendly. It was worth the 2 hours and :30 mins drive to Lake Bluff IL. I left Knauz dealership a very satisfied customer. More

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purchased pre-owned mercedes I was reviewing pre-owned Mercedes sedans on Carfax and sent an e-mail asking about availability. I received a response from Peter Polanski, a sales I was reviewing pre-owned Mercedes sedans on Carfax and sent an e-mail asking about availability. I received a response from Peter Polanski, a sales consultant. We arranged a demo and discussed the pricing, etc. Peter was terrific throughout...…..no pressure, super informative and a true gentleman. I also can't say enough good things about Roxanne and Daniel who assisted in closing the sale and educating me on product features {knobs, controls, etc.}. A dealership is defined by it's people and Knauz must know what it's doing. Thank you for a most pleasant experience. More

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Excellent Great experience buying first Mercedes. Excellent sales staff with no pressure sales to the financing department not trying to up sell more things. Ha Great experience buying first Mercedes. Excellent sales staff with no pressure sales to the financing department not trying to up sell more things. Have bought many vehicles from all brands this was truly the most pleasurable one. Will definitely be back when it’s time to trade in my wife’s Pilot. More

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