Roy Funk | Page 4

When you go into a dealership, you know you're swimming into chummed waters. With that's said, the negotiation went as decent as anyone would expect it to trading in and buying a used car. We felt we were into chummed waters. With that's said, the negotiation went as decent as anyone would expect it to trading in and buying a used car. We felt we were able to negotiate the almost ludacris first offer to something that was satisfactory. The only bad thing I could say is, after walking out, there were a couple defects that went unnoticed until after the fact. I suspected they would refuse to pay for the repairs but was hopeful that in today's day and age, they just might uphold their high rankings and reviews. Unfortunately, they did not. Other negatives; the promise of a complimentary oil change and fluid top off didn't occur, or they did but didn't reset the oil calibration. The detail was mediocre at best. More

by wcwildcat2012 Verified Customer Verified Customer

Report | Print

Great group of folks! They don’t try to sell you a bunch of extra service like many dealers. They don’t try to sell you a bunch of extra service like many dealers. More

by jsarwine Verified Customer Verified Customer

Report | Print

I’ve bought a few from Jared and one from Rodrigo! They’re both very informative and helpful. My man Jared goes way above and beyond!! And so does Roy. Thank you guys! They’re both very informative and helpful. My man Jared goes way above and beyond!! And so does Roy. Thank you guys! More

by thegame0915 Verified Customer Verified Customer

Report | Print

The entire dealership was great. Great people and and great experience. Buy your next vehicle from Front Royal Ford Great people and and great experience. Buy your next vehicle from Front Royal Ford More

by matthewfranklin100 Verified Customer Verified Customer

Report | Print

Kristian was very welcoming and courteous. He explained everything to me and even followed up with what was going on. He explained everything to me and even followed up with what was going on. More

by MSBRADY66 Verified Customer Verified Customer

Report | Print

Billy has always help me with my needs at your dealership and I really like the service department and I really like the service department More

by clif borden Verified Customer Verified Customer

Report | Print

The crew tried real hard to please us. Everyone was very nice and we were overall pretty happy with the deal. I was a bit bothered by the difference in sticker price and the marked up pric Everyone was very nice and we were overall pretty happy with the deal. I was a bit bothered by the difference in sticker price and the marked up price but understand the economics of the situation. More

by gandcdenick Verified Customer Verified Customer

Report | Print

Well I was told by salesman to bring my truck in for issues and I did the service department would not even look at it said only had two mechanics on duty , I drove 45 miles you would think they could a issues and I did the service department would not even look at it said only had two mechanics on duty , I drove 45 miles you would think they could at least had a mechanic take a quick evaluation now I have to make another trip and screw up another day More

by theroadrunner6 Verified Customer Verified Customer

Report | Print

Great salesperson. I came in with two trucks in mind that I had seen online. Troy made sure I saw and test drove both, even when I expressed an interest in the first ve I came in with two trucks in mind that I had seen online. Troy made sure I saw and test drove both, even when I expressed an interest in the first vehicle that I test drove. He explained the differences between the two, and helped me confirm my choice. I never felt pushed in any way to make a purchase or which vehicle to buy. More

Report | Print

Great service from the day I bought my F-150 through the first oil change this weekend. I would highly recommend anyone to come purchase and service their vehicles through Front Royal Ford. first oil change this weekend. I would highly recommend anyone to come purchase and service their vehicles through Front Royal Ford. More

by CHRIS M Verified Customer Verified Customer

Report | Print