Rufus Alexander | Page 4

So the facility is nice and all, however, the prices on things that needed done were way beyond what a normal mechanic would charge. It would have cost over $800 dollars to get all the things that needed d things that needed done were way beyond what a normal mechanic would charge. It would have cost over $800 dollars to get all the things that needed done. For instance it was going to cost around $165 to look at seepage I had around my transmission cap. I ultimately had it looked at by my mechanic and he said it looks like spillage from whenever it had maintenance done to it. He said will monitor it but thats what it looks like. He had my car for a few hours and didn't see any leakage from it. Didn't charge me anything. To me this is over the top. Don't mind paying for stuff that is broke but to a few mins to look something over and then charge $165...Nope. More

by Jtown Verified Customer Verified Customer

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I didn't have to wait long for my car to be serviced. Staff was attentive to what I needed and they took care of everything. Staff was attentive to what I needed and they took care of everything. More

by scottmcknight913 Verified Customer Verified Customer

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Ridiculous offer for my trade in. Sold it privately for 150% of the dealership offer. Sold it privately for 150% of the dealership offer. More

by tfraker Verified Customer Verified Customer

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The service guy didn't make sure that multi-point inspection is done and didn't share any details when asked why this was not done. Also the person didn't pay any attention to problem. Not take my ca inspection is done and didn't share any details when asked why this was not done. Also the person didn't pay any attention to problem. Not take my car ever. More

by Dave Verified Customer Verified Customer

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I almost had a coronary when Chuck said I needed a new set of tires. He mistakenly had me confused with another customer. Overall Chuck was very personable. Note, I always check to see what service I set of tires. He mistakenly had me confused with another customer. Overall Chuck was very personable. Note, I always check to see what service I have had. We have new yires,so I knew he was mistaken. More

by deaconhjr Verified Customer Verified Customer

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Staff was professional and polite as always, but service was far too expensive for simple things like an oil change. Will be looking for other services to do simple maintenance like this. Received no notif was far too expensive for simple things like an oil change. Will be looking for other services to do simple maintenance like this. Received no notification via text that my vehicle was ready. More

by kmaicher Verified Customer Verified Customer

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No, words to describe 1 st time I was visited Toyota service it was excellent respect and polite are quality of service people. Happy for that Thank you service it was excellent respect and polite are quality of service people. Happy for that Thank you More

by roshika.bishnu Verified Customer Verified Customer

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It was a very good experience. Thank you so much! I appreciate the opportunity to fill out this survey Thank you so much! I appreciate the opportunity to fill out this survey More

by jamalmohamud625 Verified Customer Verified Customer

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My appointment was for a free 64 point inspection. When I arrived they verified I was there for an oil change and check. Not sure why they expected I would get an oil change when I did not request i When I arrived they verified I was there for an oil change and check. Not sure why they expected I would get an oil change when I did not request it. Fast service and very little wait time was great. No other cars in line when I arrived, which was great! Although this survey requires I rate a person I worked with, I have no names of anyone I worked with so I made up a rating for Rufus (don't know him) More

by golfgal80 Verified Customer Verified Customer

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Everything was scheduled and well executed with in the shortest time which made me to choose them for future services shortest time which made me to choose them for future services More

by Michael Ablanga Jusu Verified Customer Verified Customer

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