Rufus Alexander
Rufus Alexander at Toyota Direct

Rufus Alexander | Page 4

Service Advisor

Toyota Direct

4248 Morse Rd
Columbus, OH 43230

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4.5
82 Reviews
4.5

82 Reviews

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82 Reviews of Rufus Alexander

June 20, 2025

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Employee Rating

I almost had a coronary when Chuck said I needed a new set of tires. He mistakenly had me confused with another customer. Overall Chuck was very personable. Note, I always check to see what service I More

by deaconhjr
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

June 18, 2025

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Staff was professional and polite as always, but service was far too expensive for simple things like an oil change. Will be looking for other services to do simple maintenance like this. Received no notif More

by kmaicher
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Workmanship
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Service Communication
Recommend Dealer
No

June 16, 2025

Dealership Rating
Employee Rating

No, words to describe 1 st time I was visited Toyota service it was excellent respect and polite are quality of service people. Happy for that Thank you More

by roshika.bishnu
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

May 23, 2025

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Employee Rating

It was a very good experience. Thank you so much! I appreciate the opportunity to fill out this survey More

by jamalmohamud625
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Recommend Dealer
Yes

May 15, 2025

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My appointment was for a free 64 point inspection. When I arrived they verified I was there for an oil change and check. Not sure why they expected I would get an oil change when I did not request i More

by golfgal80
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Recommend Dealer
Yes

May 14, 2025

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Everything was scheduled and well executed with in the shortest time which made me to choose them for future services More

by Michael Ablanga Jusu
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Recommend Dealer
Yes

May 10, 2025

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Employee Rating

Professional yet friendly! Did my maintenance check in under an hour while I enjoyed a fancy coffee and pastry in their spacious and comfortable lounge More

by bailormary
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Recommend Dealer
Yes

May 03, 2025

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Employee Rating

Thank you for your service. I am very grateful for the service Toyota did. Thank you again Isatou . More

by samiashash1
Service Price Transparency
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Recommend Dealer
Yes

April 28, 2025

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Employee Rating

Great , service, very professional, knowledgeable, was very fast no wait time answered all guestions, satisfied customer service. Thank you . More

by ttpprotectiveservices
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Recommend Dealer
Yes

April 07, 2025

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Employee Rating

Great service, from time of booking til my service was complete. Very friendly and informative. More

by waredaesha
Service Price Transparency
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Recommend Dealer
Yes
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