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Russ Eller

Overview Reviews (180) Inventory (218)

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Russ Eller

Sales & Leasing

Ed Martin Nissan

802 N Shadeland Ave
Indianapolis, IN 46219

I am a long time car "nut" having grown up working on them and love anything car related. If I don't know the answer to your question I will be happy to find out and we both learn. I am here to provide you with the best customer experience that I am capable. I want the whole process to be fun for both of us!

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5.0

180 Reviews

Overview Reviews (180) Inventory (218)

Dealership Experience

8 yrs, 9 mos

Industry Experience

8 yrs, 9 mos

Languages Spoken

English

5.0

180 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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180 Reviews of Russ Eller

November 02, 2026

Dealership Rating

Employee Rating

I bought her there. RUSS is an amazing human being! I've had all maintenance done there as well. RUSS is an amazing human being! I've had all maintenance done there as well. More

by douglas.chace

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Nov 02, 2026 -

Ed Martin Nissan responded

Thank you for your continued trust in our team! Russ will appreciate the kind words, and we’re grateful for your business and for choosing us for both your purchase and ongoing maintenance.

October 30, 2026

Dealership Rating

Employee Rating

It is clean and everyone is helpful. Russ was a fantastic salesman and made the experience pleasant. Russ was a fantastic salesman and made the experience pleasant. More

by tkbmom

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Oct 30, 2026 -

Ed Martin Nissan responded

Thank you for the wonderful review! We appreciate your kind words about our clean facilities and helpful team. Russ will appreciate your recognition of his excellent service and the pleasant experience he provided. Thank you for choosing Ed Martin!

October 26, 2026

Dealership Rating

Employee Rating

My experience with Russ was very good. I didn't feel any unease or pressure to make any decisions. THAT MENT A LOT! I didn't feel any unease or pressure to make any decisions. THAT MENT A LOT! More

by adatkins

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Mark Clouse

Oct 26, 2026 -

Ed Martin Nissan responded

Thank you for the wonderful review! Russ will appreciate your kind words about his professionalism and respectful, no-pressure approach. We truly appreciate your trust and business!

October 20, 2026

Dealership Rating

Employee Rating

Was good. Went on a Saturday and financing was “backed up” for over an hour so that was annoying. Went on a Saturday and financing was “backed up” for over an hour so that was annoying. More

by aubhc

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Oct 21, 2026 -

Ed Martin Nissan responded

Thank you for sharing your feedback! We appreciate your business and are pleased your overall experience was positive, but we apologize for the extended wait during financing and understand your frustration. Your comments will help us improve the experience for our customers.

October 04, 2026

Dealership Rating

Employee Rating

This dealership is very helpful and friendly. Everyone was ready to help and talk things through! Russ is the best salesperson and truly wants you to feel comfortable with your new ride. Everyone was ready to help and talk things through! Russ is the best salesperson and truly wants you to feel comfortable with your new ride. More

by owensmiranda

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jason Upham

Oct 04, 2026 -

Ed Martin Nissan responded

Thank you so much for the wonderful review! Russ will truly appreciate the kind words, and we’re grateful for your business and trust in our team.

September 24, 2026

Dealership Rating

Employee Rating

The experience pleasant. I was treated excellent and received excellent service. I was helped from start to finish. I was treated excellent and received excellent service. I was helped from start to finish. More

by tiamcdonald

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mark Clouse, Mike Mason, Jamie Chapman, Jeff Mcneeley

Sep 24, 2026 -

Ed Martin Nissan responded

Tia, thank you for the wonderful review! We’re so glad you felt well taken care of from start to finish and received excellent service throughout your experience. We truly appreciate your business!

September 22, 2026

Dealership Rating

Employee Rating

Ed Martin Nissan gave me a really good price for the new Rogue PHEV and my trade. Even brought my new vehicle over 70 miles to me to complete the deal. Highly recommend Ed Martin Nissan to all. Rogue PHEV and my trade. Even brought my new vehicle over 70 miles to me to complete the deal. Highly recommend Ed Martin Nissan to all. More

by rsallman1

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Sep 22, 2026 -

Ed Martin Nissan responded

Thank you for the fantastic review! We’re glad our team provided a great deal on your new Nissan Rogue PHEV and your trade, and went the extra mile by bringing your new vehicle more than 70 miles to you. We truly appreciate your business and recommendation!

September 12, 2026

Dealership Rating

Employee Rating

Thanks, Ed Martin. You made the car buying process really smooth. And a special shout out to Russ who kept me informed through the whole car buying proces You made the car buying process really smooth. And a special shout out to Russ who kept me informed through the whole car buying proces More

by Shalomrdenny

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Sep 12, 2026 -

Ed Martin Nissan responded

Thank you for the great review! We’re glad Russ kept you informed throughout the entire process and helped make your Nissan car-buying experience smooth and easy. We truly appreciate your business!

September 02, 2026

Dealership Rating

Employee Rating

The car buying process is always smooth and everyone is so personable. This is our fourth car from this location and we will come back! so personable. This is our fourth car from this location and we will come back! More

by Carli H.

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jordan Estrada, Mark Clouse, Jillian Cline, Ken Copley, Mike Demetriades, Karisa Randhawa, Carson Wireman, Mike Mason , Jason Upham

Sep 02, 2026 -

Ed Martin Nissan responded

Carli, thank you for your continued loyalty! We’re thrilled our team continues to make the car-buying process smooth and personable. Four vehicles means so much to us, and we truly appreciate your business!

August 08, 2026

Dealership Rating

Employee Rating

I have the best sales agent Russ ! When i inquiry about the nisssan roque he is the patient hes very amazing he answered all my inquiry even its not in work hours. And the sales mana When i inquiry about the nisssan roque he is the patient hes very amazing he answered all my inquiry even its not in work hours. And the sales manager Jason even reached out to make sure i got all the information i need. They are the best! More

by jocelyn trosper

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Mark Clouse , Jason Upham

Aug 08, 2026 -

Ed Martin Nissan responded

Joycelyn, thank you for the wonderful review and for choosing Ed Martin for your new car purchase! We’re so glad Russ and Jason made the experience fast, smooth, and comfortable. Congratulations on your new car! We truly appreciate your business and hope you enjoy every mile!

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