Russell Karli | Page 9

Russel took great care of me yesterday, even though he is not my service tech. I thought I only needed to add air to my tire, but it turned out that I had a nail in the tire. I was on my way out of town and not my service tech. I thought I only needed to add air to my tire, but it turned out that I had a nail in the tire. I was on my way out of town and he took care of getting my tire replaced easily. I appreciate the time that he took to look at the coverage I had before the work was done. Thank you for your attention to my vehicle. More

by BFREDOMS Verified Customer Verified Customer

Report | Print

Clean and pleasant nice place to wait for my car to be serviced. Thank you serviced. Thank you More

by RRTEXAG Verified Customer Verified Customer

Report | Print

The service advisor, Russ was great and serious about his job, but still very friendly. He was able to help me spread out the 100K mile service in batches so it fits my monthly budget. I am glad to be a Toy job, but still very friendly. He was able to help me spread out the 100K mile service in batches so it fits my monthly budget. I am glad to be a Toyota BCS customer! More

by Howdy Mom Verified Customer Verified Customer

Report | Print

Kind, caring, and more than willing to explain the work done and needed! Thank you! done and needed! Thank you! More

by River Verified Customer Verified Customer

Report | Print

My experience was great. Russell always goes above and beyond for his customers. He is very thorough in his explanation of the services done and needed Russell always goes above and beyond for his customers. He is very thorough in his explanation of the services done and needed More

by nancy-lovell Verified Customer Verified Customer

Report | Print

Everything went well - service was good, wait was longer than anticipated though. Will be back for next service. than anticipated though. Will be back for next service. More

by amrisner22 Verified Customer Verified Customer

Report | Print

I believe the Multipoint Inspection of my 2011 Avalon provides a good overall assessment of my vehical. I depend on Russell to advice me on the service that needs immediate attention, and the service tha provides a good overall assessment of my vehical. I depend on Russell to advice me on the service that needs immediate attention, and the service that can be postponed for a few months. More

by ASHANNON Verified Customer Verified Customer

Report | Print

Horrible technician and service advisor. Have my check engine lights came up twice and have to re-visite dealership three times Have my check engine lights came up twice and have to re-visite dealership three times More

by maxbigbird Verified Customer Verified Customer

Report | Print

The service department is always friendly and efficient. I am made fully aware of the details and timing. I've used this dealership for years and have no plans to stop. I am made fully aware of the details and timing. I've used this dealership for years and have no plans to stop. More

by SHERI.KEYES Verified Customer Verified Customer

Report | Print

Mr. Karli is an amazing man to work with--he is as patient as he is competent and helpful. I very much appreciate the opportunity to work with him. Signed, David Wester patient as he is competent and helpful. I very much appreciate the opportunity to work with him. Signed, David Wester More

by DAVID.WESTER Verified Customer Verified Customer

Report | Print