Ryan Borke | Page 8

Worst truck buying experience period. Purchased a high dollar used truck, there was an brake issue with the safety they forwarded me before delivery. I called TJ Burke in service with the question raised dollar used truck, there was an brake issue with the safety they forwarded me before delivery. I called TJ Burke in service with the question raised on his report and got a total run around, wouldn’t provide detail (Mind you they already had my 41K in their bank) Liz their service manager again zero knowledge or help.. was told instead to speak to sales manager Ryan Borke, still looking for clarification he never answered the question honestly or with any integrity. Plead the 5th and told me he knows nothing of mechanicals on cars… What??? You’re a new car manager! Tried to get them to fix the issue but with an extreme bad taste in my mouth I finally bailed out on the truck. Then was told the full payment I wired to them couldn’t be wired back but instead sent by courier. Every aspect after dealing with my salesman Robert was a complete disaster, I don’t care if you see awards or community deeds the bottom line is if you don’t conduct yourself with integrity which they failed miserably, you don’t get my business. If you have knowledge in the auto business stay clear of Ray’s if your inexperienced looking for a trustworthy car experience you’ll have walked into the wrong dealership. More

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Buying my 2nd car from John Lesniak. Her was very helpful with the trade in. helpful with the trade in. More

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My experience with Ray Chevy was top notch. Cody did a great job and his customer service was the best I’ve dealt with thus far. The process in and of itself can take a bit of time, but to me well worth t great job and his customer service was the best I’ve dealt with thus far. The process in and of itself can take a bit of time, but to me well worth the wait. It was in the waiting where they took time to get to know me, and that speaks volumes when it comes to the type of people they are. Beyond a car sale, when you can offer kindness and a little bit of understanding, it makes the entire process a win win for both. So nicely done! More

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Ray Chevrolet and their entire staff, made my purchase enjoyable and smooth. Very helpful without being pushy. I would highly recommend them, and already have, to anyone interested in buying or servicing enjoyable and smooth. Very helpful without being pushy. I would highly recommend them, and already have, to anyone interested in buying or servicing a vehicle. More

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I got a great deal on my Equinox at Ray Chevrolet. And Guillermo Ruiz went out of his way to make the experience as pleasant as possible. Guillermo Ruiz went out of his way to make the experience as pleasant as possible. More

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Hugo was great. He was the only person at the dealership that was in it to please the customer. Great employee! Has a lease I needed out of to buy the new vehicle. They led me to believe they would take that was in it to please the customer. Great employee! Has a lease I needed out of to buy the new vehicle. They led me to believe they would take care of that, until I got Ther. Had to argue to get only a portion of my lease completed. But with trucks being in high demand they do not need the customer right now we need them and they know it. But once again Hugo was great, only good thing about the purchase other than the truck, I really like the truck. More

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Tim at Ray Chevrolet is the man! No pressure to buy. Was able to come to a deal that worked for me and they provided all available discounts to me. I was in and out after agreeing to a deal in under an hour able to come to a deal that worked for me and they provided all available discounts to me. I was in and out after agreeing to a deal in under an hour! Thanks again! More

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Found a vehicle at Ray Chevrolet drive 2hours and Ed was our salesman. Ed was great very welcoming and went the extra mile. Didnt push or pressure to buy went over the vehicle with me explained the options our salesman. Ed was great very welcoming and went the extra mile. Didnt push or pressure to buy went over the vehicle with me explained the options and felt like family by the time we left. Ed has followed up with a phone call which means at Ray Chevrolet they care about the people that purchase from them. We will be back to purchase in the near future Thanks Ed! More

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The guys i talked to were extremely friendly and not pushy and kept it direct and informative , ill be asking for them if i want to make a future purchase pushy and kept it direct and informative , ill be asking for them if i want to make a future purchase More

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Smoothest deal I have ever Had rayChevrolet did a great job great manager great salesman nice vehicle clean vehicle no pressure sales I will definitely recommend this dealer job great manager great salesman nice vehicle clean vehicle no pressure sales I will definitely recommend this dealer More

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