Ryan Kephas | Page 20

OUTSTANDING SALES DEPARTMENT Once again the sales staff have went above and beyond approach and made my buying experience OUTSTANDING!!!! To the sales staff there are no words to Once again the sales staff have went above and beyond approach and made my buying experience OUTSTANDING!!!! To the sales staff there are no words to explain how very satisfied I am with my new purchase. Once again OUTSTANDING JOB!!!! More

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Excellent Dealership, Very Happy Great experience with dealership, Jeff Edens was excellent sales man Every one was nice and made you feel at home, been to many Dealerships in my li Great experience with dealership, Jeff Edens was excellent sales man Every one was nice and made you feel at home, been to many Dealerships in my life time, This one has been the best. Paul the finance man was super great and very knowledgeable. , More

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BEST Car Buying Experience EVER! I do not like dealing with typical car salesman that play games or smoke & mirrors with cost shifting. I like to know the bottom line without spending I do not like dealing with typical car salesman that play games or smoke & mirrors with cost shifting. I like to know the bottom line without spending hours getting there too. I could tell within the 1st 5 minutes of speaking with Ryan I was dealing with an experienced salesperson who was going to be honest and upfront. I never left my house to make this purchase! Not only did we handle everything over the phone BUT they brought our new vehicle to our home, that same day, we live in New Bern. Do not waste your time with other dealerships unless you have time to waste! Seriously, the quickest, and best buying experience we have ever had. Great Price, Great Service, Great Experience. A+++ More

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Terrible after sales experience. My after sales experience for a preowned vehicle has been a nightmare and Moore Buick has lost any future business from me. I asked about any warranty My after sales experience for a preowned vehicle has been a nightmare and Moore Buick has lost any future business from me. I asked about any warranty work, service, or accidents. I was told nothing of the sort happened to this vehicle. The car infact has 2 engine part critical failures within 300 miles of one another. This information was not provided to me until I found out second hand. I was treated poorly by the sale manager, Ryan, after bringing this up. The GM was not willing to do anything but offer services despite his staff dropping the ball, but no compensation. Do not buy from here. They will love the money and don't care about you afterwards. More

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Great place purchase vehicle new or used! This is the second time I’ve made a new GMC truck purchase here and I was really happy how hard my friend Ryan Kephas and the salesman Joe Musulin did This is the second time I’ve made a new GMC truck purchase here and I was really happy how hard my friend Ryan Kephas and the salesman Joe Musulin did on the deal. Mr. Wayne Pohlman, the finance sales manager was kind enough to knock off moore money and lowered my interest rate. Great job gentlemen on this deal and a huge thank to all three that made it happen! That’s why Moore is a highly rated dealership because of their caliber of employees. In my opinion, that’s what makes the dealership so good and why people come from out of town to buy vehicles from Moore Buick GMC. Ask for Ryan Kephas and Joe! Keep destroying the competition Ryan, Joe, and Wayne! You guys make people keep on coming back to purchase here and loyal future customers. And again thank you! Dean More

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Another outstanding experience. We have bought 3 vehicles from Morre to date. There is no better group of folks to meet and exceed your wants and needs when it comes to buying a vehi We have bought 3 vehicles from Morre to date. There is no better group of folks to meet and exceed your wants and needs when it comes to buying a vehicle. Their finance team is fast and produces the deal with ease. I have horrible credit...bankruptcy ect. They were able to put me with a reputable lender....great interest rate and low payment. They really are a group of friends not sharks. Other dealerships turned me down and left me hanging....Morre didnt; they listened and made it happen. I didn't have to down grade or be put in a cheaper vehicle....my wife and I got exactly what we wanted. Like I said I have purchased 3 vehicles with them....they're a Class Act for sure. More

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On point I searched Cargurus looking for a vehicle I emailed Ryan Kephas the Internet Sales Manager and it went from there got to the dealership and met Louann I searched Cargurus looking for a vehicle I emailed Ryan Kephas the Internet Sales Manager and it went from there got to the dealership and met Louann Driver who is my Sales Consultant, showed me the vehicle I wanted and it was on outstanding sales. Met all of my expectations for this sale would buy from them again More

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Do not stand behind what they sell. We bought an Enclave in February (when it is cold). In June when we needed air conditioning, it did not work. We took it to Moore to fix. They said it We bought an Enclave in February (when it is cold). In June when we needed air conditioning, it did not work. We took it to Moore to fix. They said it was going to be 1000 dollars to fix but would take 250 off. We felt like they should fix it for free since we did not even try the air conditioning in February. The person who sold us the car never returned our texts. We refused the service and when we got the car back an access panel was laying on the passenger side floor. More

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Made the impossible very possible! Jonny and Ryan not only found the exact truck i wanted but made buying it possible when others said no. Im very surprised how they have been eager to Jonny and Ryan not only found the exact truck i wanted but made buying it possible when others said no. Im very surprised how they have been eager to continue service after the sale. I have never encountered that effort at a dealer before. More

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Jonni Aidoo was excellent to work with. I'd planned to look at a used car at Moore Buick GMC, but I drove to Jacksonville to sell my car to an individual. Unfortunately they were a no show. I'd planned to look at a used car at Moore Buick GMC, but I drove to Jacksonville to sell my car to an individual. Unfortunately they were a no show. However, since I was already in Jacksonville I decided to look at the car anyway. After some negotiations we were able to come to an agreement and I am extremely pleased with my purchase. More

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