Ryan Martin | Page 6

Great customer service, easy buying experience Really enjoyed working with the folks at Newton Nissan. Least stressful buying experience imaginable and customer service was great. Would highly re Really enjoyed working with the folks at Newton Nissan. Least stressful buying experience imaginable and customer service was great. Would highly recommend Newton Nissan and the folks I worked with there. More

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Fantastic Everyone we met was friendly and helpful. Could not uave asked for better treatment. Matthew was amazing. Will definitely be back when car shopping ag Everyone we met was friendly and helpful. Could not uave asked for better treatment. Matthew was amazing. Will definitely be back when car shopping again. More

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I Needed a 4x4 Truck I came to the dealership with some questions about the offer I received in the. I needed a 4x4 truck or suv. Paul helped me figure out what I could ge I came to the dealership with some questions about the offer I received in the. I needed a 4x4 truck or suv. Paul helped me figure out what I could get with the monthly payments I could afford. I was never pressured or given the impression that he was out to sell me a vehicle. I can say I felt in control of my decision and was offered the options available to at the dealership inventory matching them. Paul did me right and I appreciate his professional demeanor. He also connected very well on a personal level. I will go back for any needs in vehicles. More

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A BAD EXPERINCE..THAT TURNED OUT GOOD IN THE END. I do business with Newton Nissan daily through my work. I was in the market for a new truck and decided that a new Nissan Frontier was what I was want I do business with Newton Nissan daily through my work. I was in the market for a new truck and decided that a new Nissan Frontier was what I was wanting to buy. I shopped all of the middle Tennessee Nissan dealers but chose to buy from Newton because of price, convenience, and the fact that they had the exact truck I wanted in stock. The buying process went smoothly.. the price of the truck and my trade was handled before I arrived at the dealership. Even financing went smoothly which was nice because I am still in the process of rebuilding my credit. Where the ball was dropped was the fact that my salesman and the internet manager did not listen to me about leaving the pro4x decals on my truck. I had decided after seeing it on the truck in person to leave them on and told them on multiple occasions to do that, but when I received my truck from detail the decals were removed. Everyone apologized and promised to make it right, but getting them to fulfill their promise was another story. If the story ended here.. I would not continue to be a customer of Newton Nissan. It was not until Sheryl Morris took over three weeks after my purchase that things started going in the right direction. She took over the process, got all of the decals ordered, and set me up in a rental while my truck was being serviced. She was always in communication with me and I knew she wouldn't drop the ball. She also told me when I picked up my truck(that looked great btw) that if I ever needed anything in the future to not hesitate to call her. I told her that I would be rating the transaction on the survey with Nissan based on her service alone. Sheryl is a great asset to Newton and I'm sure that mine is not the first relationship with Newton that needed repairing. So a word to all salesman and managers.. listen to and respect your customers wishes and value your customers business. And always keep your word.. do as you say you will do. And learn from Sheryl, she knows how customers need to be treated. More

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2 adults plus 2 young children equals one patient dealership The dealership truely worked as a team. My wife and I have two very active kids that love to explore. So as parents one has to keep up with the younge The dealership truely worked as a team. My wife and I have two very active kids that love to explore. So as parents one has to keep up with the youngest since his little legs take him every where now. That means only one could be actively involved with getting a new vehicle with the oldest child by our side. Which I'm sure it meant a lot of double questions, explaining, and extra time during each phase. From walking the lot, test drive, negotiating, and financing every member helped or interacted with the kids. More

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Great experience Buying my car was a great experience. Salesman was not pressuring me to buy. Took his time explaining the process and no funny business with deal. Car Buying my car was a great experience. Salesman was not pressuring me to buy. Took his time explaining the process and no funny business with deal. Car was wash and cleaned up from all the pollen when we picked it up. I’ll be back here buying my next one. More

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Thankful Thank you Ryan Martin for taking the time to listen to my concerns and all you did for me to make things right. Thank you also Sheryl for processing Thank you Ryan Martin for taking the time to listen to my concerns and all you did for me to make things right. Thank you also Sheryl for processing the paperwork and being so kind. Effie More

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Great customer service. The customer service was wonderful. The only problem was errors in the paperwork. They went beyond what was necessary to deliver the vehicle in excell The customer service was wonderful. The only problem was errors in the paperwork. They went beyond what was necessary to deliver the vehicle in excellent condition. Lawrence Winstead More

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Best and easiest car buying process Worked with Collin and Ryan on purchasing a 2018 Nissan Pathfinder and it was the easiest car buying process we've ever had. Very professional. Very k Worked with Collin and Ryan on purchasing a 2018 Nissan Pathfinder and it was the easiest car buying process we've ever had. Very professional. Very knowledgeable. I would highly recommmend buying from Newton Nissan. If you're looking for a great car buying process, this is the place to go. More

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Great place I want to thank Ryan Martin and also Cody Franklin on making the this a great experience this time, I highly recommend them, they are a very honest an I want to thank Ryan Martin and also Cody Franklin on making the this a great experience this time, I highly recommend them, they are a very honest and personal. More

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