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Ryan Morse
Ryan Morse, Service Manager, Heritage Subaru Catonsville
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Ryan Morse

Service Manager

Heritage Subaru Catonsville

6624 Baltimore National Pike
Baltimore, MD 21228

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3 Reviews of Ryan Morse

September 19, 2018

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"Above and beyond "

- Rmassa1207

I was travellong from NJ and my AT transmission oil light started blinking. LeJuan Robinson took care of me and went out of her way to stay in contact while I had a free loaner car. I had the 100k extended warranty and although my Crosstrek was only 4 years old, I have 120k miles on it. She was Persistent with Subaru and corporate approved the coverage. An amazing degree of customer care and service for an out of town guy passing through. Iā€™m coming back to Catonsville to buy my next Subaru!!Thank you LeJuan and Ryan. Great service ā€” great people. Bob M. Branchburg, NJ

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Yes

Other Employees Tagged: Lejuan Robinson

Sep 20, 2018

Heritage Subaru Catonsville responded

Hello, we're happy you found our staff to be so supportive during your experience here at Heritage Subaru Catonsville. Please don't hesitate to reach out if there's anything additional we can do for you.

July 25, 2018

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"Great place and great work"

- Ernie69

I am very proud of everyone at Russell Subaru Ryan and LeJuan Robinson take great care of me and my car every time I come up. Weather it's basic service or a last minute maintenance they're always there for me. Ryan is the best when I had a problem he was there for me and put me at ease. I have bought 3 vehicles from them and looking forward to to buying a fourth. Thanks for everything you do for me and my car.

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Yes

Other Employees Tagged: Lejuan Robinson

Jul 27, 2018

Heritage Subaru Catonsville responded

Ernie, thank you for your kind review; we are happy to pass along your comments to Lejuan and the team here at Heritage Subaru Catonsville! Please let us know if there is anything else we can do for you. We are always happy to help!

June 21, 2018

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"Poor customer service"

- Snowans

Do not care about the customer or communicate with the customer during issues. You need to keep calling to get an answer. Treat you as a second class individual.

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No

Other Employees Tagged: Dan Rosenfeld, Lejuan Robinson

Jul 17, 2018

Heritage Subaru Catonsville responded

Thank you for taking the time to review our service at Heritage Subaru Catonsville. Your input and the feedback from all of our customers is important to us. We work hard to meet then exceed your expectations. We understand your concerns with your vehicle, and would like to inform you of the results that our service department has determined. Our Service Manager, Ryan Morse, has attempted to contact you to address your concerns, but has been unsuccessful in reaching you. At your earliest convenience, please contact Ryan at rmorse@mileone.com or 410.818.1026. Thank you and we look forward to speaking with you soon.

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