Excellent It's was very nice.
Everyone was great. So glad I went back again to Dana
Everyone was great. So glad I went back again to Dana
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by dansul71
Verified Customer
Verified Customer
Other Employees Tagged:
Ryan Peters
Jan 25, 2024 -
Dana Ford Lincoln responded
We really appreciate you taking the time to leave Dana Ford this awesome review, thank you!
I was blessed by the LORD, working with Kevin as well
with Ryan. Friendly, smart, kind.
with Ryan. Friendly, smart, kind.
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by gsaba1217
Verified Customer
Verified Customer
Other Employees Tagged:
Ryan Peters
Jan 25, 2024 -
Dana Ford Lincoln responded
We really appreciate you taking the time to leave Dana Ford this awesome review, thank you!
Sean Ortiz pulled out all stops as well as James swift .
Timely sympathetic Expensive for me
Timely sympathetic Expensive for me
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by Ndepalmanyc
Verified Customer
Verified Customer
Other Employees Tagged:
Ryan Peters
Jan 25, 2024 -
Dana Ford Lincoln responded
Thank you for taking the time to share your experience with us. We're thrilled to hear that Sean and James went above and beyond to assist you. Their commitment to excellence and dedication to providing timely and sympathetic service is truly commendable! - Dana Ford
I was very pleased with the respect that was shown to me.
My salesman was eager to show us new cars and went out of his way to find what I wanted. The dealership worked smoothly and our salesman kept us in
My salesman was eager to show us new cars and went out of his way to find what I wanted. The dealership worked smoothly and our salesman kept us in touch throughout the waiting. He was very knowledgeable about the car.
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by dianehanrahan50
Verified Customer
Verified Customer
Jan 23, 2024 -
Dana Ford Lincoln responded
Hi Diane! We're delighted to know that you had a positive experience with our team at Dana Ford. It's great that your salesman was able to assist and keep you informed throughout the process. Thanks for sharing your review!
I was very satisfied with the service at Dana Lincoln
dealership,everything was excellent,and sales person was very helpful and knowledgeable.
dealership,everything was excellent,and sales person was very helpful and knowledgeable.
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by maxaybinder
Verified Customer
Verified Customer
Jan 22, 2024 -
Dana Ford Lincoln responded
We're glad to know you had a satisfying experience at Dana Ford and found our team knowledgeable and helpful. We appreciate your feedback! - Dana Ford
Jan 22, 2024 -
maxaybinder responded
I have been a costumer with Dana Lincoln dealership from 2008 Year,and planning to do business with them for many years to come,because they are excellent from the minute you step your foot true the door.They are very helpful and professional and what they do.
The delivery experience was poor.
There was a two day delay in processing. I was at the dealership for 3.25 hours waiting for final paperwork and delivery. The dealership had ample ti
There was a two day delay in processing. I was at the dealership for 3.25 hours waiting for final paperwork and delivery. The dealership had ample time to prepare the car to Lincoln standards and it wasn't.
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by BEAST255
Verified Customer
Verified Customer
Other Employees Tagged:
Ryan Peters
Jan 17, 2024 -
Dana Ford Lincoln responded
We're sorry to hear about your experience. Delays and long waits are not the standard we aim for, especially when it comes to delivering a vehicle. We understand how frustrating this must have been and would like an opportunity to make things right. Please reach out so we can discuss this further at your earliest convenience. Thank you, Doug Hansen - GSM - 718-983-8700 ext 262
Great experience, smooth interactions and fast turnaround
time Awesome great fantastic loved every minute of being here
time Awesome great fantastic loved every minute of being here
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by Jtumulty24
Verified Customer
Verified Customer
Other Employees Tagged:
Ryan Peters
Jan 16, 2024 -
Dana Ford Lincoln responded
We're so glad to know that you had a great experience at Dana Ford! Thanks for the positive feedback and we hope to see you again soon.
Always great service and great deals.
I had a wonderful experience. Very helpful and knowledgeable.
I had a wonderful experience. Very helpful and knowledgeable.
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by christie_1121
Verified Customer
Verified Customer
Other Employees Tagged:
Ryan Peters
Jan 16, 2024 -
Dana Ford Lincoln responded
Christie, thank you for your loyalty and feedback! We look forward to serving you again in the future. Safe travels! - The Dana Ford Team
Top shelf customer service as always from Dana Lincoln !
We arrive and immediately felt like the staff cared about putting us in the right vehicle for what we were comfortable paying
Thanks again to Doug
We arrive and immediately felt like the staff cared about putting us in the right vehicle for what we were comfortable paying
Thanks again to Doug and Vincent for amazing service ! This was car# 3 from Dana and there will be a #4 !
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by jaymig926
Verified Customer
Verified Customer
Jan 12, 2024 -
Dana Ford Lincoln responded
We're so glad to know that our team at Dana Ford provided top-notch service and helped you find the right vehicle. Your continued support means a lot to us! We'll pass your thanks along to Doug and Vincent, looking forward to car #4!
Very long - lots of delays, my issue is NOT with Jordan
he worked diligently and attentively. I did not feel valued in the price point offered, convenience fees for credits card use that I said I was going
he worked diligently and attentively. I did not feel valued in the price point offered, convenience fees for credits card use that I said I was going to the bank to get cash and had to pay 20.00 for a credit deposit. I felt that for four time returning lessee the price point for a base model with 4,500 down and so far from emailed offers from 12/18 was really disgusting. More than that to know what I want and not need a test drive to be there from 1045am- past 6pm was not customer friendly. I'm sorry but I do not know that I will return after this lease. I was not treated well. The Chevy traverse is looking very attractive
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by hizzoner21
Verified Customer
Verified Customer
Other Employees Tagged:
Ryan Peters
Jan 04, 2024 -
Dana Ford Lincoln responded
We're sorry to hear about your experience. It's important for us that our customers feel valued and satisfied with the service they receive, so it's disappointing to know we didn't meet those expectations this time around. We'd like an opportunity to discuss this further and see what can be done moving forward - please reach out at your earliest convenience. Thank you, Doug Hansen - GSM - 718-983-8700 ext 262