STEVE ALATORRE

The finance guy and the GM are awful! Once the "Sale" is made, they don't return your calls! They fulfill the bad reputation that people have of Car Salesmen! I have experienced very " Once the "Sale" is made, they don't return your calls! They fulfill the bad reputation that people have of Car Salesmen! I have experienced very "Juvenile" and sloppy behavior at this dealership! The GM never seems to be available OR even at the dealership....I she out playing golf??? When I leased with INFINITI for so many years, the GM was always available....Would NOT recommend this Lokey Nissan......look at the BBB complaints about them,,,,I've NEVER seen so many on a business, Especially in just the last year! More

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They lied about checking my car and beat me out my money! The owner of the company agrees with everything they are doing to customers. This is the most rip off car dealership I ever dealt with!!! Do not deal The owner of the company agrees with everything they are doing to customers. This is the most rip off car dealership I ever dealt with!!! Do not deal with Lokey Nissan at all!!!! More

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Horrible customer service! ! No response from GM Steve Altorre, M Christian West, and M Ilan. Sold my son a car amd promised human Apple Car play to be installed 03/25. Ive l ! No response from GM Steve Altorre, M Christian West, and M Ilan. Sold my son a car amd promised human Apple Car play to be installed 03/25. Ive left several message for all managers with no response and plans to follow through. I have VMs and text stating this is promised and will be done however Steve the GM keeps declining my call. Absolutely horrible customer service, lies, and scam!! Buyer beware More

by Gage Franklin Verified Customer Verified Customer

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Damage to front bumper not listed or detailed in listing or pictures of it. Drove over an hour to come see it, and was told it’s a used car take it or leave it. Still 27k and paid cash, would have liked if or pictures of it. Drove over an hour to come see it, and was told it’s a used car take it or leave it. Still 27k and paid cash, would have liked if they acknowledged the damage in listing. More

by bhancock092907 Verified Customer Verified Customer

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Great experience. Very professional and polite. Steve and his team do a great job placing the customer first. Very professional and polite. Steve and his team do a great job placing the customer first. More

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Too many people that do not tell the truth. The most horrific buying experience ever! Still can not get the GM to call me. The most horrific buying experience ever! Still can not get the GM to call me. More

by matt@thewallacecompany Verified Customer Verified Customer

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Extremely satisfied with the service. Will recommend Lokey to anyone looking to upgrade or purchase a vehicle anytime Will recommend Lokey to anyone looking to upgrade or purchase a vehicle anytime More

by carloshecto12.94.46 Verified Customer Verified Customer

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Everything was very fine as it always has been never any problem with your service. problem with your service. More

by RICK2GG Verified Customer Verified Customer

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Best dealer ever! Excellent service department good stuffs for customers in the customers area while waiting Excellent service department good stuffs for customers in the customers area while waiting More

by juniorrosario626 Verified Customer Verified Customer

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Dealership has amazing employees that always treat customers like family and feel like we are taken care of. customers like family and feel like we are taken care of. More

by mxipoleas1 Verified Customer Verified Customer

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