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Sal Graziano
950 Reviews
Hello, I am here to help and take care of your service needs. I am in the business for 42 years , 14 with BMW. I grew up in Brooklyn N.Y and moved to N.J. for several years, finally took the plunge and moved here to Florida in 2018 and Loving it🌞 , My wife and I built a new home in Odessa and are living the dream 🙂... I enjoy anything Baseball, Family and our granddaughter 😊 ... Look forward to working with you .
Read moreDealership Experience
7 yrs, 5 mos
Industry Experience
43 yrs, 1 mo
Languages Spoken
English
950 Reviews
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950 Reviews of Sal Graziano
Verified Customer
January 24, 2025
The service and sales department have always been friendly kind and helpful. Sal is someone I can always count on. Great service advisers make all the difference with clients. friendly kind and helpful. Sal is someone I can always count on. Great service advisers make all the difference with clients. More
by paul2058
Other Employees Tagged: Mary Keller, Karl Alvarez
January 23, 2025
Received an error message “drive train malfunction, drive moderately and see your service center”. Took it to Ferman BMW and they found there was a fault with my cooling fan per the computer codes. Left the moderately and see your service center”. Took it to Ferman BMW and they found there was a fault with my cooling fan per the computer codes. Left the car at the service center and after 1.5 days was told they found a faulty wire on the connector to the cooling fan. Final results were $86 in parts to repair and $1,400 labor cost! They also charge 3% if you want to pay with a credit card. First time I ever had to pay with a debit card to avoid the extra charge of using my credit card! They did wash and vacuum my car but didn’t feel the total cost was worth it and will look for another repair facility next time. More
by no20
Other Employees Tagged: Jamie Annese
January 23, 2025
Whenever I take my car in for any service they check it over and let me know if anything needs attention. Sal Graziano always treats me with courtesy and respects my decisions about what I choose to addre over and let me know if anything needs attention. Sal Graziano always treats me with courtesy and respects my decisions about what I choose to address. I like that I always have the same service advisor! More
by Eleanor Power
January 22, 2025
Every thing went very well I was extremely satisfied we the updates we were given during our stay thank you very much. the updates we were given during our stay thank you very much. More
by gregroe1949
Other Employees Tagged: Cesar Tereso, Nick Hawk, Jamie Annese, Kyle Silcox , All employed we felt with during our stay.
January 22, 2025
I have been buying cars here four years. And it is the only place I will go. Karl takes great care of me and always finds a car to fit my needs And it is the only place I will go. Karl takes great care of me and always finds a car to fit my needs More
by dsaxton123
Other Employees Tagged: Alex Wolf, Bob Murray, Karl Alvarez, Jeff walstrom
January 16, 2025
My car was not functioning correctly when I left the dealership after an oil change. They said it was test driven but it was not. Service rep, Sal, was argumentative.and didn’t want to listen to the fac dealership after an oil change. They said it was test driven but it was not. Service rep, Sal, was argumentative.and didn’t want to listen to the facts even after a test drive with your senior service rep experienced the same issue within a quarter of a mile (when we brought it back). no one was listening to us or each other - poor communication. More
by leecbutke
Other Employees Tagged: Service manager - one star
January 09, 2025
Service is great , but the coffee machine is amazing as I wanna get coffee from here everyday !!! wanna get coffee from here everyday !!! More
by Mario Borbolla
Other Employees Tagged: Cesar Tereso, Nick Hawk, Jamie Annese, Kyle Silcox
January 09, 2025
Came in for warranty work. Was able to get in timely and get a ride home. Took the time to explain to me exactly what was wrong and how they fix it. Was able to get in timely and get a ride home. Took the time to explain to me exactly what was wrong and how they fix it. More
by brian.consagra
January 09, 2025
I’ve always been happy with Ferman BMW’s service. This experience was particularly good because they went out of their way to help deal with a warranty issue. I appreciate Sal’s helpfulness. This experience was particularly good because they went out of their way to help deal with a warranty issue. I appreciate Sal’s helpfulness. More
by rvr
