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Sal Graziano
1,009 Reviews
Hello, I am here to help and take care of your service needs. I am in the business for 42 years , 14 with BMW. I grew up in Brooklyn N.Y and moved to N.J. for several years, finally took the plunge and moved here to Florida in 2018 and Loving it🌞 , My wife and I built a new home in Odessa and are living the dream 🙂... I enjoy anything Baseball, Family and our granddaughter 😊 ... Look forward to working with you .
Read moreDealership Experience
7 yrs, 10 mos
Industry Experience
43 yrs, 6 mos
Languages Spoken
English
1,009 Reviews
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1009 Reviews of Sal Graziano
October 21, 2020
My car was still under warranty. Kyle the ship foreman found the issue. Problem solved! Kyle and Sal are great to work with. Highly recommend,! found the issue. Problem solved! Kyle and Sal are great to work with. Highly recommend,! More
by mb
Verified CustomerOther Employees Tagged: Kyle Silcox
October 21, 2020
My service was done in a timely and professional manner. I bought 4 new tires and had an alignment. The Ferman price was competitive and my tires were in stock. Nick Hawk always keeps me informed and makes I bought 4 new tires and had an alignment. The Ferman price was competitive and my tires were in stock. Nick Hawk always keeps me informed and makes my service experience enjoyable. More
by Jack Dennis
Other Employees Tagged: Brian Pelletier, Nick Hawk, Bob Murray, Mickey Lambert, Karl Alvarez , Danielle Enyeart, Alan Mazur
October 06, 2020
Timely and friendly customer service. Reasonable pricing and wonderful quality of work. Great to deal with! I would entrust my vehicle to this group anytime. and wonderful quality of work. Great to deal with! I would entrust my vehicle to this group anytime. More
by Lutesala
Other Employees Tagged: Cesar Tereso, Nick Hawk, Jamie Annese, Kyle Silcox , Angelo Cardinale, Christopher Sanborn Jr.
October 06, 2020
Mary is amazing!! This is my 4th BMW lease with Mary. She alway makes the price so easy. They had the car I want and the price was reasonable. alway makes the price so easy. They had the car I want and the price was reasonable. More
by nikkimdaily
Other Employees Tagged: Mary Keller, Karl Alvarez , Jared Gooch
September 20, 2020
Always amazing, great service asking me to write 25 words is a bit much as I always have a great experience at Ferman , they are the best is a bit much as I always have a great experience at Ferman , they are the best More
by Herc
Other Employees Tagged: Cesar Tereso, Nick Hawk, Jamie Annese, Kyle Silcox , Paul Scaglione
September 17, 2020
Service Advisor, Sal Graziano (as always) handled the repair of my BMW professionally and expeditiously. He made a point to keep me updated on the status of the repair work, and was always available to a repair of my BMW professionally and expeditiously. He made a point to keep me updated on the status of the repair work, and was always available to answer any questions, and address my concerns. More
by MikeK.
September 17, 2020
Very efficient and effective. I did not have to wait and problem was handled professionally and with style. My loaner was ready in no time and the whole process was a joy problem was handled professionally and with style. My loaner was ready in no time and the whole process was a joy More
by OT8DVM
Other Employees Tagged: Cesar Tereso, Nick Hawk, Jamie Annese, Kyle Silcox , Paul Scaglione
September 17, 2020
Excellent! People keep checking on us with good feedback on progress or anything that we needed. Not much more to add but the cleaning job on the car was far from perfect. Was the inside cleaned at all? on progress or anything that we needed. Not much more to add but the cleaning job on the car was far from perfect. Was the inside cleaned at all? More
by beauduf
Other Employees Tagged: Cesar Tereso, Nick Hawk, Jamie Annese, Kyle Silcox , Paul Scaglione
September 08, 2020
I had booked service on line with all the things I needed done and checked out. I arrived and after a short time they said my car was ready. They did the recall work. However, none of the other work had bee done and checked out. I arrived and after a short time they said my car was ready. They did the recall work. However, none of the other work had been done. So I was there 3 hours later for a total of 4.5 hours and nothing was fixed. More
by IBBERNIE
Other Employees Tagged: Cesar Tereso, Nick Hawk, Jamie Annese, Kyle Silcox , Paul Scaglione, Jimmy Whaley
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