Sales Staff | Page 3

Was told I would get military discount and first time buyers discounts off the price of the vehicle and that never happened . I asked the salesman Jared Dobins who stated that in order to get my deal don buyers discounts off the price of the vehicle and that never happened . I asked the salesman Jared Dobins who stated that in order to get my deal done they discounted the suv already but the online price was identical to what I paid so I lost out on 1250 in discounts . And i asked for a 3 rd row vehicle and he showed me a regular suv and stated when I asked about it . He said I don’t care what you want I’m gonna sell 5 cars today no matter what so I’m showing you what I can get financed . Even though I found 4 vehicles with same mileage and 10k cheaper he stated they couldn’t do it . But he was just in a rush to get to next customer. Worst customer service I’ve ever seen and I sold cars for 2 years . Wont ever go back they false advertise and push push push More

by chris.rickett Verified Customer Verified Customer

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My salesman was simply the best one I have worked with. Was a great experience! Was a great experience! More

by bouchebo Verified Customer Verified Customer

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The team was great! Joe helped get the truck I wanted while getting the payment I needed. Thanks again guys Joe helped get the truck I wanted while getting the payment I needed. Thanks again guys More

by chrishatch2019 Verified Customer Verified Customer

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DO NOT BUY FROM MERCHANTS! !!! THEY LIE!!! I NOW OWN A $45,000 xxx THAT NEITHER MERCHANTS NOR FORD WILL FIX OR STAND BEHIND!!! WISH I HAD FOLLOWED MY 1st THOUGHT AND JUST LEFT!! !!! THEY LIE!!! I NOW OWN A $45,000 xxx THAT NEITHER MERCHANTS NOR FORD WILL FIX OR STAND BEHIND!!! WISH I HAD FOLLOWED MY 1st THOUGHT AND JUST LEFT!!!! More

by jaysonsawyer Verified Customer Verified Customer

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Great salesperson. Jared is a great guy and very knowledgable. I returned my car due to financial issues but they made the process of getting a car easy Jared is a great guy and very knowledgable. I returned my car due to financial issues but they made the process of getting a car easy More

by belldaniel35 Verified Customer Verified Customer

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Brought unseen. Was told that the van was very clean no issue. Parking assist always comes up with a fault. Dirty inside. Paint over spray all over door trim, sl Was told that the van was very clean no issue. Parking assist always comes up with a fault. Dirty inside. Paint over spray all over door trim, sliding door trim and front head light. Lost my cashiers check. Headaches since day one with this company. Seems like the really didn't do the 128 point inspection. Note: Van only had 5000 miles on it. More

by brandonlpaul Verified Customer Verified Customer

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Merchant Auto was a really wonderful. Really friendly staff. My car deal was extremely nice and helpful. Even though I don't have the best credit he was still able to get me into a car I Really friendly staff. My car deal was extremely nice and helpful. Even though I don't have the best credit he was still able to get me into a car I wanted and for a good price More

by craven1921 Verified Customer Verified Customer

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Nobody cares after you’ve given them your life’s savings, I bought a LEMON!!! I bought a LEMON!!! More

by acdlqx Verified Customer Verified Customer

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I am very pleased with Merchants Auto. Will buy again and have currently sharing with friends that when and if they are in the market of auto purchase to go to Merchants Auto. Will buy again and have currently sharing with friends that when and if they are in the market of auto purchase to go to Merchants Auto. More

by celiamblack927 Verified Customer Verified Customer

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Great dealership friendly staff great cars clean dealership easy to work with would recommend to anyone dealership easy to work with would recommend to anyone More

by quintalalan44 Verified Customer Verified Customer

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