Sales Staff | Page 3

Top Notch Service! Had an issue with my new car and they took care of that Immediately! I am Very Happy with Merchant's ! Will recommend to all family and friends . Wi Had an issue with my new car and they took care of that Immediately! I am Very Happy with Merchant's ! Will recommend to all family and friends . Will do business with Merchants for years to come ! Absolutely.. Including using Service dept for all my future maintenance needs ! Merchants , You All are Awesome 👌 Thank You for A Great Experience 👍 More

by Divagalour Verified Customer Verified Customer

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Today, I bought my 6th car from merchant auto. As always, it was a pleasure dealing with Richard Roy. The whole crew couldn’t be nicer. If you buy a car there, I’m sure you will return to buy an As always, it was a pleasure dealing with Richard Roy. The whole crew couldn’t be nicer. If you buy a car there, I’m sure you will return to buy another. Thanks Merchants. More

by RMCGOVERN Verified Customer Verified Customer

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Pleasant experience. No nonsense. No hidden fees. Never felt pressured. Just the facts and clear answers. The way car buying should be. No nonsense. No hidden fees. Never felt pressured. Just the facts and clear answers. The way car buying should be. More

by bschefers Verified Customer Verified Customer

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Corey was amazing and very very helpful. I did not expect that to be as easy as it was! Thanks for making it a great experience! I did not expect that to be as easy as it was! Thanks for making it a great experience! More

by thesensoryspapllc Verified Customer Verified Customer

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All the employees were great to work with, answered all the questions, very informative and personal the questions, very informative and personal More

by sogis66 Verified Customer Verified Customer

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Super helpful and friendly staff! Was a joy working with all of them! Will definitely recommend and be coming back in the future for any and all needs! Was a joy working with all of them! Will definitely recommend and be coming back in the future for any and all needs! More

by liamorgan90 Verified Customer Verified Customer

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Michael was a pleasure to work with. He made the experience painless and I would definitely recommend his services. He made the experience painless and I would definitely recommend his services. More

by choward2210 Verified Customer Verified Customer

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Bob was very helpful as a salesman. We purchased a vehicle to use in our business and we found it at Merchants. Thanks. We will see you again for a future vehicle. We purchased a vehicle to use in our business and we found it at Merchants. Thanks. We will see you again for a future vehicle. More

by suemark2 Verified Customer Verified Customer

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I was not expecting to actually purchase a vehicle on that day. They offered me a great deal and I could not say no. My older vehicle's time was up and it was time to change. Thank you guys for all of that day. They offered me a great deal and I could not say no. My older vehicle's time was up and it was time to change. Thank you guys for all of what you do for your customers. More

by pkelcourse Verified Customer Verified Customer

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I bought my car at Merchants in 2017 and when they sold it to me it came with, Free car washes, "Lifetime" NH State Inspections. They also "agreed" to "service my vehicle FOR LIFE". Now they tell me that t it to me it came with, Free car washes, "Lifetime" NH State Inspections. They also "agreed" to "service my vehicle FOR LIFE". Now they tell me that they no longer service vehicles and that my State Inspections were "merely Complimentary". I have called everyday for weeks and each person I have talked to has said these same things to me and then they take my name and phone number and tell me the "Service Manager" will call me back and even though I tell them, that I keep getting told the same thing every day and that their Service Manager never calls back, they just don't care. I honestly think they should get a new Service Manager because if they don't service cars anymore then he really cant be too busy to return a phone call. I have tried everything I can and now I can't wait any longer to get an Inspection as the 10th of the Month is arriving so I am being forced to pay for an inspection elsewhere and that will depend on when I can get an appointment, this also means that I will be forced to rent a car because I cant use my own until I get mine inspected. I also have lost all trust in Merchants Auto at this point. I even offered to one of the ladies I spoke with on the phone that if Merchant wanted to work out a financial agreement on the Lifetime NH State Inspections, Car washes...etc that would be fine but that would mean that someone would have to call me back and again, of course nobody did. So now my only option is Small Claims Court where I will seek re-imbursement for all of the things they agreed to plus Court costs, car rental fees and damages. More

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