132 Reviews of Sales Staff
May 22, 2024
Very poor experience. I purchased the vehicle over 2 weeks ago and still haven't received it. Communication has been lacking and I've had to take time out of my day to mak I purchased the vehicle over 2 weeks ago and still haven't received it. Communication has been lacking and I've had to take time out of my day to make multiple phone calls to get any information. What's worse is that it doesn't seem to matter to them. More
Other Employees Tagged: Jeff Gregoire
May 22, 2024
Merchants auto is great. I had an awesome experience. I would definitely recommend them and would go back in the future. I had an awesome experience. I would definitely recommend them and would go back in the future. More
Other Employees Tagged: Brian Surprenant, Damian Gutierrez
May 13, 2024
Very happy today about my car service here was great salesman told me about everything about my new car thank you merchants salesman told me about everything about my new car thank you merchants More
Other Employees Tagged: Gene Cocchiarella, Kurt Swett , Scott Chavanelle
May 10, 2024
Quick thorough polite effort work ethic is great and they helped beyond words when I was in a spot helped beyond words when I was in a spot More
Other Employees Tagged: Brian Surprenant , Joe Bowker
May 08, 2024
Was awesome working with you guys. Will definitely recommend you to others for the future Will definitely recommend you to others for the future More
Other Employees Tagged: Lisa Petrucelli, Gene Cocchiarella, Michael Duval, Damian Gutierrez , Joe Bowker, Scott Chavanelle, Jared Dobens, Jeff Gregoire, Cory Normand
May 06, 2024
Cory is very personalable and left a lasting impression. Oh The car is fantastic thank you so much for being so professional and going over all my paperwork with me! Oh The car is fantastic thank you so much for being so professional and going over all my paperwork with me! More
Other Employees Tagged: Lisa Petrucelli, Gene Cocchiarella, Michael Duval, Armando Vargas , Joe Bowker, Scott Chavanelle, Jared Dobens, Jeff Gregoire, Cory Normand
April 29, 2024
I truly was not as satisfied with Merchants as I was hoping I would be! I thought the amount of pushing that occurred during our time looking for a vehicle was very unprofessional. We were made to feel hoping I would be! I thought the amount of pushing that occurred during our time looking for a vehicle was very unprofessional. We were made to feel like we had no choice to go with the vehicle we did, and it was over our budget that we reminded him about several times. Not only was there issues with the car within an hour of us taking it home, but they weren't in a rush to get it fixed, but as soon as it was called several times to get the loaner car back. They were aware of my work hours from the beginning and with me getting out of work at 6 pm just about every day it'd be difficult to get it back before 6 pm. I did my best and wasn't able to get there until the next day at 5:45, & was called again a few times while I was at work where they know I'm not able to use my cell phone. Overall I think they're too pushy & care more about what's going in their pocket then what we're spending from ours, hard earned money & your family's safety. Very disappointed and once we're finished paying off this car we will absolutely not be returning here for our next family vehicle or for my fiances car next month when he's ready to buy. The entire situation and the way we were talked to/treated when we ATTEMPTED to return the vehicle, well within the proper return time, has rubbed me the wayyy wrong way! I will not be recommending!! More
Other Employees Tagged: Drew Young, Merchants Service Center, Richard Roy, Brian Surprenant
April 28, 2024
Courteous, professional and fast working team of folks. I will heartily recommend Ron and the team to any friends or family looking for a reliable car dealer. Thank you! I will heartily recommend Ron and the team to any friends or family looking for a reliable car dealer. Thank you! More
Other Employees Tagged: Merchants Service Center , Ron
April 22, 2024
Fast friendly and efficient. They us with everything start to finish. Lots of vehicles to choose from. They us with everything start to finish. Lots of vehicles to choose from. More
Other Employees Tagged: Drew Young, Merchants Service Center, Brian Surprenant , Jered Dobens

