Sam Fakhouri
Sam Fakhouri at Mark Christopher Auto Center

Sam Fakhouri | Page 26

Finance Manager

Mark Christopher Auto Center

2131 E Convention Center Way
Ontario, CA 91764

4.8
1,088 Reviews
4.8

1,088 Reviews

Write a Review

Dealership Experience

17 yrs, 2 mos

Industry Experience

24 yrs, 7 mos

1088 Reviews of Sam Fakhouri

January 20, 2024

Dealership Rating
Employee Rating

It was the best experience that I have ever had when buying a vehicle! Jason was very professional! The whole process was excellent! More

by OLDPILOT62
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Ho

Jan 23, 2024

Mark Christopher Auto Center responded

Congratulations on your new vehicle. Thank you for writing such a great review about your experience at our dealership! I appreciate the feedback and am pleased that your experience with Jason was so positive. We do our best to make sure all of our customers leave with the right vehicle and I am glad that you're enjoying yours. I look forward to seeing you again. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

January 08, 2024

Dealership Rating
Employee Rating

Joe Gonzales and JT are awesome salesman. No pressures patient and do listen to customers request. More

by mwalters7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Gonzalez, JT Trimble

Jan 09, 2024

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and look forward to working with you again down the road. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

January 07, 2024

Dealership Rating
Employee Rating

Excellent service from Sales Rep Armando Nuno, Mgr Greg Hess, and their GM Loyd Bearsley, and finance Mgr. Sam Fakhouri, for the purchase of my new CADILLAC Escallade Sport Platinum. As a return customer More

by waterbly
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 09, 2024

Mark Christopher Auto Center responded

Thank you for taking the time to share your feedback regarding your experience at Mark Christopher Auto Center and congratulations on your new vehicle! Buying a new car is a huge step and I am honored that we got to be a part of it. Please feel free to reach out if you need anything! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

January 05, 2024

Dealership Rating
Employee Rating

Salesman Omar Gonzalez was very professional and answered all the questions. Also sam fakhouri finance manager made the signing process very smooth. More

by dbnate
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Omar Gonzalez

Jan 08, 2024

Mark Christopher Auto Center responded

Thank you for taking the time to review Mark Christopher Auto Center. I'm glad to hear that you found the sales process to be smooth and easy. If you have any further questions, please don't hesitate to let me know. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

January 05, 2024

Dealership Rating
Employee Rating

It was okay. I had to wait four hours to get my car back, which seemed a long time to wait for the work that was being done. Then, when I got my car back, I could More

by FLAMBORN71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 08, 2024

Mark Christopher Auto Center responded

I appreciate your feedback about your recent experience with us. Your experience with us is not the customer service that I strive to provide. Please contact me at your earliest convenience, I look forward to speaking with you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 04, 2024

Dealership Rating
Employee Rating

Clean dealership, friendly employees. Mr. Fahkhouri was awesome, no hassle or haggle. Got the deal I was looking for and drove away within a couple hours. More

by jcenderelliccso
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Armando Nuno

Jan 05, 2024

Mark Christopher Auto Center responded

First and foremost thank you so much for leaving this fantastic review! At Mark Christopher Auto Center, our team will do whatever it takes to make sure our guests get the best deal. I hope you are continuing to enjoy your new ride and can't wait to see you again soon! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

January 02, 2024

Dealership Rating
Employee Rating

Anthony was great. He answered all my questions and was not pushy. He went above and beyond helping my family purchase the best vehicle for us. More

by joemroberts09
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anthony Garrido

Jan 04, 2024

Mark Christopher Auto Center responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating, Joe! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

January 02, 2024

Dealership Rating
Employee Rating

Jerry gave us exact service and was very helpful in helping me find the truck I was looking for. More

by brianrojas2rs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jerry Pena

Jan 03, 2024

Mark Christopher Auto Center responded

Thank you for taking the time to write this 5-star review, Brian. I strive to provide courteous service to all our guests and I am glad to hear that Jerry helped you find the truck you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

January 01, 2024

Dealership Rating
Employee Rating

Excellent customer service, we are very pleased with your service, definitely will be back in the future More

by cligonio
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 03, 2024

Mark Christopher Auto Center responded

Thank you for leaving us this review. I am happy to hear that you were pleased with the service you received from Mark Christopher Auto Center. If there is anything more that I can do, please come back and see us again. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 31, 2023

Dealership Rating
Employee Rating

Great service great customer care,very knowledgeable and good communication with service. Pleasure doing business with More

by MULISHAMANNT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Hess, Jeff Rizzi , Avo

Jan 03, 2024

Mark Christopher Auto Center responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. I look forward to working with you again! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

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