Sam Fakhouri
Sam Fakhouri at Mark Christopher Auto Center

Sam Fakhouri | Page 95

Finance Manager

Mark Christopher Auto Center

2131 E Convention Center Way
Ontario, CA 91764

4.8
1,088 Reviews
4.8

1,088 Reviews

Write a Review

Dealership Experience

17 yrs, 2 mos

Industry Experience

24 yrs, 7 mos

1088 Reviews of Sam Fakhouri

January 18, 2020

Dealership Rating
Employee Rating

Luis casquete, best sales rep i have encountered, mike rodrigues real down to earth gui , very attentive and cool gui,luis casquete had the best attitude and also very attentive thanx, sam from finances More

by SARELLANO126
Recommend Dealer
Yes

Other Employees Tagged: Luis casquete/mike rodrigues /awsome guis

Jan 30, 2020

Mark Christopher Auto Center responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

January 17, 2020

Dealership Rating
Employee Rating

The transaction went smoothly! Everyone was so helpful and answered all of our questions. We will definitely be back and recommend our family and friends! More

by TLATUTHILL
Recommend Dealer
Yes

Other Employees Tagged: Mike Cagey, Nevin Cordero, Jerry Pena, Mike, Sharon, Joey G

Jan 17, 2020

Mark Christopher Auto Center responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Best regards, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

January 16, 2020

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Employee Rating

Very frustrating. Will no longer use Mark Christopher to have any type of service provided. It’s bad enough to have a brand new vehicle malfunction and not perform as intended but to have the dealer compou More

by MSNAGEL
Recommend Dealer
No

Other Employees Tagged: Gerald Waters

January 15, 2020

Dealership Rating
Employee Rating

They took care of me really well and informed with everything I needed to know. They never disappoint and that’s why I keep coming back them More

by KIDMAURI101
Recommend Dealer
Yes

Other Employees Tagged: Joe Gonzalez, Jeff Rizzi , Mike Cagey, Nevin Cordero, Cassandra Meier, Rodney Reid, Matt Torres, Frank Villalobos, Gerald Waters

Jan 16, 2020

Mark Christopher Auto Center responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Kind regards, The Mark Christopher Cadillac Team

January 14, 2020

Dealership Rating
Employee Rating

My wife and I have bought 4 high end SUV/trucks from this dealership and we have been please with Emmett and Gilberto. The team at this dealership goes above and beyond to close great deals for us. More

by TRIVAS0426
Recommend Dealer
Yes

Other Employees Tagged: Nevin Cordero, Gil Gonzalez, Ray in service is supper helpful and friendly.

Jan 15, 2020

Mark Christopher Auto Center responded

Thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our sales team, and we are thrilled to know Emmett and Gilberto went above and beyond to help you find a vehicle that was right for you. If you have any additional comments and/or questions, please feel free to contact us directly! Thanks again, The Mark Christopher Cadillac Team

January 04, 2020

Dealership Rating
Employee Rating

Fast not a long wait Everyone we know there (Juan in service, Ray in service, Jeff Reezy, Emmet and Joe in management) are so attentive and always ready to greet us when w More

by GMENDES86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Gonzalez, Jeff Rizzi , Vincenzo Catalano

Mar 03, 2020

Mark Christopher Auto Center responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 04, 2020

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Employee Rating

My new car Gilbert was very friendly and work hard for us very happy he was very knowledgeable gives lots of options also so very patience also showing me how t More

by ELAINEG1158
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Armando Nuno , Gilbert sales man

Mar 03, 2020

Mark Christopher Auto Center responded

We appreciate the kind words. We look forward to seeing you again in the future! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 03, 2020

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Employee Rating

Fantastic Tony and Vince were both great yo work with. Had a very pleasant experience and was treated very nice. I would recommend them to anyone. More

by AMSLOVE13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony Catalano, Vincenzo Catalano

Jan 30, 2020

Mark Christopher Auto Center responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

December 30, 2019

Dealership Rating
Employee Rating

Best prices, service and vehicle selection out there! Just purchased our 5th vehicle from Mark Christopher Chevrolet. We kept coming back for a reason!! This dealership will get you the car you want and h More

by ROSEMERIRUND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Greg Hess , Guiseppe Tambe, and Rigo Garcia

Dec 30, 2019

Mark Christopher Auto Center responded

Thank you for leaving us this great review. We are very happy to hear that we could provide you with a fifth car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

December 30, 2019

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Employee Rating

Bad experience From the beginning of the purchase everything went wrong, they made a double contract, many errors, the third month, the truck broke down, it took thr More

by YAYODANDAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Jeff Rizzi , Cassandra Meier

Jan 16, 2020

Mark Christopher Auto Center responded

On behalf of Mark Christipher Auto Center , I would like to express our appreciation for the time you took to share your experience. It appears that an encounter you had with a member of our sales staff does not reflect our standards of customer service. Providing a positive experience is our top priority and we want to hear more about this event. If you would like to discuss your experience further or if you have any questions about your car, please do not hesitate to contact me directly. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

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