Sam Fakhouri
Sam Fakhouri at Mark Christopher Auto Center

Sam Fakhouri | Page 96

Finance Manager

Mark Christopher Auto Center

2131 E Convention Center Way
Ontario, CA 91764

4.8
1,088 Reviews
4.8

1,088 Reviews

Write a Review

Dealership Experience

17 yrs, 2 mos

Industry Experience

24 yrs, 7 mos

1088 Reviews of Sam Fakhouri

December 28, 2019

Dealership Rating
Employee Rating

My experience at the dealership Mr. Edy Lopez was very knowledgeable In the vehicle that I was purchasing and very helpful very friendly very nice young man thank you for all of your More

by BEAUTIFUL-BEA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Edy Lopez

Dec 28, 2019

Mark Christopher Auto Center responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

December 19, 2019

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Employee Rating

The car purchase was a breeze We had a great experience. They are smart and efficient in all the dealings. Greg Hess and Edy Lopez were really great to work with. They had the More

by DORIEQ7170
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Greg Hess, Edy Lopez

Dec 22, 2019

Mark Christopher Auto Center responded

We love hearing about customers that have a terrific experience. We are proud that you chose our dealership.  Please feel free to contact us if you have any questions on your vehicle. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

December 17, 2019

Dealership Rating
Employee Rating

Good Experience Jason was a nice salesperson, made the process easy, I appreciate his calm and easy going nature and was happy to give me space to make my decision. More

by stephprops
Recommend Dealer
Yes

Other Employees Tagged: Jason Ho

Dec 22, 2019

Mark Christopher Auto Center responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

December 14, 2019

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Employee Rating

Love MCAC!! You guys are the best! Especially the Finance department and Greg Hess! Love my truck! Love the process! Love love love it here! Woo hoo! More

by NICKTURNER80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Greg Hess, Jeff Rizzi , Nick Jensen, Cassandra Meier

Dec 16, 2019

Mark Christopher Auto Center responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

December 11, 2019

Dealership Rating
Employee Rating

Experience returning to leased vehicles and obtaining two ne This is our third opportunity to work with Mark Christopher dealership and again everything from greeting to finally driving out with new vehicles was More

by BLENDED4HIM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick ( the Greek )

Dec 16, 2019

Mark Christopher Auto Center responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

December 06, 2019

Dealership Rating
Employee Rating

Easy Peasy Lemon Squeezy The service people were courteous and the experience was easy and quick. I was able to drop my car off late in the the day for a oil change and they m More

by bc.mello
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 06, 2019

Mark Christopher Auto Center responded

Thank you for leaving us this review. We are very happy to hear that we could help get you set up with the perfect new car. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 28, 2019

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Employee Rating

No hassle! One of the very few dealerships I spoke to over the phone willing to actually talk numbers and not just try to force me into setting up an appointment More

by jeremymc1403
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Sheridan , Brian Noble

Dec 02, 2019

Mark Christopher Auto Center responded

Thank you for your feedback and recommendation. It's fantastic to know that we were able to make your experience incredibly easy and quick. We look forward to working with you or anyone you might send our way in the future. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

November 27, 2019

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Employee Rating

Best car buying experience ever! We really appreciated Tony keeping us informed through the entire process and making it pleasant and efficient. This truly was the best car buying ex More

by ANGELA32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony Catalano, Vincenzo Catalano

Dec 02, 2019

Mark Christopher Auto Center responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

November 27, 2019

Dealership Rating
Employee Rating

Great experience The guys there very friendly double made sure we were satisfied overall with our new purchase. We walked out happy with our new traverse 2020! More

by mgon2712
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gerald Waters

Dec 02, 2019

Mark Christopher Auto Center responded

What an enjoyable review to read.  It is reassuring to know our team provided you with a hassle-free and great experience. Our primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. Don’t hesitate to call or stop in should you have any questions. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

November 26, 2019

Dealership Rating
Employee Rating

Great people, great deal, great service Alex was our sales guy and he was great. Great communication and Comfortable to talk. He was also very knowledgeable and Not pushy. I would recommend More

by LISSETTE.AMADOR30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex Sarabia , Don't remember the names of people, but they were all nice

Dec 02, 2019

Mark Christopher Auto Center responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

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