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Sam Fakhouri

Overview Reviews (1088)

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Sam Fakhouri

Sam Fakhouri | Page 94

Finance Manager

Mark Christopher Auto Center

2131 E Convention Center Way
Ontario, CA 91764

4.8

1,088 Reviews

4.8

1,088 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Overview Reviews (1088)

Dealership Experience

17 yrs, 2 mos

Industry Experience

24 yrs, 7 mos

1088 Reviews of Sam Fakhouri

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February 07, 2020

Dealership Rating

Employee Rating

Great service like always. Thank you Nobu for handling my service needs and getting in done quickly. Definitely to go to guy go see Nobu! service needs and getting in done quickly. Definitely to go to guy go see Nobu! More

by fakhouri00

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Mike Cagey

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Feb 11, 2020 -

Mark Christopher Auto Center responded

Hi, and thanks for the great feedback! We're very happy that Nobu was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Best regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 06, 2020

Dealership Rating

Employee Rating

Fantastic experience. Great people. Made it extremely easy to purchase my new truck. Highly recommend. Plenty of choices. They had the exact truck I wanted. easy to purchase my new truck. Highly recommend. Plenty of choices. They had the exact truck I wanted. More

by RMICKLOS1

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Joe Gonzalez, Jeff Rizzi , Tony Catalano, Cassandra Meier

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Feb 07, 2020 -

Mark Christopher Auto Center responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Kind regards, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

February 03, 2020

Dealership Rating

Employee Rating

Kind, professional and goes the extra mile to make the customer happy. It was the easiest and quickest auto buying experience I’ve had. I would recommend Mario if you’re buying from Mark Christopher customer happy. It was the easiest and quickest auto buying experience I’ve had. I would recommend Mario if you’re buying from Mark Christopher More

by rogerskurtis

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Mario Sanchez

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Feb 04, 2020 -

Mark Christopher Auto Center responded

Congratulations on your new purchase, Roger! Thank you for taking the time to write about your experience with us. We are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our dedication to going the extra mile to please our guests. I’m so happy to hear we were able to help find the perfect vehicle for you. We would love to work with you again. Best, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

February 03, 2020

Dealership Rating

Employee Rating

Great experience. Joseph Gotti was our salesperson. Met him a week before purchasing and he has kept his word on a deal, pricing and extras. him a week before purchasing and he has kept his word on a deal, pricing and extras. More

by RANDYMCILWAIN88

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Joseph Gotti

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Feb 04, 2020 -

Mark Christopher Auto Center responded

Thanks for your outstanding review, Randy! I'm very happy to hear that Joseph was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Thanks again, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

February 03, 2020

Dealership Rating

Employee Rating

Frank Villalobos was great to work with. He was able to track down the truck we needed and his communication through the whole process was outstanding! track down the truck we needed and his communication through the whole process was outstanding! More

by jbrokawmmwc

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Frank Villalobos

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Feb 03, 2020 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service. We also strive to answer every question and address every concern and it’s encouraging to know Frank was able to show you our dedicated and personalized service. Don't hesitate to reach out if you have any further questions or needs. Thanks again, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

January 27, 2020

Dealership Rating

Employee Rating

Quick response and listen to what I wanted in the vehicle. Hugo was great very attentive and friendly. I had my son with me and he keeped him engaged. vehicle. Hugo was great very attentive and friendly. I had my son with me and he keeped him engaged. More

by MMJRMM

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Gerald Waters, Hugo Barragan 5 stars

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Jan 30, 2020 -

Mark Christopher Auto Center responded

Thank you for taking the time to share with us! The goal of the Mark Christopher team is to ensure a painless and enjoyable purchasing process for each of our customers. We're happy to read that you found what you wanted in such a timely manner. Please remember that we're always here to assist you with any future auto needs! Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

January 24, 2020

Dealership Rating

Employee Rating

The entire process was very smooth. I had a great experience buying my truck from Mark Christopher Chevy. My sales associate was Mike and he was very understanding and easy to talk to. experience buying my truck from Mark Christopher Chevy. My sales associate was Mike and he was very understanding and easy to talk to. More

by S.KUNKA88

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Joe Gonzalez, Mike Sheridan , Mike Cagey, Cassandra Meier, Rodney Reid, Gerald Waters

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Jan 30, 2020 -

Mark Christopher Auto Center responded

Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

January 23, 2020

Dealership Rating

Employee Rating

Great, no haggle, no hassle experience. Helpful with finding the best opportunity and making things happen quickly. Customers are valued. Armando and Sam made this the best car buying experience I’ve ev finding the best opportunity and making things happen quickly. Customers are valued. Armando and Sam made this the best car buying experience I’ve ever had. More

by JWTM73

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Armando Nuno

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Jan 30, 2020 -

Mark Christopher Auto Center responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact or visit us if you need anything else. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

January 21, 2020

Dealership Rating

Employee Rating

Great people to work with Cesar was great he has not been there that long he knew a lot more about the truck than the last dealership we went to had a great experience with all Cesar was great he has not been there that long he knew a lot more about the truck than the last dealership we went to had a great experience with all the people The general manager Ray it was great and Sam the finance guy was great as well . More

by GOODWINCONST2

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Cesar and Ray

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Jan 30, 2020 -

Mark Christopher Auto Center responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 19, 2020

Dealership Rating

Employee Rating

Ray Khoury and his team were amazing to work with . They were patient , nice and knowledgeable. i will highly recommend them to friends and family were patient , nice and knowledgeable. i will highly recommend them to friends and family More

by ifarraj

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Cassandra Meier, Ray khoury

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Jan 30, 2020 -

Mark Christopher Auto Center responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932