Sam Fakhouri
Sam Fakhouri at Mark Christopher Auto Center

Sam Fakhouri | Page 98

Finance Manager

Mark Christopher Auto Center

2131 E Convention Center Way
Ontario, CA 91764

4.8
1,088 Reviews
4.8

1,088 Reviews

Write a Review

Dealership Experience

17 yrs, 2 mos

Industry Experience

24 yrs, 7 mos

1088 Reviews of Sam Fakhouri

October 30, 2019

Dealership Rating
Employee Rating

Acadia The truck we originally tried to get was a little out of our reach so they showed us the Acadia SUV. We test drove it an liked the was it handled. We More

by Zeus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 31, 2019

Mark Christopher Auto Center responded

Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team. Please let us know if we can do anything further to help. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

October 29, 2019

Dealership Rating
Employee Rating

Services It was very easy and fast when I dropped off my car for a recall situation and it did not take that long was In and out process More

by NICKOCHOA81_
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Gonzalez, Jeff Rizzi , Nevin Cordero, Rodney Reid, Matt Torres, Jackie

Oct 30, 2019

Mark Christopher Auto Center responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience! If there is anything else we can do for you, please feel free to give us a call. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 26, 2019

Dealership Rating

Happy but also disappointed Love the service but disappointed about having to pay for tire rotation now. Need to go back to tire rotation included in service. I come from Los Ang More

by ART.SEPULVEDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Gonzalez, Mario Sanchez, Alex Sarabia, Mike Sheridan, Jeff Rizzi , Rodney Reid, Colleen SanFillippo, Matt Torres, Frank Villalobos

Oct 30, 2019

Mark Christopher Auto Center responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 25, 2019

Dealership Rating

Share private information with third party Will never use you again since you gave my private information to a third party who is now trying to sell me insurance. I should sue More

by Madashell
Recommend Dealer
No
Oct 28, 2019

Mark Christopher Auto Center responded

We acknowledge your review and are currently looking into the events you’ve detailed.

October 25, 2019

Dealership Rating
Employee Rating

Excellent staff makes car buying easy This is my 4th car I have bought there. The staff is always helpful. No pressure to buy a car. They make the experience pleasant. More

by MELISSA.PEREA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Greg Hess, Edy Lopez

Oct 30, 2019

Mark Christopher Auto Center responded

Thank you for leaving us this great review, Melissa. We are very happy to hear that we could provide you with a fourth car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

October 24, 2019

Dealership Rating
Employee Rating

Perfect experience all around The experience of purchasing from Mark Christopher is always phenomenal. From the onset to us driving away in our new car, the dealership makes us fee More

by DE NAVA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gerald Waters, Kat Valle, Emet Nunez

Oct 30, 2019

Mark Christopher Auto Center responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future. Take care! Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

October 21, 2019

Dealership Rating
Employee Rating

2019 Tahoe purchase Happy with service provided dealer had great inventory to choose from the sales rep was friendly and very cordial as the finance representative overal More

by SANDRA_JMZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kat and Gerald

Oct 22, 2019

Mark Christopher Auto Center responded

Thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that our team was there to provide you with such exceptional service! Thank you again! Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

October 21, 2019

Dealership Rating
Employee Rating

Long but amazing The reason why I gave this a 5 star rating everyone was great helpful didn’t waste any time gave us great deals and just happy with my all around expe More

by CHAIDEZOMAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gerald Waters, Kat

Oct 22, 2019

Mark Christopher Auto Center responded

Thank you for the glowing review. We take pride in our customer service and do whatever we can to have our customers leave happy. Take care. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

October 17, 2019

Dealership Rating
Employee Rating

Awesome Courteous people all around. Great service department. All the representatives are awesome. I will always recommend Mark Christopher for their grea More

by GRENETTA1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Gonzalez, Jeff Rizzi , Mike Cagey, Nevin Cordero, Cassandra Meier, Rodney Reid, Matt Torres, Frank Villalobos, Gerald Waters, Elias Barragan

Oct 17, 2019

Mark Christopher Auto Center responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you. Please let us know if we can help you with anything else, thanks. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

October 17, 2019

Dealership Rating

Too long Truck was not ready for 1 -1/2 hr more than what was told. Should not take 9+ hours for an oil change and to put new tires on. More

by Ggavavaggaga
Recommend Dealer
No

Other Employees Tagged: Joe Gonzalez, Jeff Rizzi , Mike Cagey, Nevin Cordero, Cassandra Meier, Rodney Reid, Matt Torres, Frank Villalobos, Gerald Waters

Oct 17, 2019

Mark Christopher Auto Center responded

Your experience with us does not reflect our standards of customer service. Your time is valuable to us and we strive to provide fast and competent service. Please contact me at your earliest convenience so we can discuss this further. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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