Sam Heidel | Page 44

Sam Heidelberg was just wonderful to work with. He regularly constantly regularly regularly gave me updates on my car being serviced and also communicated with me about the location of the ride shu He regularly constantly regularly regularly gave me updates on my car being serviced and also communicated with me about the location of the ride shuttle. He has such a kind and caring demeanor. More

by VICKY1309 Verified Customer Verified Customer

Report | Print

Great service and friendly work done with expert technicians. We live Florida we get our car serviced every time we con with no problems. technicians. We live Florida we get our car serviced every time we con with no problems. More

by edmccurry59 Verified Customer Verified Customer

Report | Print

They are courteous and understand the business of customer satisfaction. I have enjoyed doing business with Toyota of Rockwall. customer satisfaction. I have enjoyed doing business with Toyota of Rockwall. More

by omoopumpin Verified Customer Verified Customer

Report | Print

Sam was very nice, but didn't listen to why I was bringing in the vehicle. I brought the car in because the air bag light was on; but Sam wrote up the tire pressure light was blinking (which it was, bringing in the vehicle. I brought the car in because the air bag light was on; but Sam wrote up the tire pressure light was blinking (which it was, but not my concern at the moment), so the tech focused on that. After a conversation, I finally was able to convey to Sam what I needed looked at. He said the air bag light was not on. A system diagnostic said the seat airbag had kicked out the error. I wasn't charged for the diagnostic service which I really appreciated. The air bag light is still on, by the way, so I'm back to square one. More

by DOLLARMARK Verified Customer Verified Customer

Report | Print

I was notified my Toyota was ready to serviced. All expenses for each item repaired were told to me before my car was repaired. Excellent service All expenses for each item repaired were told to me before my car was repaired. Excellent service More

Report | Print

Kasey was an excellent service advisor . . Very helpful . Arranged for me to have a ride home and to pick me up when car was ready. I especially have shared with my family and friends how . Very helpful . Arranged for me to have a ride home and to pick me up when car was ready. I especially have shared with my family and friends how U was called about needed repairs and how much each additional thing would cost. This was huge to me as I knew how much I needed before arriving to get my car. Excellent service and communication. Thank you so much. L.Hopkins More

by Lohop4321 Verified Customer Verified Customer

Report | Print

Polite,Experienced, and quick I am so happy I have them as my service team as my service team More

by isaacjose4 Verified Customer Verified Customer

Report | Print

Professional and clean and Very helpful and courteous And all keep you updated on services courteous And all keep you updated on services More

by corydan.spaulding Verified Customer Verified Customer

Report | Print

I appreciate the Service Team and how they always keep me informed of the repairs on my Highlander. informed of the repairs on my Highlander. More

by btdjm Verified Customer Verified Customer

Report | Print

Toyota of Rockwall is an asset to the community. It’s service and friendliness cannot be beaten! It’s service and friendliness cannot be beaten! More

Report | Print