Sam Mercado | Page 6

Lalo is one of the best car salespersons that I've ever had the opportinity to work with. He sets the standard for excellent customer service. Over the years I have purchased several cars and the experienc had the opportinity to work with. He sets the standard for excellent customer service. Over the years I have purchased several cars and the experience was always the same and although I would be excited about purchasing a new car. The expereince always fillled me with dread. I would leave the dealership exhausted. That all changed when I came to Lexus and met Lalo. The entire expereince from our initial phone call to him giving me the keys to my Lexus was the most enjoyable car buying experience that I've ever had. I cannot wait to return there when it's time to purchase my next Lexus. More

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It’s always a great experience with Lalo in sales and Shaun Crosier in service! Shaun Crosier in service! More

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Excellent prompt well managed service. Explain what they will do and what can wsit until next service Explain what they will do and what can wsit until next service More

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As always Sam Mercado my service advisor was great. He is always friendly and helpful. Always with a smile. He is always friendly and helpful. Always with a smile. More

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Sam is very accommodating! He is also very professional and friendly. Rate him the best He is also very professional and friendly. Rate him the best More

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Thank for your great service and Support. Thanks for keeping me informed with the process. Thanks for keeping me informed with the process. More

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Excellent staff and customer service. Very clean facility. Dropped my car off Friday and was ready early Saturday morning. Very clean facility. Dropped my car off Friday and was ready early Saturday morning. More

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Great group! Sam always gets us in and out and does what he says he will do! Very friendly and transparent! Sam always gets us in and out and does what he says he will do! Very friendly and transparent! More

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Great experience! Terry Capers is an excellent salesman who always responds to my car inquiries. Terry Capers is an excellent salesman who always responds to my car inquiries. More

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Samuel Mercado was my service advisor and he did a great job resolving all the issues that I had pending on my vehicle. 100% customer satisfaction, that’s he’s signature at Jim Hudson Lexus. job resolving all the issues that I had pending on my vehicle. 100% customer satisfaction, that’s he’s signature at Jim Hudson Lexus. More

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