Sam Waddell
Sam Waddell at Honda of Kenosha
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Sam Waddell

Service Advisor

Honda of Kenosha

12180 77th Street
Bristol, WI 53104

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4.8
609 Reviews

I HAVE AN ARRAY OF SPECIAL SKILLS I HAVE LEARNED OVER A LIFETIME OF WORKING SERVICE. I CAN SAY THE ALPHABET BACKWARDS & TIE MY SHOES IN THE DARK.

Dealership Experience

4 yrs, 11 mos

4.8

609 Reviews

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609 Reviews of Sam Waddell

May 01, 2025

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Employee Rating

I had a great experience leasing my new vehicle with Courtney Graves. She was helpful and answered all of my questions. I went in expecting to purchase a used car and after Courtney showed me all the nu More

by heather.ramirez02
Sales Price Transparency
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Recommend Dealer
Yes
May 01, 2025

Honda of Kenosha responded

Here at Honda of Kenosha, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

April 24, 2025

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Help me out with the recall and described what was done. Did a good job thanks. More

by sippyale
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Recommend Dealer
Yes
Apr 25, 2025

Honda of Kenosha responded

Thank you for taking the time to share your service feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

April 19, 2025

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The service department is great! The salesman’s are always friendly when they’re also More

by dsecler760
Service Price Transparency
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Recommend Dealer
Yes
Apr 19, 2025

Honda of Kenosha responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Honda of Kenosha!

April 18, 2025

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I came in for an oil change and I appreaciated that Service Writer Sam Waddell did not pressure me into paying for additional service I didn’t ask for. More

by dkohlerone
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Recommend Dealer
Yes

Other Employees Tagged: Joe Valente

Apr 18, 2025

Honda of Kenosha responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Honda of Kenosha. We look forward to having you as one of our valued customers for many more years to come!

April 16, 2025

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This service department has good service and courteous people. The waiting room is big and comfortable. More

by Cpalmer007
Service Price Transparency
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Recommend Dealer
Yes
Apr 16, 2025

Honda of Kenosha responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 16, 2025

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Great service department. Very courteous and professional. Loaner was provided due to length of service. More

by dhfual767
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Apr 17, 2025

Honda of Kenosha responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Honda of Kenosha. We look forward to having you as one of our valued customers for many more years to come!

April 13, 2025

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They do a thorough inspection on each car brought in and provide an objective evaluation and categorization of needed repairs. When the list is long for an older car, it can be daunting, so some more detail More

by TABENSON
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Apr 13, 2025

Honda of Kenosha responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Honda of Kenosha.

April 10, 2025

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The service department thoroughly checks over my car to find out what needs servicing. It is helpful to have all the service records in one place so the service advisor can see when anything was last done. More

by CAROL DOWNS
Service Price Transparency
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Recommend Dealer
Yes
Apr 10, 2025

Honda of Kenosha responded

Thanks for sharing about your experience with Honda of Kenosha. We appreciate your business and hope to see you again soon!

April 02, 2025

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Employee Rating

Have used Honda of Kenosha several times for this older vehicle. Happy with most everything and the work completed. The "yellow" category of things that may need doing in the future can feel pretty expensi More

by TABENSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 02, 2025

Honda of Kenosha responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

April 01, 2025

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Employee Rating

Love Honda of Kenosha. Always friendly and quick. Usually doesn’t take long to get an appointment. More

by aserrano0716
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 01, 2025

Honda of Kenosha responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Honda of Kenosha to be a positive one. Please don't hesitate to reach out if you need anything else.

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