Samantha Laurencelle | Page 2

Just purchased our 9th vehicle from Handys dating back to 1983. Cody had been our sales person for the last 3. In fact, he had an allocation in the q and worked with the factory to tweak the car to our l 1983. Cody had been our sales person for the last 3. In fact, he had an allocation in the q and worked with the factory to tweak the car to our liking. He has gone above and beyond on every car he has helped us with over the years. This last one was working with the factory to make changes before a car was being built. Cody goes above & beyond. More

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Throughout the purchase of our new Rav4, we had a top-notch sales team. I can't thank Jamie, Zoe, Samantha and Chris enough for their help. From start to finish the entire team was communicative, pro top-notch sales team. I can't thank Jamie, Zoe, Samantha and Chris enough for their help. From start to finish the entire team was communicative, professional, accommodating and amazing! My daughter is looking forward to seeing Zoe's nails when we come in for service :) Thank you all. We're loving our new Rav! More

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We would highly recommend Zoe Porter hands down. She is enthusiastic, knows her stuff and is undeniably a hard worker. It took about 2 months from start to finish to find exactly the vehicle we were She is enthusiastic, knows her stuff and is undeniably a hard worker. It took about 2 months from start to finish to find exactly the vehicle we were looking for and Zoe kept us in the loop, actively seeking and keeping our needs in mind. ZOE, it was a pleasure working with you and I'd recommend you to anyone in Vermont or New York. More

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All the members of the Handy’s team were wonderful to work with. Very knowledgeable work with. Very knowledgeable More

by bapopple57 Verified Customer Verified Customer

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Thanks, I had a great experience with Ryan Duclos. Everyone was very helpful and I'm happy with my new Toyota Everyone was very helpful and I'm happy with my new Toyota More

by mgcc44 Verified Customer Verified Customer

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Excellent, exceptional, sums it up. It reminded me of when Lexus launched in the US and the customer was the most important thing. It reminded me of when Lexus launched in the US and the customer was the most important thing. More

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Very accommodating and easy to deal with, no high pressure pushy sales pitches, Toyotas sell themselves. Six years ago I had a very unpleasant experience with a very pushy salesperson at a Chittenden pressure pushy sales pitches, Toyotas sell themselves. Six years ago I had a very unpleasant experience with a very pushy salesperson at a Chittenden County dealership, did not purchase there nor will I ever go back there. I purchased from Handy six years ago, leased this time and will continue to do my business with Handy Toyota! More

by jcmmazzola Verified Customer Verified Customer

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They were great ! It was fast and easy in and out in know time . I love my car thanks so much It was fast and easy in and out in know time . I love my car thanks so much More

by tessairish48 Verified Customer Verified Customer

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They Sold Us a Tacoma, And, Earned Our Trust Buying a new vehicle can feel like walking into a room where everyone knows the rules except you. Handy Toyota was an unknown among the dealerships we had con new vehicle can feel like walking into a room where everyone knows the rules except you. Handy Toyota was an unknown among the dealerships we had considered—some nearby, others far enough away to make us question whether the drive would be worthwhile. We arrived carrying the usual mixture of anticipation and caution, hoping for the right truck but watching for pressure, hidden turns, or the moment when the experience might become more about the sale than the customer. Jamie, the sales manager, listened when I asked him to recommend a good salesperson and introduced us to Jessie Turner. Jessie was knowledgeable and personable, although initially a little hard to read—which left me wondering how the experience would unfold. Then he bought me a Coke, listened closely to how I described the vehicle I wanted, and led us to a 2026 Toyota Tacoma SR5 4x4 that met the expectations I had brought through the door. He did not try to steer us toward something we had not asked for. He simply paid attention. The next surprise came when we sat down with Samantha in finance. She was phenomenal. Every figure was handled meticulously, every detail explained thoroughly, and every question given room to breathe. There was no tightening pressure across the desk, no games with the numbers, and no sense that we were being hurried toward a signature. What is often the most intimidating part of purchasing a vehicle became one of the most reassuring. Before we left, we were given the names of the people who oversee servicing our Tacoma. The essential features were carefully demonstrated, and we were offered additional help without being overwhelmed by information we were not ready to absorb. Even as the hour grew late, Jessie, Jamie, and Samantha stayed to make certain the deal was completed properly and that we drove away satisfied—not merely processed. Yes, Handy Toyota made a sale that evening. But something more important happened. Fear gave way to relief, doubt was answered by consistency, and an unfamiliar dealership became the beginning of what we hope will be a lasting relationship. They did not simply hand us the keys to a new Tacoma. They cleared a path for trust. A path everyone desires to walk. More

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Samantha and Josh were excellent. Straight to the point, no nonsense. An overall very pleasurable experience. Straight to the point, no nonsense. An overall very pleasurable experience. More

by Shawn Verified Customer Verified Customer

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