Samantha Masuguchi
Samantha Masuguchi at Gosch Ford Temecula

Samantha Masuguchi | Page 27

Service Advisor

Gosch Ford Temecula

26895 Ynez Road
Temecula, CA 92591

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4.9
490 Reviews
4.9

490 Reviews

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490 Reviews of Samantha Masuguchi

December 10, 2023

Dealership Rating
Employee Rating

Such a great experience with this team! !! Jesse sales manager all time great guy, Patrick in finance, made the experience fun and easy. Of course Mauricio we always go to to buy, this is ou More

by gentlefer80
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 11, 2023

Gosch Ford Temecula responded

Thank you so much for your excellent review! We are so glad that Jesse, Maurice, and Patrick had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Jason Noble General Manager

December 01, 2023

Dealership Rating
Employee Rating

Everytime i bring in my 2019 ranger or 2017 fusion, service dept. Has always been top notch, keep up the good work More

by ignacio
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 01, 2023

Gosch Ford Temecula responded

Thanks for sharing your thoughts about your service experience with Gosch Ford Temecula. We appreciate your business and hope to see you again soon! Jason Noble General Manager

December 01, 2023

Dealership Rating
Employee Rating

🚘 Amazing service to my vehicle 🙂 I was in and out in no time and they washed my vehicle More

by Brian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 01, 2023

Gosch Ford Temecula responded

Brian, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jason Noble General Manager

November 27, 2023

Dealership Rating
Employee Rating

Great and excellent service. Love how you treated well and the work is done on a timely manner. Rachelle Long is amazing. She is professional and goes above and beyond. No proble More

by JJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 28, 2023

Gosch Ford Temecula responded

JJ, Thank you for taking the time to share your thoughts on working with Rachelle and our team. We're glad to hear we delivered such a great experience! Jason Noble General Manager

October 25, 2023

Dealership Rating
Employee Rating

Our company is new in the area and we have been taken our fleet to other Ford dealerships for years and out of all the dealerships we have dealt with this one has by far been the most reliable and enjoyable More

by cduval
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kenn Olson

Oct 26, 2023

Gosch Ford Temecula responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jason Noble General Manager

September 28, 2023

Dealership Rating
Employee Rating

I went to have my routine oil service done as well as addressing a steering concern. I made an appointment with Kenn and he continuously ensures I am aware of the timetable and process. The last oil was More

by Tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kenn Olson

Sep 29, 2023

Gosch Ford Temecula responded

Thank you, Tony, for the kind words for Kenn and Samantha! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gosch Ford Temecula. Jason Noble General Manager

September 28, 2023

Dealership Rating
Employee Rating

Had the best experience with Samantha its never fun having to bring your vehicle in for service but working with her made the trip a lot more bearable. I have definitely found my go-to dealer as well More

by Cappycow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 29, 2023

Gosch Ford Temecula responded

Thank you for the kind words for Samantha and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Jason Noble General Manager

September 21, 2023

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Employee Rating

We had some work done at another dealership, and left town to visit Temecula. After we arrived, we realized that our tire pressures on our F350 were reversed, and we were headed to the mountains with our More

by Staci M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeffri (service)

Sep 21, 2023

Gosch Ford Temecula responded

It's great to hear that Sam and Jeffri were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Staci, for choosing Gosch Ford Temecula! Jason Noble General Manager

September 05, 2023

Dealership Rating
Employee Rating

I recently had a few issues covered by warranty with my F-150. I took a chance with Gosch Ford of Temecula because of a horrible customer service experience with another dealer which I will not name. My ex More

by Tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 05, 2023

Gosch Ford Temecula responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Tony, and we look forward to working with you again. Jason Noble General Manager

August 25, 2023

Dealership Rating
Employee Rating

I want to thank Parts Expert Alysea was a joy to deal with. Her wonderful personality was so much fun to work with. More

by lashfam627
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alysea Geraths

Aug 26, 2023

Gosch Ford Temecula responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gosch Ford Temecula to be a positive one. Please don't hesitate to reach out if you need anything else. Jason Noble General Manager

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