Samantha Masuguchi
Samantha Masuguchi at Gosch Ford Temecula

Samantha Masuguchi | Page 44

Service Advisor

Gosch Ford Temecula

26895 Ynez Road
Temecula, CA 92591

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5.0
452 Reviews
5.0

452 Reviews

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452 Reviews of Samantha Masuguchi

May 31, 2019

Dealership Rating
Employee Rating

Fast and great service Kenn and mike are the best, I bring my car in, it’s fixed fast and right every time, I recommend getting your car serviced with kenn, mike or Samantha More

by focus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kenn Olson , Grant Bell, Mike Tinsley

May 29, 2019

Dealership Rating
Employee Rating

Excellence We feel so at home with Samantha at Gosch Ford, because we are so well thought of and taken care of. Samantha is always so pleasant and so helpful, More

by Caryn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cameron Foster , Dana Clark, Hal Severns

May 25, 2019

Dealership Rating

Absolutely the easiest experience I've ever encountered. I come in for a simple repair, for my ranger, and Samantha is already on top of things. Unbelievably great service, and I've been to plenty of mechani More

by Ranger guy
Recommend Dealer
Yes

May 24, 2019

Dealership Rating
Employee Rating

Easiest car purchase ever! I came in bro the dealership and spoke with Maurice about trading in 2 cars to buy 1 large van. He made everything super easy, not a bunch of hagglin More

by Shawna
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Maurice Diab

May 22, 2019

Dealership Rating
Employee Rating

Awesome Service Samantha is wonderful! She keeps you updated on what's going on, is very knowledgeable and friendly. I hope Gosch Ford really appreciates this hard wo More

by Ford Lover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

May 22, 2019

Dealership Rating
Employee Rating

BEST SERVICE DEPARTMENT Ken Olsen is by far the best service writer I have ever dealt with. will always recommend ken and Gosch ford Temecula. thank you for the great service More

by Rob G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Noble, Kenn Olson, Rachelle Long, Carlos Lopez , Grant Bell, Elizabeth Cassidy, Pablo Pastrana, David Sanchez, Mike Tinsley

April 18, 2019

Dealership Rating
Employee Rating

Service Dept. Awesome From start to finish Samantha and the technicians are great in every aspect. Busy place but the service is worth the wait. Thank you Samantha! More

by B,Ezzell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Erica Cadena, Pablo Pastrana

Apr 29, 2019

Gosch Ford Temecula responded

Greatly appreciate the kind words! Jason Noble, General Manager

April 12, 2019

Dealership Rating
Employee Rating

Best Customer Service I would highly recommend Samantha at Gosch Temecula. She always returns my calls within the hour to answer any questions I have and she’s completely h More

by sherysegarcia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 29, 2019

Gosch Ford Temecula responded

Thank you for taking the time to provide this excellent feedback! Jason Noble, General Manager

April 04, 2019

Dealership Rating
Employee Rating

Professionalism and Trustworthy are important to me Samantha Masuguchi is committed to getting the service you need, Samantha treats your truck problems like they are her problems,Thank You, Erica Cade More

by truckguy2823
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Erica Cadena

Apr 29, 2019

Gosch Ford Temecula responded

Thank you for taking the time to provide this excellent feedback! Jason Noble, General Manager

April 02, 2019

Dealership Rating
Employee Rating

Excellent & friendly service I've been servicing my truck here for years and Samantha Masuguchi is my go-to girl. She's always incredibly helpful and sweet. She is always thorou More

by Bob Williamson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 29, 2019

Gosch Ford Temecula responded

Thank you for taking the time to leave a 5-star rating! Jason Noble, General Manager

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