Samuel Lafoca | Page 5

Sam and everyone at the service center were a great help and very knowledgeable and patient when it came to my questions concerning our vehicle. Also, they had great communication and responsiveness when and very knowledgeable and patient when it came to my questions concerning our vehicle. Also, they had great communication and responsiveness when updating us about the car. Thanks Again! More

by dillesc.pat Verified Customer Verified Customer

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Good person to work with, very honest and ethical. Always friendly and informative. I prefer always to work with him as always very friendly and prompt friendly and informative. I prefer always to work with him as always very friendly and prompt More

by Sal Gutierrez Verified Customer Verified Customer

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Sam did a great job working with me and helping me get my car fixed. Overall the service department was great and did a great job. car fixed. Overall the service department was great and did a great job. More

by TCDALLAS_23 Verified Customer Verified Customer

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Quick and easy in and out. Sam made it very simple, and I love the online pay ahead of time, so when I came to pick my car up, it was fast. love the online pay ahead of time, so when I came to pick my car up, it was fast. More

by selenebush99 Verified Customer Verified Customer

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Always great service!!! Sam kept me well informed of progress of my vehicle repair. I was able to get a loaner and not miss work. When my car was ready, I received a text wi Sam kept me well informed of progress of my vehicle repair. I was able to get a loaner and not miss work. When my car was ready, I received a text with the invoice and was able to pay via mobile. More

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The Service Greeter stands out as exceptional. His initial contact was so upbeat, interactive,and fun that he set the mood. You have a beautiful facility with great personnel. Employees often said hi initial contact was so upbeat, interactive,and fun that he set the mood. You have a beautiful facility with great personnel. Employees often said hi, we had multiple offers for water. Two others that stand out are your coffee hostest- she reaches out and interacts if you just happen to pass at a distance. The other is the young gentleman who ru s around offering water and assistance. There was but one employee who was more average in customer interaction and service. she was distant and more interested in her phone. More

by BOBFAULIS Verified Customer Verified Customer

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I love my service rep. Always kind. Manny goes above and beyond to make sure your need are met and he listens to your problem. beyond to make sure your need are met and he listens to your problem. More

by SALLYMULLANEY Verified Customer Verified Customer

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The service department advisor Sam Lafoca provided awesome efficient service during my past visit with the service B check up on my Mercedes Benz E350. awesome efficient service during my past visit with the service B check up on my Mercedes Benz E350. More

by UIYNAIVIV Verified Customer Verified Customer

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The service department is always nice and helpful. I wish they would have loaner cars available when that is something that is said is available when you purchase a vehicle from them as part of the “preferre they would have loaner cars available when that is something that is said is available when you purchase a vehicle from them as part of the “preferred package”. More

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Service representative, Sam Lafoca, was professional, friendly, helpful, and provided excellent service. It is a pleasure working with him and Mercedes Benz Temecula. Sam is a superb representative. friendly, helpful, and provided excellent service. It is a pleasure working with him and Mercedes Benz Temecula. Sam is a superb representative. More

by BFARRIS0 Verified Customer Verified Customer

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