Sandy Firestone | Page 12

It is always a pleasure working with Robert. He is one of the most pleasant and warm person I’ve meet in this business. When he say 12 o’clock my car is being serviced on time. I will always do business with the most pleasant and warm person I’ve meet in this business. When he say 12 o’clock my car is being serviced on time. I will always do business with this Lexus dealerships as long as Robert is my service rep More

by DUNCANSP1 Verified Customer Verified Customer

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Completely disappointed on how they didn’t do anything to help my car being over miles . Manager lied on a deal L. Spoke verbally on the phone even went into so much detail as running my credit score . I le help my car being over miles . Manager lied on a deal L. Spoke verbally on the phone even went into so much detail as running my credit score . I lease this car with the same dealer . Manager said they were going to get me payments like my other car , no money down like my other car . Said to come in as soon as possible and see the manager Steve Gordon . When I get there driving an hour to the store . I not once met Steve Gordon the manager as he promised . Instead I was given to sale to Sandy who got me my lease originally. Once with sales didn’t even try to work numbers . Said that the agree there manager said they now couldn’t do . Also since they would have to order a car that had black on black it “ would be to much work “ “ it would take too much time “ “ it’s easier to just pick a car from the lot “ “ I mean your only going to have the car for three year you can just deal with this car for three years “ the car o have now is Lexus IS 300 f sport I put no money down I pay 465 a month . Since I was going over miles I wanted to bring the car back early manager agree it’s good idea since he understand my situation that I didn’t have money to put down he said he would do the same deal when u got I never saw him , they said they couldn’t do that deal the manager just promised me on the phone an hour ago as they ran my credit . The sales put his hands out said “ sorry we can’t do business with you. “ I was in shock how I was being treated. I had talked to the manager , made a deal that was broken , test drove 3 cars, please I have a lease car from this company and dealer that was ranking on in miles, I picked two cars/colors so they could give me numbers and ideas how to help me . Brought a family co signer is needed . The same people who so happily pushed me into a horrible lease ? Lied to me on the phone , Never meet with me, then said they couldn’t do anything to help . Then I said what if I put money down . He picked my car I have now I pay for saying 7,000-8,000 down and 795 a month . For the same car I have when I only pay 465 now with no money put down . I will never ever buy a Lexus . I will strongly recommend to any , every . Patient , employee, co worker , friend , family , acquaintances . To never ever get a car from that treasure coast Lexus. If I could put no stars I would. The service was disgusting. It was disrespectful and untrustworthy company. More

by mar716 Verified Customer Verified Customer

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Great communication. Courteous staff Drove up from West Palm Beach as this dealership had the exact car I was interested in. I worked thru the website for a good bit of our transaction. Drove up from West Palm Beach as this dealership had the exact car I was interested in. I worked thru the website for a good bit of our transaction. My salesperson Sandy Firestone was responsive, professional and when we finally met to finalize the deal he and all the Treasure Coast Lexus staff were great. Respectful purchase price negotiating and was great after that part was completed to have a knowledgeable techie spend a half hour with us about how everything worked. Worth the hour drive up, my dad is considering his next Lexis from Treasure Coast. More

by MIKE.EDMONDSON Verified Customer Verified Customer

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Friendly. efficient, knowledgeable...a great experience. Showroom clean, well laid out & stocked with brochures. Cafe is a nice touch. Salesman was very attentive & patient but not pushy. Showroom clean, well laid out & stocked with brochures. Cafe is a nice touch. Salesman was very attentive & patient but not pushy. More

by CKSPRIGGS Verified Customer Verified Customer

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Shopping at Treasure Coast Lexus Treasure Coast Lexus has an excellent sales staff. They really try to meet the customer's need. I wanted to purchase a used ES350. I called Carlton Du Treasure Coast Lexus has an excellent sales staff. They really try to meet the customer's need. I wanted to purchase a used ES350. I called Carlton Duncan, a salesperson who had assisted me on prior leases. I explained to him precisely what I wanted. He had a car in stock that fit my needs. Another salesperson, Randy Nichols, took over and spent time showing the car that was available. It was a 2017 ES350 with about 13,500 miles on it. It had numerous bells and whistles including safety equipment. Everything was very positive about the sale other than it took too long. More

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I had oil change and service. It was a very professional and polite service experience! I waited a little over an hour in a clean and comfortable waiting area! Very nice showroom! It was a very professional and polite service experience! I waited a little over an hour in a clean and comfortable waiting area! Very nice showroom! More

by SUZFELTS Verified Customer Verified Customer

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I drove 2 hours to do business with this dealership because I had had a good experience with them previously. Everyone, including the sales staff, is friendly and helpful, and the facility is state of because I had had a good experience with them previously. Everyone, including the sales staff, is friendly and helpful, and the facility is state of the art. I was satisfied with the pricing and their inventory is large. Worth my drive! More

by KRISTINGRANTZ Verified Customer Verified Customer

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SMOOTH I FEEL THE DEALERSHIP WENT WAY BEYOND TO MAKING THIS A VERY PLEASANT EXPERIENCE. LOOKING FORWARD TO MANY YEARS OF SERVICE FROM THEM. ALSO, LUNCH EVE I FEEL THE DEALERSHIP WENT WAY BEYOND TO MAKING THIS A VERY PLEASANT EXPERIENCE. LOOKING FORWARD TO MANY YEARS OF SERVICE FROM THEM. ALSO, LUNCH EVERY SECOND SATURDAY. More

by SUSROS Verified Customer Verified Customer

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Sandy Firestone exceeded my expectations , ...truly professional service as well as finance person Mr Kritikos , and last but not least a BIG thank you to JEAN Marc for taking the time to show me all t professional service as well as finance person Mr Kritikos , and last but not least a BIG thank you to JEAN Marc for taking the time to show me all the tech gadgets in the car ... very thankful for all of. You More

by FELIXHJR Verified Customer Verified Customer

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On time Treasure Coast Lexus is prompt and efficient. The valet car pick up is excellent and saves me a lot of time. I recommend this dealer. Treasure Coast Lexus is prompt and efficient. The valet car pick up is excellent and saves me a lot of time. I recommend this dealer. More

by E20THST2000 Verified Customer Verified Customer

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