Saul Turcios
Saul Turcios at Universal Mitsubishi

Saul Turcios | Page 10

Sales Consultant

Universal Mitsubishi

5015 Van Nuys Blvd
Sherman Oaks, CA 91403

Contact Me
4.8
137 Reviews

Dealership Experience

13 yrs, 3 mos

Industry Experience

23 yrs, 11 mos

Languages Spoken

English English

Spanish Spanish

4.8

137 Reviews

Write a Review

137 Reviews of Saul Turcios

September 13, 2021

Dealership Rating
Employee Rating

Although I had no personal contact, the broker who handled everything on My behalf made me satisfied with this dealership More

by uniqueone13
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tiki N, Zakk Kim, Bobby Gharibian, JC Gonzalez, Carlos De La Luz , Stephanie Viteri, Nick Zohrabi

Sep 14, 2021

uniqueone13 responded

Thank you for my 2019 Subaru Impreza, it is beautiful, low mileage and I love the color😊👌 Great Job to you and your team!

July 19, 2021

Dealership Rating
Employee Rating

Was upfront with prices and wasn’t pushy to sell other things I wasn’t interested in. The process was very fast because they were so upfront. More

by Samantha
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tiki N , Patrick Carroll

Jul 22, 2021

Universal Mitsubishi responded

Hi Samantha, thank you for your rewarding words. It's extremely satisfying to hear someone identify our efforts.... 100% Transperancy.. No Gimmicks.. No Add Ons.... :) Enjoy your vehicle for many years to come. Stay safe, Carlos De La Luz

February 04, 2021

Dealership Rating
Employee Rating

Best experience ever. Bobby, Saul, and Stephanie were all so helpful and great with my family and I even though my mom can be unbearable. Thanks everyone More

by ayardlp3585
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tiki N, Bobby Gharibian , Stephanie Viteri

Feb 06, 2021

Universal Mitsubishi responded

On behalf of Bobby, Stephanie and Saul, thank you. We appreciate you choosing Universal Mitsubishi, hope you think of us for your next vehicle. P.S. Make sure you bring Mom..... :) Stay safe, Carlos De La Luz

January 06, 2021

Dealership Rating
Employee Rating

Universal Mitsubishi was exceptional in my visit to the location. I want to thank Saul and Tiki for an outstanding customer service experience. Thank you More

by lagosbryan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 09, 2021

Universal Mitsubishi responded

Hello Bryan, I appreciate your kind words and 5 Stars for Tiki and Saul. Enjoy your Outlander for many years to come. Stay safe, Carlos De La Luz

November 17, 2020

Dealership Rating
Employee Rating

There were very helpful and nice I liked that it was very fast Usually sit in there for hours signing papers not this timeStood there about a hour in total took the truck for a ride came back sign papers and More

by Phyllis.espinoza11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Zakk Kim, Bobby Gharibian, JC Gonzalez, Carlos De La Luz , Patrick Carroll, Stephanie Viteri, Nick Zohrabi

Nov 18, 2020

Universal Mitsubishi responded

Hello Phyllis, We understand how valuable your time is and make every effort to making your Buying process a memorable one. Enjoy your vehicle for many years to come. Stay safe, Carlos De La Luz

November 01, 2020

Dealership Rating
Employee Rating

Saul was very attentive and friendly, making us feel very well taken care of through the whole process. The finance associate explained everything in detail. More

by tammyscorcia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tiki N

Nov 06, 2020

Universal Mitsubishi responded

Hello Tammy, CONGRATULATIONS.... I'm so glad we had the vehicle you liked. Enjoy it for years to come and hopefully we'll see you for your next one :) Stay safe, Carlos De La Luz

September 17, 2020

Dealership Rating
Employee Rating

all members of the dealer are a team and made me part of there family. gave me the best deal. Thank you everyone your all the best More

by wllmmorrison2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tiki N, Paul Tokatlyan, Zakk Kim, Bobby Gharibian, JC Gonzalez, Carlos De La Luz , Patrick Carroll, Stephanie Viteri, Nick Zohrabi

July 30, 2020

Dealership Rating
Employee Rating

If you looking for honest car dealership you are on wrong place, I bought a vehicle from them but they hide lot of things, including vehicle defects by lowering tire air pressure so you don’t hear any noise More

by Saba khan
Recommend Dealer
No

Other Employees Tagged: Tiki N, Bobby Gharibian

Jul 31, 2020

Universal Mitsubishi responded

Hello Saba, I appreciate and respect your feedback. I'm a bit confused because you bought your vehicle over 3 months ago and just now your mentioning your grievance. I'm glad we where able to help you with purchasing a safe reliable vehicle. If you recall, you came, left and came back when you looked around and found our vehicle was priced very fair. We appreciate the opportunity given to earn someones business and in turn we hand to the next owner everything we have for the vehicle, keys, floor mats, owners manual and anything else. The vehicle is equipped with tire pressure monitoring system, if air was tampered on a wheel, the sensors would have alerted. I'm sorry you feel you should get what comes when buying a new vehicle, but you purchased a Pre-Owned Safe, Reliable, Fair Priced One. Although we are not perfect, our 5 Star Reviews indicate we make every effort to appease and satisfy our customers, I'm sorry you feel we failed you. Stay safe, Carlos De La Luz

Aug 02, 2020

Saba khan responded

Hi, first of all I bought a vehicle from you in June, 2020 (1 month ago) not 3 months ago as you mentioned in your reply, vehicle is equipped with tire pressure monitoring system, and the sensors did alerted. and I spoke with your sales person who tack me to the test drive about it .. fill some air (tire air pressure is low) and he reply’s back , don’t worry it’s ok, you can do test drive we can fill air when we come back. ( very smart people )

June 28, 2020

Dealership Rating
Employee Rating

excellent I least mi new Mitsubishi outlander sport everything went excellent i am weary happy wit mi new Mitsubishi outlander thank you i also get introduce to More

by APROKOPOVICH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 30, 2020

Universal Mitsubishi responded

Thank you so much for taking the time and giving us a 5 Stars. We are very appreciative of your business. Stray safe, Carlos De La Luz

March 27, 2020

Dealership Rating
Employee Rating

Those guys give best customer services friendly fast clean and the place are very clean The service really nice and good thank you guys for yor service Than you More

by ROHAM_ANARI
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Junior Avila, Zakk Kim, Bobby Gharibian, JC Gonzalez , Sergio Navarro, Dennys Vaca, Nick Zohrabi

Apr 29, 2020

Universal Mitsubishi responded

On behalf of our Service Department and the entire staff, You're WELCOME...…… It brings us joy when we have a happy customer. Stay safe, Carlos De La Luz

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