Saul Turcios
Saul Turcios at Universal Mitsubishi

Saul Turcios | Page 11

Sales Consultant

Universal Mitsubishi

Sales 5355 Van Nuys Blvd. / Service 5151 Van Nuys Blvd.
Sherman Oaks, CA 91401

Contact Me
4.7
140 Reviews

Dealership Experience

13 yrs, 6 mos

Industry Experience

24 yrs, 2 mos

Languages Spoken

English English

Spanish Spanish

4.7

140 Reviews

Write a Review

140 Reviews of Saul Turcios

July 30, 2020

Dealership Rating
Employee Rating

If you looking for honest car dealership you are on wrong place, I bought a vehicle from them but they hide lot of things, including vehicle defects by lowering tire air pressure so you don’t hear any noise More

by Saba khan
Recommend Dealer
No

Other Employees Tagged: Tiki N, Bobby Gharibian

Jul 31, 2020

Universal Mitsubishi responded

Hello Saba, I appreciate and respect your feedback. I'm a bit confused because you bought your vehicle over 3 months ago and just now your mentioning your grievance. I'm glad we where able to help you with purchasing a safe reliable vehicle. If you recall, you came, left and came back when you looked around and found our vehicle was priced very fair. We appreciate the opportunity given to earn someones business and in turn we hand to the next owner everything we have for the vehicle, keys, floor mats, owners manual and anything else. The vehicle is equipped with tire pressure monitoring system, if air was tampered on a wheel, the sensors would have alerted. I'm sorry you feel you should get what comes when buying a new vehicle, but you purchased a Pre-Owned Safe, Reliable, Fair Priced One. Although we are not perfect, our 5 Star Reviews indicate we make every effort to appease and satisfy our customers, I'm sorry you feel we failed you. Stay safe, Carlos De La Luz

Aug 02, 2020

Saba khan responded

Hi, first of all I bought a vehicle from you in June, 2020 (1 month ago) not 3 months ago as you mentioned in your reply, vehicle is equipped with tire pressure monitoring system, and the sensors did alerted. and I spoke with your sales person who tack me to the test drive about it .. fill some air (tire air pressure is low) and he reply’s back , don’t worry it’s ok, you can do test drive we can fill air when we come back. ( very smart people )

June 28, 2020

Dealership Rating
Employee Rating

excellent I least mi new Mitsubishi outlander sport everything went excellent i am weary happy wit mi new Mitsubishi outlander thank you i also get introduce to More

by APROKOPOVICH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 30, 2020

Universal Mitsubishi responded

Thank you so much for taking the time and giving us a 5 Stars. We are very appreciative of your business. Stray safe, Carlos De La Luz

March 27, 2020

Dealership Rating
Employee Rating

Those guys give best customer services friendly fast clean and the place are very clean The service really nice and good thank you guys for yor service Than you More

by ROHAM_ANARI
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Junior Avila, Zakk Kim, Bobby Gharibian, JC Gonzalez , Sergio Navarro, Dennys Vaca, Nick Zohrabi

Apr 29, 2020

Universal Mitsubishi responded

On behalf of our Service Department and the entire staff, You're WELCOME...…… It brings us joy when we have a happy customer. Stay safe, Carlos De La Luz

March 17, 2020

Dealership Rating
Employee Rating

I had the best experience of my life purchasing a car from this dealer. I was approached by this amazing sales person called Saul. He found me the car I wanted. The manager Boby was super nice and profes More

by Ali
Recommend Dealer
Yes

Other Employees Tagged: Tiki N, Bobby Gharibian

Apr 29, 2020

Universal Mitsubishi responded

Hi Ali, thank you so much for your positive comments about Universal Mitsubishi and our Staff! I've given Bobby and Saul your Thumbs Up and they appreciate the time taken to mention them. Enjoy your vehicle for many years to come and look forward to you r next visit. Stay safe, Carlos De La Luz

March 10, 2020

Dealership Rating
Employee Rating

Saul and Tiki were honest and straightforward with the vehicle’s pricing (surprisingly this is very hard to find as many dealers lied to me) and they also provided great customer service after the vehicle More

by ChristianSChu
Recommend Dealer
Yes

Other Employees Tagged: Tiki N

Apr 29, 2020

Universal Mitsubishi responded

Hello Christian, I'm so glad your experience in dealing with our staff was a positive one. We understand a consumers experience with selecting a dealership to do business with, and we are appreciative and fortunate you chose us. Enjoy your vehicle for many years to come. Stay safe, Carlos De La Luz

February 05, 2020

Dealership Rating
Employee Rating

Good people treated me very well Also very good about pleasing me as a valuable customer Carlos s the best! Thanks again for your help I recommend them to everyone More

by JOHNDCHRISTOS
Recommend Dealer
Yes

Other Employees Tagged: Tiki N, Paul Tokatlyan

Apr 29, 2020

Universal Mitsubishi responded

On behalf of our entire Staff, Thank you so much for your kind words. I could only hope you stop by and say hello when ever you're in the area. It's was truly a pleasure earning your business. Stay safe, Carlos De La Luz

January 07, 2020

Dealership Rating
Employee Rating

Bobbi was really rude. I appreciated Tiki and Saul’s demeanor. We purchased an Audi and went in knowing what we wanted and with our own financing. We had questions and the sales manager Bobby needs More

by JUNCH23
Recommend Dealer
No

Other Employees Tagged: Tiki N, Bobby Gharibian

Jun 22, 2020

Universal Mitsubishi responded

I'm deeply sorry you experience a bad moment from one of our Sales Managers. I'm glad Tiki and Saul where able to assist in you making your purchase. Hope you're enjoying your Audi. Stay safe, Carlos De La Luz

December 24, 2019

Dealership Rating
Employee Rating

Nice people. Good experience. Everyone was nice, helpful and easy to work with. I never felt pressured and the prices of the vehicles are fair. Pretty quick in and out. Would highl More

by DG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tiki N, Paul Tokatlyan, Junior Avila, Zakk Kim, JC Gonzalez , Armen Avanessian, Sergio Navarro, Dennys Vaca, Nick Zohrabi, Scott

Jun 22, 2020

Universal Mitsubishi responded

Thank you so much for giving us the opportunity to earn your business. We look forward to continued opportunities. Stay safe, Carlos De La Luz

December 12, 2019

Dealership Rating
Employee Rating

Better than corona I’ve been to the one in corona and this one is better.Everyone was really friendly and helpful. I showed up after 4pm and no appointment and they stil More

by ARTURORIVAS89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Junior Avila, Zakk Kim, Bobby Gharibian, JC Gonzalez , Armen Avanessian, Sergio Navarro, Dennys Vaca, Nick Zohrabi

Jun 22, 2020

Universal Mitsubishi responded

Corona??? :) You mean the Dealership, yes.... I'm so glad you found us and hope to service your vehicle for many years to come..... Stay safe, Carlos De La Luz

December 02, 2019

Dealership Rating
Employee Rating

2nd lease Thanks for your help getting me in my 2nd lease — same team as my 1st lease! I’m very happy with the 2020 Outlander Sport SE More

by Tom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tiki N

Jun 22, 2020

Universal Mitsubishi responded

It's our pleasure and thank you for choosing us to earn your business. We look forward to #3,4,5...….. Stay safe, Carlos De La Luz

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