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Karl Knauz BMW
Lake Bluff, IL
1,292 Reviews
It was almost 80 years ago when, Karl Knauz the father of the current chairman, Bill Knauz, created the dealership that would bear his name for generations to come. Karl Knauz after years of being a chauffeur opened a gas station in Lake Forest. Did he imagine that this modest beginning would come to be one of the most recognized dealerships in the country. The franchises they have now, Mercedes-Benz, BMW, MINI, Land Rover, Hyundai, smart have put their trust in the Knauz family, (with Mercedes-Benz going all the way back to 1959). They have weathered the good times and the bad, and done so by taking care of customer's using 'The Golden Rule".
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 AM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
July 04, 2025
Excellent experience with Spencer.
Really very professional!!! Very supportive and customer focus oriented!
He did a difference!!!
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by Cris
Employees Worked With
June 29, 2025
They have a great team from sales to service.
Very friendly professional people who provide 5 star service all around. Our salesman Matt Pudlow was great and would recommend him to friends seekin
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by Patel_vaska
June 11, 2025
This is my first BMW and the team was great from sales
through helping me to make friends with my new car! Thanks to Rolly and Mak!
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by smlgarrity
Photos & Amenities
- Pet Friendly
- Customer Lounge Area
- Free Coffee
- Free Drinks
- Free Loaner Cars
- After Hours Drop-Off
- Authorized Parts Store
- Authorized Accessories Store
- Children's Play Room
- Automated Car Wash
- Cable TV
- Home Delivery
- No Contact Transactions
- Drive-In Service
- Free WiFi
- Virtual Appointments
- Vehicle Sanitization
- Rental Car Service Onsite
- Shuttle Service
- Home Test Drives
- Television
- Vending Machines
