"Great Experience From Sales to Finance for our 535i"
From the time I called to check availability of the car through the time we drove it off, the staff did everything the could to accommodate our schedule and make our buying experience seamless. Yale was very knowledgeable about the car and was a pleasure to work with. The paperwork was quick and easy and Scott in finance made what is usually the hard part a pleasure as well. We never felt pressured or taken advantage of. They understand their client base is well informed about what they're buying and treat them as such. I look forward to the same experience when we bring the car in for service.
"Professional and welcoming."
Having purchased many cars in my lifetime, working with Rolly definitely rates close to the top of my car purchasing experiences. He was not condescending as I have found many of the car sales people that I have encountered. Rolly was patient, informative and charming. I would definitely recommend him to friends.
"Third Time Still the Charm"
Just purchased our third BMW from Knauz. First rate experience from Rolly Davidson and the entire sales team, and technical help from genius squad is always top notch. Comfortable, customer-focused waiting area with great snacks. Dog friendly, too.
"New Car - M3"
Yale was very accommodating with scheduling, and his knowledge about BMWs was as good as it gets. He has alot of passion for what he does and it made my search extremely exciting. I couldn't be happier with the final decision, and would strongly suggest working with him if you are in need of a new car.
"Best experience every "
- Mr 640i
I would like to thank all parties involved, driving from St Charles to Lake Bluff I wasn’t sure what to expect. Walking into the show room is where the great experience started, warm personal welcome by everyone, even other customers shopping. My sales person the financial departments and the genius that made me feel comfortable about my purchase, job well done.
I apologize for not mentioning names, however the name I will never forget is the Kanuz Family, you’ve earn my business.
"Fantastic car buying experience!"
We purchased our BMW X5 here and I can't imagine going anywhere else. Everyone we worked with went out of there way to make sure we were satisfied. Shane was very polite and didn't seem to mind showing us car after car. Scott was also great - wasn't pushy about selling us anything we weren't interested in. Jon walked us through every feature this car had available and made sure to get everything set up for us. So far we are very happy with the car and highly recommend this dealership! Thanks guys!
We purchase a certified pre-owned 2015 435i x drive convertible in March 2018. Even though the dealership was a bit of a drive for us, the experience was well worth it. We found the car that had the options that we wanted, at a fair price. Salesman Shane Lyons could not have been more helpful. Scott Adduci in finance came up with such a great rate and incentives for us that we financed rather than paying cash. "Genius" Spencer Parker handled the delivery by giving us a 'hands-on' orientation that made us feel extremely comfortable with our 'new' vehicle. We highly recommend this dealership!
"Very Efficient Experience"
Needed to get a new car and wanted to get back in a X5. Very efficient process from walking in the door to driving away.
"The Very Best Car Buying Experience!!"
Dave Benck, my sales representative, was outstanding, along with the entire team that assisted me at Knauz BMW. They were professional, friendly, knowledgable and very accommodating. The showroom is open, modern, clean, plays good music(! ) and presents an inviting atmosphere.
There is already an established relationship and I will not hesitate to buy or lease again from Knauz.
"Great Car Buying Experience @ Karl Knauz BMW "
Excellent staff of people working at Karl Knauz Motors. Working with Shane, Scott and Jon made the experience of buying our BMW X5 that much better. Extremely friendly, knowledgeable and professional through the whole car buying experience. Would highly recommend the dealership/auto group to those in the market for buying a luxury car.