Scott Brooks | Page 5

The individuals I encountered were friendly and professional. They were receptive to our questions and requests. I feel very satisfied with the overall experience and my purchase. professional. They were receptive to our questions and requests. I feel very satisfied with the overall experience and my purchase. More

by mkanouh Verified Customer Verified Customer

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Easy to buy, and quick to pick up once she came in. Met svc dept, GM, and Jim and Tom Kelley. Met svc dept, GM, and Jim and Tom Kelley. More

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From start to finish the whole experience was fantastic! What a great group of people that work at BMW of Fort Wayne. They even helped me set up the myBMW app. What a great group of people that work at BMW of Fort Wayne. They even helped me set up the myBMW app. More

by jim k Verified Customer Verified Customer

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Professional throughout Kelley organization! From the exceptional management of Scott Brooks and his team and Libby Somers, my go-to sales advisor, are all extremely customer orientated! I work From the exceptional management of Scott Brooks and his team and Libby Somers, my go-to sales advisor, are all extremely customer orientated! I work with dealers all over the Midwest and I chose to purchase several vehicles from the Kelley's and have each serviced by the "best of the best" service department I've had the pleasure of doing business with. Scott Brooks and his entire team make you feel like "family" and treat you with total respect. BMW of North America is fortunate to have this "Team" representing their franchise. Scott Highs Service Team are also exceptional and I really appreciate the video review the service technical provides as part of the serving of my vehicles. Clearly, the service department is "Top Drawer" that differentiates them from any other service shop. More

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I think Scott Brooks is arrogant and condescending. I will be taking my business elsewhere because of him. I will be taking my business elsewhere because of him. More

by brohleder2002 Verified Customer Verified Customer

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Good communication. They kept us informed. Gave us options without high pressure. Listened to us. They kept us informed. Gave us options without high pressure. Listened to us. More

by paulfam3 Verified Customer Verified Customer

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BMW of Fort Wayne has been honest and trustworthy for many years. I will continue to do business with them. many years. I will continue to do business with them. More

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The buying process was simple and smooth, looking forward to a continued relationship, and I hear great things about the service department too! to a continued relationship, and I hear great things about the service department too! More

by matt.nuckolls Verified Customer Verified Customer

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Scott and Mike are always great to work with selection and straight forward pricing and no pressure thanks guys and straight forward pricing and no pressure thanks guys More

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Every time they are honest and to the point. straight prices fair with no hidden costs or extras that I wasn’t expecting . straight prices fair with no hidden costs or extras that I wasn’t expecting . More

by CARFLYBUS Verified Customer Verified Customer

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