Scott Gately | Page 15

Scott was incredibly helpful and honest. Really felt comfortable working with him! I also felt I got a good deal. Really felt comfortable working with him! I also felt I got a good deal. More

by kkennedythcj Verified Customer Verified Customer

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Working with Scott was a genuine pleasure. As soon as we walked in the door until we sat in the car for a short tutorial before we drove off, Scott made everything effortless along with his te As soon as we walked in the door until we sat in the car for a short tutorial before we drove off, Scott made everything effortless along with his team. The place is immaculate and the people are truly kind. The experience was made to be personal and an actual experience. We felt appreciated and were treated so well. Scott was transparent and easy to talk to and answered all of my questions without delay. I couldn't be happier with my purchase and experience with Otto's BMW of West Chester! I find it hard to believe I will ever stop doing business with them. More

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Scott was excellent to deal with in co ordinating everything for an out of our state buy for our BMW. He had everything in order. We had a detailed FaceTime call to see the car and then test drove i everything for an out of our state buy for our BMW. He had everything in order. We had a detailed FaceTime call to see the car and then test drove it on another day. The dealership also was very hospitable and accommodating. They even took care of our rental car and arranged valet to return it. Truly enjoyed doing business with them. More

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Scott truly provided the absolute best buying experience that I’ve ever had. His professionalism, friendly personality and honest approach made us very comfortable. Scott did an excellent job flawlessly coo that I’ve ever had. His professionalism, friendly personality and honest approach made us very comfortable. Scott did an excellent job flawlessly coordinating the entire process in an extremely efficient timeframe. I myself will return to Scott and recommend my friends and family do the same. The dealership itself looks incredible after the building addition and with Scott’s hard work he certainly has earned our business. Scott is a great example of excellence and obviously sets the bar very high. I am very happy to be in the West Chester family. More

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Scott Gately was amazing! He was very warm and welcoming and immediately made us feel like part of the family. We felt like we got a fair deal too. He was very thorough and e He was very warm and welcoming and immediately made us feel like part of the family. We felt like we got a fair deal too. He was very thorough and efficient and kept us updated throughout the process. He went above and beyond. We have purchased many cars over the years this was by far the BEST experience we have ever had!! We previously worked with another local BMW dealer and weren’t happy with the sales/service any longer. This is our new BMW dealer! I have already referred him to a few people because I know they will be as happy as we are. He is a gem!! More

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I am a current BMW customer, and my vehicle was totalled in an accident. I looked at BMW Ft Washington, Devon, Main Line and competitiors like Infiniti, Lexus, and Genesis. The service i received from Scott in an accident. I looked at BMW Ft Washington, Devon, Main Line and competitiors like Infiniti, Lexus, and Genesis. The service i received from Scott was amazing. I called into the sales department and was lucky enough to speak to Scott. He quickly responded to my inquiries about a CPO X1 and followed up with a text & email with his contact information. An appointment to test drive the vehicle was setup promptly and when my husband found a competitor with a competitive price, Scott was able to adapt and win us as customers. We got to the BMW West Chester office, the car was warmed up and ready to be driven. When we choose the final vehichle it had been prepared for immediate sale. Scott exemplified a level of customer service we have NEVER received before. We have been clients of Mercedes, BMW, Volvo and Lexus and Scott is personable and friendly. We will recommend him and BMW West Chester to our colleagues, friends and family. The showroom, finance director and tech support also added to our positive experience. I am having fun driving my Utah Orange Metallic X1! More

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It's hard to imagine there is a better BMW dealership than West Chester and Sales Advisor than Scott Gately. I just bought my second car there and will encourage others to do the same! than West Chester and Sales Advisor than Scott Gately. I just bought my second car there and will encourage others to do the same! More

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Jay Miller, Wilmer Rodriguez, Scott Gately , Jayson Kirk, Joseph Izzi, Heather Deritis , & Anthony Bluebello help to support an amazing family like atmosphere where I genuinely always feel that BMW West Ches Joseph Izzi, Heather Deritis , & Anthony Bluebello help to support an amazing family like atmosphere where I genuinely always feel that BMW West Chester looks out for my best interests! This is extremely rare for any dealership regardless of Brand! I always know that I can count on them to provide the best support in sales and service and parts at all times! More

by aniellomaglione Verified Customer Verified Customer

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Scott was terrific to work with. Car was pristine and ready when I arrived which was appreciated since I was driving from 2 hours away. Truly a first class dealership and purchasing Car was pristine and ready when I arrived which was appreciated since I was driving from 2 hours away. Truly a first class dealership and purchasing experience! More

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BMW of West Chester service and my advisor Frank A are always 100% on customer service, explanation of service, and value of service. I highly recommend both the service department and Frank A. always 100% on customer service, explanation of service, and value of service. I highly recommend both the service department and Frank A. More

by vincent_maximo Verified Customer Verified Customer

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