Scott Jacob
Scott Jacob at Elmwood Chrysler Dodge Jeep Ram

Scott Jacob | Page 6

Service Advisor

Elmwood Chrysler Dodge Jeep Ram

625 Taunton Ave.
East Providence, RI 02914

Contact Me
4.9
153 Reviews

Dealership Experience

11 yrs, 7 mos

Industry Experience

11 yrs, 7 mos

Specialties & Trainings

MASTER CERTIFIED IN THE BRAND, WAGONEER AMBASSADOR

4.9

153 Reviews

Write a Review

153 Reviews of Scott Jacob

October 20, 2021

Dealership Rating
Employee Rating

Service department staff is friendly and very informative. Kept me aware of the status of my car being serviced. More

by MABrown9193
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Emily Gousie

Oct 20, 2021

Elmwood Chrysler Dodge Jeep Ram responded

Hi there, Thank you for your positive review. We are thrilled you had a friendly, communicative and informative service experience with our team. We are looking forward to your next visit for any of your automotive needs. Thank you for choosing Elmwood Chrysler Dodge Jeep RAM.

October 13, 2021

Dealership Rating
Employee Rating

Clean service area. Friendly staff. Appreciated the follow up calls on estimates of work to be done. More

by Mzmarlicki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 13, 2021

Elmwood Chrysler Dodge Jeep Ram responded

It's wonderful to see that our team worked hard to provide you with a memorable visit! We hope to see you back here again shortly.

September 18, 2021

Dealership Rating
Employee Rating

Very friendly and courteous did an excellent job faster than I thought gave my vehicle back cleaner and better than it was when I brought it in More

by Anthonyjvitali
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 18, 2021

Elmwood Chrysler Dodge Jeep Ram responded

Thank you for choosing Elmwood Chrysler Dodge Jeep RAM! We are happy to know that our Service Team provided you with such a friendly and efficient service experience. We hope to work with you again!

September 16, 2021

Dealership Rating
Employee Rating

We were traveling in our 2008 Jeep Grand Cherokee from the Cape back home to Maryland. We called about a problem and Scott could not have been more courteous and professional. Our problems was resolved More

by matt gerson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 16, 2021

Elmwood Chrysler Dodge Jeep Ram responded

Hi, Matt! Thank you for the 5-stars and feedback. The team is glad your experience at Elmwood Chrysler Dodge Jeep RAM was professional. We look forward to future visits.

September 01, 2021

Dealership Rating
Employee Rating

Great service and very affordable. These guys are fair and honest. They earned my business and I left bmw. I have 3 Jeep’s with in last 2 years. More

by Rpdefeo22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 01, 2021

Elmwood Chrysler Dodge Jeep Ram responded

Elmwood Chrysler Dodge Jeep RAM thanks you for the 5-stars and feedback! The team is glad your experience was great. We look forward to future visits . Take care!

August 17, 2021

Dealership Rating
Employee Rating

When having my vehicle serviced at elmwood Dodge I find scheduling my appointment is always easy to get an appointment that suits my busy work schedule and hectic life. I find they know my up coming servi More

by CT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dede Silva, Jim Verdoia, Vincent Asermely, Tee Amaral , Wayne Bland, Emily Gousie

Aug 18, 2021

Elmwood Chrysler Dodge Jeep Ram responded

Thank you for sharing your feedback with us! We are thrilled to learn that you have found scheduling your appointments to be smooth and convenient. If your Jeep Wrangler needs anything else at all, Elmwood Chrysler Dodge Jeep RAM is here for you.

June 25, 2021

Dealership Rating
Employee Rating

This is one of the dealerships I’ve been working for so many years and they are one of the most professional and care about people I ever met Day to everything they can to keep the client happy More

by Carlos52875
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dede Silva, Tee Amaral , Emily Gousie

Jun 25, 2021

Elmwood Chrysler Dodge Jeep Ram responded

Thank you for the kind words! We are delighted to know that you have had good experiences with us at Elmwood Chrysler Dodge Jeep RAM and to know that our team has always been caring and professional. We value your business, and we look forward to any future visits!

June 24, 2021

Dealership Rating
Employee Rating

In the multi point inspection they told me everything was good I checked the air cleaner it was completely no good cabin air filter non good make me not happy with the Teck not shor about the safety of his More

by Antoniooneill1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dede Silva, Tee Amaral , Emily Gousie

Jun 24, 2021

Elmwood Chrysler Dodge Jeep Ram responded

Hello, Thank you for taking the time to share your feedback! If you would like to discuss this further, please send your contact information to me at ejones@elmwoodcdjr.com. I look forward to hearing from you. Elisha Jones ejones@elmwoodcdjr.com 401-438-0400 extension 151

Jun 24, 2021

Antoniooneill1 responded

Safety technician needs to do a more thorough inspection

Jun 24, 2021

Antoniooneill1 responded

Antoniooneill 1@gmail.com

June 18, 2021

Dealership Rating
Employee Rating

Really great and fast service! Everyone is very friendly and helpful. Didn’t need an appointment for the oil change which was super convenient, they had my car ready to go within 30 minutes and included a c More

by kristin.barger87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dede Silva, Tee Amaral, Elisha Jones , Darlene Baptista, Emily Gousie

Jun 19, 2021

Elmwood Chrysler Dodge Jeep Ram responded

Thank you for choosing Elmwood Chrysler Dodge Jeep RAM, Kristin! We are very happy to learn our Service Department provided you with great service and a fast oil change. We strive to ensure all of our guests leave having had a positive experience with us at Elmwood Chrysler Dodge Jeep RAM. We hope you will continue to choose us for all your automotive needs.

May 30, 2021

Dealership Rating
Employee Rating

Scott is our service persona ans he looks out for all the recalls as well the best for the vehicle and out safety . Excellent job always! More

by Rhonda73157
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 31, 2021

Elmwood Chrysler Dodge Jeep Ram responded

Thank you for the 5-star rating, Rhonda! We are glad your experience at Elmwood Chrysler Dodge Jeep Ram was an excellent one. Safe travels on the road ahead.

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