Scott Lam | Page 3

Deacon, Alejandra and Chris were phenomenal. Everyone was honest, patient and kind. This is by far the best dealership experience I’ve had so far. honest, patient and kind. This is by far the best dealership experience I’ve had so far. More

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This dealer apparently gets a lot of the lower trim level models compared to other dealers, and does business a little differently in order to be able to sell them. Like in my case I was told only about a Ki models compared to other dealers, and does business a little differently in order to be able to sell them. Like in my case I was told only about a Kia Rio LX trim (the salesman said "oh they're all the same" when I asked if there were any other Rios) when I find out later there is an S trim that starts out only a few hundred dollars more and isn't nearly as stripped down. When I look at the dealer websites, this particular dealer has a lot of the LX vehicles and one S, compared to other local dealers who all have a bunch of the S vehicles and only 1-2 of the LX (at least when I researched this recently after the purchase). I feel they are deliberately not informative in order to sell the vehicles they have, and was misled by them. So buyer beware if you go here. Also, the "settlement" for this experience was them asking me to pay for a third party to come and install keyless entry to at least give the car a few basic features (yes you heard that correctly, a car that was $21,000 out the door in 2021 did not come with a basic key fob standard, among other things.) Then after the work is done they get back to me about my question whether trunk opening is on this fob, which it isn't, and entails another charge. I don't feel I can even trust them with the car to even do the 2 free oil changes that came with the purchase, after all this, so will not be.going back there at all. More

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Quite an easy process as far as car buying goes. They offered a fair price right off the bat, and the negotiations were done quickly without a lot of annoying back-and-forth. offered a fair price right off the bat, and the negotiations were done quickly without a lot of annoying back-and-forth. More

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One of the best place a customer seeking to purchase a car should go shop. Highly recommended for the best experience. The Management and Finance team goes above and beyond to facilitate an exemplary outc car should go shop. Highly recommended for the best experience. The Management and Finance team goes above and beyond to facilitate an exemplary outcome to exceed a customer's expectation. I have purchased 4 vehicles from KIA of Wesley Chapel and every time, the level of service and buying experience supersedes the previous encounter. If you are serious about getting a great deal, no hassles, and getting a quality purchase...........seek no further. You will find here! Emilio More

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Everyone at this dealership was top notch. No high pressure sales. Very happy with our deal! Definitely would recommend Ray at this dealership when buying a car. Will be back for sure. pressure sales. Very happy with our deal! Definitely would recommend Ray at this dealership when buying a car. Will be back for sure. More

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We went with my son to buy a car. Nelson was so great, that we ended up buying this car, too. The dealership had exactly what we wanted and everyone, including the sales manager and the finance manager w that we ended up buying this car, too. The dealership had exactly what we wanted and everyone, including the sales manager and the finance manager were so nice! Don’t miss Nelson and Kia of Wesley Chapel! More

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Great dealership - We love working with Will! We've purchased 2 cars through him now, and we'd definitely get a 3rd! We love our Kia's! purchased 2 cars through him now, and we'd definitely get a 3rd! We love our Kia's! More

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It was such an easy and pleasant experience working with Savir! He was very nice and professional and was not pushy at all. I highly recommend shopping at Kia of Wesley Chapel. The whole team was great to w Savir! He was very nice and professional and was not pushy at all. I highly recommend shopping at Kia of Wesley Chapel. The whole team was great to work with More

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Be careful shopping for a car here. Me and my wife traded in her 2016 Kia Soul thinking this location was still fuccilo and was taken advantage of. They sold us a 2020 Kia Soul that is unsafe to drive at 6k in her 2016 Kia Soul thinking this location was still fuccilo and was taken advantage of. They sold us a 2020 Kia Soul that is unsafe to drive at 6k miles and lied about the car being in good condition with normal maintenance history. Come to find out nothing is flush on the car, there is tapped of paint repair on the rear and it’s been though 2 windshields already because they crack when the temperature changes and won’t lay flush. Kia fixed the first time but when it happened again less then 30 days later they just passed the buck and blamed the installer saying I was sol and go through my insurance like it’s not going to just break again. Don’t believe the reviews as this location was just bought out and they are taking advantage of people. We were even given the wrong paperwork on a flash drive with all of someone else’s personal information. More

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Came in for oil change and driving away in new Sportage. My sales rep Shawn Dreese was super to work with and Dave Currier as well. My sales rep Shawn Dreese was super to work with and Dave Currier as well. More

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