Scott Lam
Scott Lam at Kia of Wesley Chapel
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Scott Lam | Page 4

Customer Service Manager

Kia of Wesley Chapel

28555 State Rd 54
Wesley Chapel, FL 33543

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4.7
66 Reviews

Dealership Experience

9 yrs

Industry Experience

22 yrs, 7 mos

4.7

66 Reviews

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66 Reviews of Scott Lam

November 11, 2020

Dealership Rating
Employee Rating

Everyone that was involved in the process was great. They did everything they could to get me into a car. The only thing I will say is that I walked in at 9:30am and didn’t get to leave until 6:00 pm. More

by morganbowden250
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Ousley, Nelson Bou , Adelso Ramirez

September 30, 2020

Dealership Rating
Employee Rating

I shopped the-on line way, phone follow up for pricing, and then Ray Brun came to our house for delivery. This experience was so personal with my husband and myself we felt we made a friend. By visiting th More

by Deb3381829
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ray Brun

May 06, 2020

Dealership Rating
Employee Rating

He was an excellent salesman, answer all my questions and more. Very knowledgeable about the cars I was looking for. He called me after the sale to assure I know how to use the technology of my new car. High More

by rivera.lisandra
Recommend Dealer
Yes

January 28, 2020

Dealership Rating
Employee Rating

Keep up the good work. Scott Lam is the BEST. I LOVE FUCCILLO KIA of WESLEY CHAPEL. There’s no better customer service no where in Florida. More

by Nodramacc
Recommend Dealer
Yes

Other Employees Tagged: Chris Bailey, Sam D'Acquisto, Edward Hernandez, Melissa Prieto

Jan 29, 2020

Kia of Wesley Chapel responded

Nodramacc, thank you for the feedback! We are happy to hear about your positive experience at Fuccillo Kia of Wesley Chapel, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

January 25, 2020

Dealership Rating
Employee Rating

Happy Owner We were helped with our purchase by Scot, Jessie and Manny, we couldn't be more satisfied with there service. When the time comes we will buy another More

by Dundee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Manny Agurcia, Jesus Frias

Jan 29, 2020

Kia of Wesley Chapel responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

January 19, 2020

Dealership Rating
Employee Rating

We came un with the idea of nothing could be done for our situation. Scott Lamb and the fuccillo team went above and beyond and got us into a 2020. Thank you Fuccillo and Thank you Scott. More

by abranger3199
Recommend Dealer
Yes

Other Employees Tagged: Starlin Montero

Jan 21, 2020

Kia of Wesley Chapel responded

Thank you for your kind words and congratulations on your new car! We are thrilled to hear that Scott and the rest of the team went above and beyond! Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

December 21, 2019

Dealership Rating
Employee Rating

Outstanding Customer Service! This is our second Kia Soul purchase and we couldn’t be happier with the customer service at Fuccillo. From sales to service we have never had a bad e More

by lakee61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Ousley, Jonathan Vidal , Manny Agurcia, Melissa Prieto, Dave Currier

Dec 23, 2019

Kia of Wesley Chapel responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

December 11, 2019

Dealership Rating
Employee Rating

El vendedor nos recibió con una sonrisa,nos obsequió café y El vendedor nos recibió con una excelente sonrisa,en toda las preguntas unieron excelente respuesta,nos explicó todo.Los más qué tenía su profesional More

by OBASILISA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Israel Santiago, Jonathan Vidal , Edward Hernandez, Luis Mojena Delgado, Christopher Nagy, Michael Najuch, Cindy Pabon, Wayne Peacock, Alexandra Pinto

Dec 12, 2019

Kia of Wesley Chapel responded

Muchas gracias por tomarse el tiempo para escribir esta evaluacion. Nos alegra mucho saber de su experiencia positiva en Fuccillo Kia of Wesley Chapel. ¡Felicitaciones por el nuevo carro! Si tiene alguna otra necesidad, no dude en visitarnos. Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

November 30, 2019

Dealership Rating
Employee Rating

Leasing a 2020 Kia Forte Fantastic experience! Leased a great vehicle for a great price. Ask for Gene Honeycutt. He is very helpful. Also, Scott Lam did a nice job. Don't reme More

by singthiswithme
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Gene Honeycutt

Dec 02, 2019

Kia of Wesley Chapel responded

Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team. Please let us know if we can do anything further to help. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

November 29, 2019

Dealership Rating
Employee Rating

Excellent ! My lease was at its end and with no pressure was able to get a good deal on a new car. The whole team was awesome and very professional. Purchased many cars here over the years. More

by Captain Kia
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Manny Agurcia

Dec 02, 2019

Kia of Wesley Chapel responded

We are elated to hear about your positive experience! Our team works very hard to put customers first. We look forward to helping you again in the future! Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

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