Scott Lam | Page 2

George was so patient and helpful! He was amazing at explaining everything to me. So knowledgeable. I would highly recommend him to anyone! He was amazing at explaining everything to me. So knowledgeable. I would highly recommend him to anyone! More

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Thank you Nelson Bou, George Ryan, Scott Lam, Noah Greez, Starling Montero, Luis Castellanos and GM Shawn Visconte for continuing over 6 years of awesome service and taking care of myself and family. I look Starling Montero, Luis Castellanos and GM Shawn Visconte for continuing over 6 years of awesome service and taking care of myself and family. I look forward to our next purchase from you. More

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This place is clean. The workers are friendly, I felt like they genuinely wanted to help me, and that’s how you have longevity with your customers. Shout out to Shawne my The workers are friendly, I felt like they genuinely wanted to help me, and that’s how you have longevity with your customers. Shout out to Shawne my sales guy who really was personable, and didn’t make me feel pressured More

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I enjoyed my service with all of the members who partook in the process of me purchasing my current vehicle in the process of me purchasing my current vehicle More

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I just bought a 2018 4 door wrangler from you guys. On the way home I hear a knocking sound coming from the back. I wasn’t sure what it was. I thought it may have been from the hardtop. I couldn’t figu On the way home I hear a knocking sound coming from the back. I wasn’t sure what it was. I thought it may have been from the hardtop. I couldn’t figure it out. I drove to work the next day and on the way into the parking lot my buddy could hear the knocking noise and asked me about it. I said I didn’t know what it was and I was leaving for Alabama the next day. I was going to leave the jeep and bring it back to the dealership upon my return. However my buddy, being a car guy said let me take a look. What he found was shocking. The left rear brake caliper was not bolted on. You can see clearly in the pictures. He had all the proper tools and fixed the caliper for me. Today now that I’m back from Alabama I gave the dealership a call to let them know of their shortcomings. I was promised this “Kia Advantage”. This I was told included a 172 point inspection on the vehicle. My 30k Jeep didn’t even have windshield wiper fluid in it never mind the brakes being properly bolted. I personally paid about 1,100 dollars for this. They charge most people over 2k. I talked to three different people fully explaining what happened. I do not want to take my Jeep back their for service or anything included in the “Kia “advantage”. I asked for my money back for the advantage. The last guy I talked to was Scott Lam. He offered me a $100 gift certificate. I told him he should keep it. I was lucky I didn’t get in an accident and hurt myself or others. I don’t post this to blast Kia of Wesley Chapels incompetence in both their service department and scummy sales department, I posted this for public safety purposes. Be Shute to make sure your brake calipers are bolted properly. More

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Very polite and easy to deal with and clean. . plenty of cars to look at and no pressure . plenty of cars to look at and no pressure More

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George Ryan and I hit it off right away. One of the best if not the best salesman I ever dealt with. He went to bat for me to get a good deal. Finance told me what to do in a very nice mann One of the best if not the best salesman I ever dealt with. He went to bat for me to get a good deal. Finance told me what to do in a very nice manner. Scott Lam was great to talk to also. I give this dealership a big thumbs up. This Kia Soul is just what I wanted. I’ m 6’ 3” and around 260 and I have all the space I need. George and the others thanks again. More

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I am very grateful to each of the people who helped me get my new car, they have excellent service and are very kind to each client! get my new car, they have excellent service and are very kind to each client! More

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Tremendous service by George. He explained the process and answered all of my questions. He is very knowledgeable and the ultimate professional. Scott Lam was great as well. He explained the process and answered all of my questions. He is very knowledgeable and the ultimate professional. Scott Lam was great as well. More

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KIA OF WESLEY Chapel is a place where all families should buy their next car. buy their next car. More

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