Scott Robinson
Scott Robinson at Rallye BMW

Scott Robinson | Page 9

Service Advisor

Rallye BMW

1 Brush Hollow Rd
Westbury, NY 11590

Contact Me
4.9
122 Reviews

As a Service Advisor, I have the opportunity to work with customers directly and it's a pleasure to help solve their problems. My career in the auto industry began 37 years ago. Prior to that, I worked in service stations. I have a strong understanding of BMW documentation for CPO and warranty requirements. Some awards I've received include the 2010 BMW Silver Podium award and 2016 BMW Customer First award. My wife, Michelle, and I have been married for 29 years and have three sons, two grandsons, and one granddaughter. We love to travel and have been around the US and to destinations including Mexico, Bermuda, Rome, Italy, and more. We are very active within the Catholic Church and currently sponsor a young girl in Africa through Compassion International. In my spare time, I enjoy fishing, hiking, and most outdoor activities. At the dealership, I am a Certified Pre-Owned Service Advisor. I love what I do and can’t wait to meet you and help you find exactly what you’re looking for.

4.9

122 Reviews

Write a Review

122 Reviews of Scott Robinson

February 13, 2023

Dealership Rating
Employee Rating

Over charging customer and no communication on repairs. Do not tell you what repairs are stemmed from. Manager fabricated information More

by ISIAHFRANK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 14, 2023

Rallye BMW responded

This feedback is concerning to receive, as it is never our intention to overcharge or miscommunicate with our customers. I would appreciate the chance to step in and assist you. If you would consider sharing some additional information about your visit, here is my contact info. Thank you, Chris Blanco - Service Manager - 516-833-4862

February 11, 2023

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Employee Rating

Very good service. Staff is great and the whole process was very easy. They even cleaned the car like new. More

by ben.mason.ny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 13, 2023

Rallye BMW responded

Thank you, Ben! We're glad that the Rallye BMW team impressed you and delivered a positive service experience. Have a nice day!

January 31, 2023

Dealership Rating
Employee Rating

I am very pleased. They are very accommodating and do great work!! Thank you very much!! More

by eliversh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 31, 2023

Rallye BMW responded

Thank you for this great review of Rallye BMW! We are glad to have you as a customer.

December 20, 2022

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Employee Rating

It's always a pleasant experience at Rallye. The work was finished in a timely manner, as always the staff was professional and courteous. More

by JTP718
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 20, 2022

Rallye BMW responded

Thanks for the five stars! The Rallye BMW team is happy to hear you are satisfied with our services. Until next time!

December 14, 2022

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Employee Rating

Makes owning a BMW a more elevated experience. Staff was attentive and informative. They performed maintenance and went above and beyond with my car. More

by JAC897
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 14, 2022

Rallye BMW responded

Thank you for being a great customer of Rallye BMW. We're pleased to hear that our staff was attentive, informative, and went above and beyond to assist. See you again next time!

December 13, 2022

Dealership Rating
Employee Rating

Fast service easy to make appointment, went above and beyond, do more than what you ask for More

by AYAKIKI926
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 13, 2022

Rallye BMW responded

Thank you for taking the time to review us! We are so glad to hear that you had a successful service experience working with the Rallye BMW team. Drive safely, and we hope to see you back!

December 07, 2022

Dealership Rating
Employee Rating

Best dealer I’ve ever been to. The employees are all extremely welcoming and friendly. More

by YPERSAUD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 07, 2022

Rallye BMW responded

We’re glad we could deliver a 5-star experience! Thank you for working with us here at Rallye BMW.

November 24, 2022

Dealership Rating
Employee Rating

The service was great the advise was very professional I hope the rate was better More

by KARNPLN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 28, 2022

Rallye BMW responded

Thank you for the great review! We appreciate this feedback and hope to see you back again at Rallye BMW. Safe travels!

November 22, 2022

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Employee Rating

Wonderful experience! So professional and clean! Staff very friendly and experienced in their knowledge of our vehichle. More

by Janet Z
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 22, 2022

Rallye BMW responded

Hi Janet, Thank you for the great review of our team here at Rallye BMW! We hope to see you again!

June 01, 2022

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Employee Rating

They always make sure you are comfortable with your visit listen to your complain and make sure they understand exact what concern you have they are very friendly and without a doubt put the customer first More

by RAMPAGEVG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dennis

Jun 01, 2022

Rallye BMW responded

Thank you for taking the time to review us! We are so glad to hear that you had such a successful service experience working with the Rallye BMW team. Drive safely, and we hope to see you back again down the road!

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