Scott Spath
Scott Spath at Ken Ganley Ford Norton

Scott Spath

Service Advisor

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

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4.7
413 Reviews
4.7

413 Reviews

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413 Reviews of Scott Spath

August 04, 2025

Dealership Rating
Employee Rating

First time I’ve had the opportunity to need the services at this Ford Dealership. Could’ve been treated better, kept me informed of what was happening and needed to get my Ford F-150 repaired and back to me More

by jcdan2008
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Jack Leonhard

Aug 04, 2025

Ken Ganley Ford Norton responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Ford Norton. We look forward to having you as one of our valued customers for many more years to come!

August 02, 2025

Dealership Rating
Employee Rating

Keep up the good work Ganley Ford Norton Ohio. Thank you for your excellent service… More

by Dnice1234
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Aug 02, 2025

Ken Ganley Ford Norton responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

August 02, 2025

Dealership Rating
Employee Rating

Great people great service great prices. Fast reliable on time good communications car returned clean. More

by DLALOMIA
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Aug 02, 2025

Ken Ganley Ford Norton responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford Norton.

July 27, 2025

Dealership Rating
Employee Rating

Very compassionate service people, friendly tries to explanation most issues so you will understand the problem More

by o39susanomalley
Recommend Dealer
Yes
Jul 27, 2025

Ken Ganley Ford Norton responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Ken Ganley Ford Norton to be a positive one. Please don't hesitate to reach out if you need anything else.

July 26, 2025

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Employee Rating

Your price gouging is something you should be ashamed of On service work. And is why I will not buy firm you. 1100$ and some for a water pump. I bought one at Napa for 65$ and am getting it put in for More

by Campscorner1
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Jul 28, 2025

Ken Ganley Ford Norton responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Ford Norton did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

July 26, 2025

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Employee Rating

Took my vehicle in for warranty work. My vehicle was inspected, only to find out i had to take my vehicle back to the dealer that I purchased it at due to the warranty. I wish I could've More

by vicki1marie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 26, 2025

Ken Ganley Ford Norton responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

July 10, 2025

Dealership Rating
Employee Rating

Diagnosed and repaired my air bag light problem correctly and took care of the brake hose recall perfectly. I think I found a dealer I can trust! Thanks! More

by rickfh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Everyone in the office were very nice and helpful.

Jul 10, 2025

Ken Ganley Ford Norton responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

July 01, 2025

Dealership Rating
Employee Rating

Very informative and efficient concerning the job that needed done. Happy with the service and professionalism by the staff More

by Rick
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jul 02, 2025

Ken Ganley Ford Norton responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Ken Ganley Ford Norton to be a positive one. Please don't hesitate to reach out if you need anything else.

June 30, 2025

Dealership Rating
Employee Rating

Scott was very communicative and pleasant. He negotiated with my warranty company and got my repair covered. The work was completed timely and correctly. Ken Ganley is always my go to Ford dea More

by iamaarongreen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 30, 2025

Ken Ganley Ford Norton responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford Norton.

June 24, 2025

Dealership Rating
Employee Rating

They were quick to fit us in for our repair. The part had to be ordered so they provided a loaner vehicle which was nice. More

by DANANDGERIBALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 24, 2025

Ken Ganley Ford Norton responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Ken Ganley Ford Norton, we look forward to having you as a valued customer for many years to come!

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