Sean Kim | Page 11

Very good and kind I got the all the information that I need to know need to know More

by K.gitae Verified Customer Verified Customer

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Every interaction at this dealership has been pleasant. The service arborist advisors have been great and facility is nice. The service arborist advisors have been great and facility is nice. More

by R. Simon Verified Customer Verified Customer

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Now that we understand that this dealership has such a large demand for services, we made our appointment as early as possible and had our son there to take us home. I strongly suggest the know before you large demand for services, we made our appointment as early as possible and had our son there to take us home. I strongly suggest the know before you go method. More

by iblvnangels Verified Customer Verified Customer

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I had one of the best experiences taking my Hyundai Santa Fe into the Puente Hills Hyundai dealership for services. Joey and Noah provided the best services possible and made the process a breeze for my urge Fe into the Puente Hills Hyundai dealership for services. Joey and Noah provided the best services possible and made the process a breeze for my urgent repairs. They kept me up to date and informed me as much as possible. Many thanks and I will return for other services pending for my vehicle More

by DANIELM4193 Verified Customer Verified Customer

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Showed up for the appt but no part available so I wasted my 1/2 day from work. It would have been nice if someone called to reschedule. Poor service. my 1/2 day from work. It would have been nice if someone called to reschedule. Poor service. More

by songandassociates Verified Customer Verified Customer

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The dealership was very transparent, had proper etiquette and very helpful throughout the entire appointment! and very helpful throughout the entire appointment! More

by KWHITTINGHAM Verified Customer Verified Customer

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My personal mechanic let me know that my car was burning oil. He recommended I take it to the dealership as this was a known problem with the Hyundai Tuscon. It’s been nothing but a headache dealing with Hu oil. He recommended I take it to the dealership as this was a known problem with the Hyundai Tuscon. It’s been nothing but a headache dealing with Hundai Puente Hills. I love my car, but this is the last time I will ever buy a Hyundai. I had to take it back several times to the dealership to address the problem. They said I needed to drive it 1000 miles. I brought it back. They took a part off, but didn’t have the part to put back on it so I had to pay for a rental car for a week, I still haven’t been reimbursed for. Then they put the part on and I had to drive it another thousand miles. Then I brought it back and they finally decided that it was in fact burning oil. It took over three months to replace the engine in my car. And then the service rep Gary calls me and tells me that they recommend $1100 worth of hose and belt replacement. I called the service Director Sean Kim asking him to call me back as I thought that was unacceptable, which he never did. I finally picked up the car and now I have a service Notification just days later. When I was asking, Gary the service rep about the warranties of my car he had no idea. My number hasn’t changed throughout this whole process, but all of a sudden they were having trouble getting hold of me and I had no voicemail messages from them. Then Hundai Motor America just denied my reimbursement for the rental car. Ridiculous! Looks like it’s time to hire a lawyer. More

by Teresa Siok Verified Customer Verified Customer

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The very reason people hate to go into dealers dinged my credit six times with us 850 told him I was told I would not be charging attend them the electric power brake light went on immediately after buying credit six times with us 850 told him I was told I would not be charging attend them the electric power brake light went on immediately after buying a certified certified preowned car $25,000 worth experience ever More

by CONNIJO928 Verified Customer Verified Customer

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Don’t try calling the service department they never answer the phone! Very frustrating!! Once you get through to someone they have great service. Friendly and understanding answer the phone! Very frustrating!! Once you get through to someone they have great service. Friendly and understanding More

by mendozagal Verified Customer Verified Customer

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Over all, the service center is clean and neat with professional attitudes. The waiting area is with ample space, comfortable sofas and countertop workstations. Not to mention the informative giant TV professional attitudes. The waiting area is with ample space, comfortable sofas and countertop workstations. Not to mention the informative giant TV screens and free world class coffee with selection of flavours, chilled bottle water and refreshments. More

by MEDIC.SHAW Verified Customer Verified Customer

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