687 Reviews
Write a Review687 Reviews of Sean Kim
December 14, 2024
After checking in the car 40 mins. Later calls , & said my windshield is cracked. What caused it don't know? There was no crack when I brought it in. The guy checked it and collecte Later calls , & said my windshield is cracked. What caused it don't know? There was no crack when I brought it in. The guy checked it and collected the car. But he still denied something went wrong their. I feel cheated. More
November 26, 2024
Service was amazing, Jae went above and beyond for my vehicle like how he always does. I could have not ask for a better service advisor to help me with all my car trouble needs. Definitely recommend Jae vehicle like how he always does. I could have not ask for a better service advisor to help me with all my car trouble needs. Definitely recommend Jae to anyone I know More
Other Employees Tagged: Mike Lee, Larry Dee, Jae Lee, Javer Esquivel, Abel Lara
November 22, 2024
Excellent customer service. The waiting area is very nice and comfortable. The whole place is also very clean. The waiting area is very nice and comfortable. The whole place is also very clean. More
Other Employees Tagged: Javier Olivares, Jae Lee, Jay Jussal, Faustino Lozano, Javer Esquivel
November 15, 2024
The check-in rep. & Svc &Customer svc. reps. were courteous to me & informative. I was updated on my vehicle while it was being serviced. & Svc &Customer svc. reps. were courteous to me & informative. I was updated on my vehicle while it was being serviced. More
Other Employees Tagged: Faustino Lozano
November 06, 2024
Friendly worker nice job finished my suv detailing and my first scheduled maintenance dealership preform the every pro services first scheduled maintenance dealership preform the every pro services More
Other Employees Tagged: Javier Olivares, Jae Lee, Jay Jussal, Faustino Lozano, Javer Esquivel
November 05, 2024
Customer service Rep was great. But none of my fluids were topped off when giving a report that stated they were. Time before this we were left waiting till service department close But none of my fluids were topped off when giving a report that stated they were. Time before this we were left waiting till service department closed to get our car. They just all left us waiting. Very disappointed More
Other Employees Tagged: Javier Olivares, Jae Lee, Jay Jussal, Faustino Lozano, Javer Esquivel
November 05, 2024
Very rude and inconsistent with the length of time the service would take. I waited almost an extra 2 hours from my scheduled service time of completion with no updates being given. service would take. I waited almost an extra 2 hours from my scheduled service time of completion with no updates being given. More
Other Employees Tagged: Javier Olivares, Jae Lee, Jay Jussal, Faustino Lozano, Javer Esquivel
November 04, 2024
Terrible service. Terrible communication. Very rude, I will never return again. They need to teach communication skills for professionals Terrible communication. Very rude, I will never return again. They need to teach communication skills for professionals More
Other Employees Tagged: Mike Lee , Rui Chen- terrible

