Sean MacWhinnie | Page 5

Upon arrival I was greeted and offered a beverage - my wife was ignored. Shortly thereafter I was greeted by someone who welcomed me - again no recognition that my wife was even there. At that point we a wife was ignored. Shortly thereafter I was greeted by someone who welcomed me - again no recognition that my wife was even there. At that point we almost walked out. The salesman I had an appointment with was not in that day, so they sent out their technician Nelson. He was the first person who was pleasant to both of us, and the only reason we stayed and ultimately purchased the car. During the past week or so I have emailed both Declan and Ian with a concern , and neither one has responded. I do not look forward to future interactions with Otto Cadillac personnel. More

by billpelz Verified Customer Verified Customer

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Welcoming, supportive, collaborative, receptive, I am very pleased with my overall experience and my brand new purchase. very pleased with my overall experience and my brand new purchase. More

by Flame19670 Verified Customer Verified Customer

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Excellent communication with my salesman Steve Lamon . . efficient and diplomatic .. enjoyed this transaction need I say more? . efficient and diplomatic .. enjoyed this transaction need I say more? More

by usedpartnc Verified Customer Verified Customer

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One of the best buying experiences ever, knowledgeable and friendly people made the entire process informative, quick, and easy. Michael Caccese guided me through the process start to delivery, Nelson Ro and friendly people made the entire process informative, quick, and easy. Michael Caccese guided me through the process start to delivery, Nelson Rodriguez showed me the local roads and more of the features, Declan Cohen discussed finance and maintenance options with me. I am thrilled each time I drive my new LYRIQ 600E4, could not be more pleased! More

by JOEGELLER Verified Customer Verified Customer

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All the staff I worked with were very helpful and friendly. My experience was not stressful. Steve and his team made me feel comfortable. Great overall experience! friendly. My experience was not stressful. Steve and his team made me feel comfortable. Great overall experience! More

by penny12803 Verified Customer Verified Customer

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My experience with the Otto Staff was very professional. They were all courteous and friendly. They were very knowledgeable of any questions I had and they were not overbearing or pushy. They were all courteous and friendly. They were very knowledgeable of any questions I had and they were not overbearing or pushy. More

by pjalst15 Verified Customer Verified Customer

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Everyone was pleasant to work with and made the process really easy from start to finish. Thank you! really easy from start to finish. Thank you! More

by alexiscannizzo Verified Customer Verified Customer

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Very helpful getting issue repaired. She also pointed out an additional item that needed repair. She also pointed out an additional item that needed repair. More

by nangelo2528@gmail.com Verified Customer Verified Customer

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Initially had a miss communication with the dealership, however I received a follow up call from Sean and the issue has been resolved. however I received a follow up call from Sean and the issue has been resolved. More

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POOR FOLLOW UP ON AN ISSUE I HAD WITH A USED VEHICLE I PURCHASED RECENTLY. PURCHASED RECENTLY. More

by nangelo2528@gmail.com Verified Customer Verified Customer

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