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Sean MacWhinnie
Sean MacWhinnie | Page 5
Business Development Manager
Otto Cadillac
1769 Central Ave
Albany, NY 12205
77 Reviews
Dealership Experience
6 yrs, 7 mos
Industry Experience
6 yrs, 7 mos
Languages Spoken
English
Employee Video
77 Reviews
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77 Reviews of Sean MacWhinnie
December 31, 2023
All the staff I worked with were very helpful and friendly. My experience was not stressful. Steve and his team made me feel comfortable. Great overall experience! friendly. My experience was not stressful. Steve and his team made me feel comfortable. Great overall experience! More
by penny12803
Verified CustomerOther Employees Tagged: Declan Cohen, Ian Maher, Michael Caccese, Steve LeMon, Dan Zukowski
December 20, 2023
My experience with the Otto Staff was very professional. They were all courteous and friendly. They were very knowledgeable of any questions I had and they were not overbearing or pushy. They were all courteous and friendly. They were very knowledgeable of any questions I had and they were not overbearing or pushy. More
by pjalst15
Other Employees Tagged: Declan Cohen , Raul
December 14, 2023
Everyone was pleasant to work with and made the process really easy from start to finish. Thank you! really easy from start to finish. Thank you! More
by alexiscannizzo
Other Employees Tagged: Declan Cohen, Steve LeMon
December 04, 2023
Very helpful getting issue repaired. She also pointed out an additional item that needed repair. She also pointed out an additional item that needed repair. More
by nangelo2528@gmail.com
Other Employees Tagged: Steve LeMon, Bill McLean, Amber Young
November 20, 2023
Initially had a miss communication with the dealership, however I received a follow up call from Sean and the issue has been resolved. however I received a follow up call from Sean and the issue has been resolved. More
by nangelo2528@gmail.com
Other Employees Tagged: Steve LeMon, Bill McLean
November 19, 2023
POOR FOLLOW UP ON AN ISSUE I HAD WITH A USED VEHICLE I PURCHASED RECENTLY. PURCHASED RECENTLY. More
by nangelo2528@gmail.com
Other Employees Tagged: Steve LeMon, Bill McLean, Amber Young , Sales Manager
November 14, 2023
I paid a deposit and then they backed out of agreed price and added $1551 for “Simoniz Paint Protection that is required on all of their used cars.” Their internet sales manager, Sean MacWhinnie, told me no and added $1551 for “Simoniz Paint Protection that is required on all of their used cars.” Their internet sales manager, Sean MacWhinnie, told me not his problem and hung up on me. I contacted sales manager and after I offered $500 more for the car, they removed the “mandatory” Simoniz. I feel like they sold their integrity for $500. To top it off, they mounted the snow tire & wheel package I supplied backwards. They are directional snows and 2 of the 4 were facing the wrong direction. I’ve purchased 15-20 cars from dealers in NY, PA, TX & IN. This was my worst experience ever. The only reason I went through with the deal was the price was too good. I will give a thumbs up to Steve Lemon who helped salvage the transaction but overall I would give dealership zero stars. They didn’t even change the oil and the car was clearly due for one per carfax, maintenance records & on board oil life monitor. More
by Disappointed buyer
Other Employees Tagged: Ian Maher, Steve LeMon
November 08, 2023
The whole experience from start to finish was fantastic! And I love my new SUV! And I love my new SUV! More
by samivan1122
Other Employees Tagged: Declan Cohen, Steve LeMon , Nelson
October 21, 2023
Excellent dealership to work with! I contacted a few dealerships and Otto was the only dealership willing to work with me via email. All other dealerships wanted me to come in first an I contacted a few dealerships and Otto was the only dealership willing to work with me via email. All other dealerships wanted me to come in first and wouldn't provide any information over E-mail or text. Times have changed, buyers want to research and negotiate over Email or Texts not in an office. Buyers want the paperwork done and ready for them. Buyers no longer want to spend hours in a dealership. The team at Otto nailed this! With-in 2 business days of first contact deal was done via 2-3 emails and 2-3 text messages and 1 phone call. Drove 3 hours to sign paperwork which took another 30 minutes tops....maybe! That is how it should be. Declan, Sean & Dan great job, appreciate the seamless transaction! More
by jasonsciartilli
Other Employees Tagged: Declan Cohen, Dan Zukowski
October 08, 2023
The buying process was as simple as simple gets. They had what we wanted and sold it to us for a fair price. Would buy from the again. They had what we wanted and sold it to us for a fair price. Would buy from the again. More
by George Smith
Other Employees Tagged: Declan Cohen, Ian Maher
