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Sean Nicholson
Sean Nicholson at Ira Lexus of Manchester

Sean Nicholson | Page 2

Service Advisor

Ira Lexus of Manchester

18 Kilton Rd
Bedford, NH 03110

4.9
65 Reviews
4.9

65 Reviews

Write a Review

Dealership Experience

2 yrs, 11 mos

Industry Experience

30 yrs, 3 mos

Languages Spoken

English English

65 Reviews of Sean Nicholson

February 22, 2024

Dealership Rating
Employee Rating

Barry and, Sean,,especially, were amazing! ! I hold customer service to a high standard, and they both exceeded my expectations! A big thank you to both men! More

by jujsmitty11
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Barry Chase

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Feb 25, 2024

Ira Lexus of Manchester responded

We're thrilled to hear that Barry and Sean, especially, were amazing and exceeded your expectations in terms of customer service. Thank you for recognizing their efforts! We appreciate your positive comments and thank you for choosing us! Safe travels!

February 20, 2024

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Sean Nicholson is incredible, I trust him and his advice. Kudos to the folks who work on my car and thank you for all and the car wash and vacuum too! More

by bagordon2000
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Recommend Dealer
Yes
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Feb 24, 2024

Ira Lexus of Manchester responded

We're delighted to hear that Sean provided you with incredible service and that you trust him and his advice. It's also great to know that the team who worked on your car went above and beyond, including the car wash and vacuum. We appreciate your positive feedback and look forward to serving you again in the future!

February 18, 2024

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Excellent service and very helpful Sean Nicholson is amazing guy he helped me with my wheels too repaired and job was great More

by edulas
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Recommend Dealer
Yes
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Feb 23, 2024

Ira Lexus of Manchester responded

Thank you for the kind words Edulas! We are very happy to hear that we were able to provide you with an enjoyable experience!

February 17, 2024

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Very professional and very fast. Very happy with the sales process and the service team. I would highly recommend this dealer for service and sales. Took me at my scheduled time and More

by Sammypoodle
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Recommend Dealer
Yes

Other Employees Tagged: Chris Rhoades, Corey Bowman, Zach Rocheleau

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Feb 23, 2024

Ira Lexus of Manchester responded

Thank you for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

February 10, 2024

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I brought two of my cars in for inspection and the service prompt friendly and informative! More

by shantelfrost
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Recommend Dealer
Yes

Other Employees Tagged: Anita Topic

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Feb 13, 2024

Ira Lexus of Manchester responded

It's fantastic to hear that your experience bringing in two cars for inspection was prompt, friendly, and informative. Providing excellent service is our priority, and we're pleased that you had a positive experience. We appreciate your business and look forward to serving you again in the future!

February 06, 2024

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Just make sure they listen to what you are saying when you drop it off More

by Djboucher
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Recommend Dealer
Yes

Other Employees Tagged: James Hennessey

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Feb 06, 2024

Ira Lexus of Manchester responded

Thank you for bringing this to my attention. I apologize for the experience you had during your service visit with us. I would like an opportunity to address your concerns and to earn your business, please contact me at ksforza@Group1Auto.com. I look forward to speaking with you. Kelli Sforza, Service Director

February 02, 2024

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The greeter at the service entry was very pleasant and courteous. My service advisor was very good too. He explained what the service entailed and he explained an additional repair I needed very clearly. More

by Katherineturner1
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Recommend Dealer
Yes
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Feb 08, 2024

Ira Lexus of Manchester responded

We're delighted to hear that the greeter at the service entry and your service advisor provided a pleasant and courteous experience. It's great that your service advisor explained the service details and additional repairs clearly. Thank you for choosing our services, and we appreciate your positive review!

January 31, 2024

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Best customer service experience you will ever have! That, coupled with the service excellence is why we will always go to Ira Lexus of Manchester. More

by Cneiverth726
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Recommend Dealer
Yes

Other Employees Tagged: Barry Chase , The gentleman who dyed our seat!

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Feb 01, 2024

Ira Lexus of Manchester responded

We're thrilled to hear about your exceptional experience at Ira Lexus of Manchester! Providing top-notch customer service and service excellence is our priority. We look forward to continuing to meet your automotive needs. Thank you for your loyalty!

January 31, 2024

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Love this dealership they take very good care of me every time I’m there! Sean was great to work with. More

by lindaleone
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Recommend Dealer
Yes
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Feb 01, 2024

Ira Lexus of Manchester responded

It's fantastic to hear that you had a great experience and that Sean provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 06, 2024

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The service department at Ira is extremely well run and provides a great all around experience. I really appreciate how they efficiently get you in and out with minimal time involved. All the staff are ve More

by Brad Q
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Recommend Dealer
Yes
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Jan 10, 2024

Ira Lexus of Manchester responded

It's fantastic to hear that your experience at Ira Lexus of Manchester's service department was so positive! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

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