Sean Preston
Sean Preston at Toyota of Lancaster

Sean Preston | Page 20

SERVICE DIRECTOR

Toyota of Lancaster

43301 12th St West
Lancaster, CA 93534

Contact Me
4.7
511 Reviews

Dealership Experience

21 yrs, 1 mo

Industry Experience

32 yrs, 3 mos

Languages Spoken

English English

4.7

511 Reviews

Write a Review

511 Reviews of Sean Preston

September 07, 2023

Dealership Rating
Employee Rating

Toyota of Lancaster has exceptional service, the staff is courteous technicians are knowledgeable, always a great experience. More

by MamaG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 07, 2023

Toyota of Lancaster responded

Thank you for your 5-star review. We're glad to hear that you had a good experience! We'll be sure to share your kind review with our Team. We hope to welcome you back!

September 04, 2023

Dealership Rating
Employee Rating

Doug is super nice, knowledgeable, & professional. Dealership is super clean & inviting. We will continue to take our vehicles to be serviced here. More

by dmkamcgrath
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Douglas Velasco

Sep 05, 2023

Toyota of Lancaster responded

We're glad to hear that you had a good experience! We'll be sure to share your kind review with him

August 28, 2023

Dealership Rating
Employee Rating

I'm satisfied with my service, job was done in time. Friendly customer service I was given More

by ayala.enrique1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 28, 2023

Toyota of Lancaster responded

Thank you for your 5-star review! We will be sure to share your review with the rest of our team.

August 24, 2023

Dealership Rating
Employee Rating

The bottom of my vehicle was not screwed on when given back to me, which caused mud to get trapped after the tropical storm. Car lost power. More

by None of your business
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: U.B. Dominguez, Kiara Santos, Erick Bravo, Melissa Larios, Douglas Velasco, Gus Alatorre , Sonny Asaad, Annie Vodegel, Chanin Yescas, Letter is wonderful

Aug 24, 2023

Toyota of Lancaster responded

I'm so sorry this happened to you. I would like a chance to make this right. Are you able to bring in the vehicle so we can take a look at it or if you would like to call me you can reach me directly at (661) 952-2103

August 18, 2023

Dealership Rating
Employee Rating

I paid over 2,300 dollars and they did not complete everything I paid for. They did not do the balance of the tires and also the alignment (I believe). Not sure what else they did not do. Now I don’t t More

by OMADR001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 18, 2023

Toyota of Lancaster responded

We strive to provide an exceptional experience for all of our customers. I am sorry to hear your experience with us did not meet your expectations. We value your business and would like the opportunity to resolve this issue. Please feel free to call me directly at (661) 952-2103

August 10, 2023

Dealership Rating
Employee Rating

5000 maintenance on our 2023 Highlander was great! Brenda did a great job facilitating the work after a glitch in the scheduling (on our part), in a very efficient and positive way. Thanks to her for More

by rayestis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brenda Penaloza

Aug 11, 2023

Toyota of Lancaster responded

Thanks so much for sharing your feedback about our service. We're glad to hear that our team's performance exceeded your expectations, and we'll make sure that Brenda Penaloza receives the recognition she deserves. Thank you again and have a great day!

August 10, 2023

Dealership Rating
Employee Rating

Awesome experience Mr Bravo. Was on point n the snacks lady is adorable I’ll definitely return More

by ANNNEBBLETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 10, 2023

Toyota of Lancaster responded

It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the opportunity to serve you.

August 07, 2023

Dealership Rating
Employee Rating

Excellent service. Very efficient. Never keeps me waiting longer than expected.. Friendly people. There is service closer to my home but I like these people. More

by cleocola36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 07, 2023

Toyota of Lancaster responded

We appreciate you taking the time to leave us a 5-star review. We hope to welcome you back again soon!

August 06, 2023

Dealership Rating
Employee Rating

The last service I did not have a good experience with my service, mejórenlo el servicio More

by cortlorenz70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 07, 2023

Toyota of Lancaster responded

Nos esforzamos por ofrecer una experiencia excepcional para todos nuestros clientes. Lamento escuchar que su experiencia con nosotros no cumplió con sus expectativas. Valoramos su negocio y nos gustaría tener la oportunidad de resolver este problema. Por favor, no dude en llamarme directamente en (661) 952-2103

August 04, 2023

Dealership Rating
Employee Rating

Service advisor Nancy Rojo was very helpful, efficient, knowledgeable, friendly and professional. I had a very good experience. More

by ABELNLULI
Recommend Dealer
Yes

Other Employees Tagged: Nancy Rojo

Aug 04, 2023

Toyota of Lancaster responded

We're glad to hear that you had a good experience! We'll be sure to share your kind review with her

...
20
...

Dealership Inventory (226 Vehicles)

used 2024 Chevrolet TrailBlazer car, priced at $23,605
2024 Chevrolet TrailBlazer
used
Mosaic Black Metallic exterior
Automatic
Front-wheel Drive
new 2027 Toyota Land Cruiser car, priced at $75,556
2027 Toyota Land Cruiser
new
Meteor Shower exterior
Automatic
Four-wheel Drive
used 2020 Toyota Corolla car, priced at $19,621
2020 Toyota Corolla
used
Celestite exterior
Automatic
Front-wheel Drive
used 2024 Toyota RAV4 car, priced at $28,110
2024 Toyota RAV4
used
Midnight Black Metallic exterior
Automatic
Front-wheel Drive
used 2024 Chevrolet Malibu car, priced at $18,921
2024 Chevrolet Malibu
used
Lakeshore Blue Metallic exterior
Automatic
Front-wheel Drive
new 2026 Toyota 4Runner car, priced at $47,990
2026 Toyota 4Runner
new
Underground exterior
Automatic
Four-wheel Drive