Sean Preston
Sean Preston at Toyota of Lancaster

Sean Preston | Page 21

SERVICE DIRECTOR

Toyota of Lancaster

43301 12th St West
Lancaster, CA 93534

Contact Me
4.7
511 Reviews

Dealership Experience

21 yrs, 1 mo

Industry Experience

32 yrs, 3 mos

Languages Spoken

English English

4.7

511 Reviews

Write a Review

511 Reviews of Sean Preston

July 26, 2023

Dealership Rating
Employee Rating

The customer service staff always changes. Most of them when I ask for pricing on they don't respond. The part department staff is deplorable especial one long time employee. More

by EJOAQUIN196
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kiara Santos, Gus Alatorre

Jul 26, 2023

Toyota of Lancaster responded

We’re sorry to hear of your less-than-satisfactory experience and hope you will accept our apologies. We value our customers' opinions and would like to thank you for bringing this to our attention. If you do need any pricing in the future please feel free to contact me at (661) 952-2103

July 21, 2023

Dealership Rating
Employee Rating

Awesome staff, great maintenance. On time schedules. I have been with with them for multiple years doing a great job on my senna and 2 camrys More

by jonah7281966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 21, 2023

Toyota of Lancaster responded

we sincerely appreciate you taking the time to share with us your experience. On behalf of our entire team, thank you for allowing us to serve you

July 10, 2023

Dealership Rating
Employee Rating

Excellent costumer service and good service to the client. Keep up given the costumer the best service. More

by Sarasoto644
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gus Alatorre

Jul 10, 2023

Toyota of Lancaster responded

It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the opportunity to serve you.

July 09, 2023

Dealership Rating
Employee Rating

Every one was great and helpful easy to work with got in aloud out No problem More

by rosales.x4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 10, 2023

Toyota of Lancaster responded

We appreciate you taking the time to leave us a 5-star review. We hope to welcome you back again soon!

July 06, 2023

Dealership Rating
Employee Rating

Good service center employees. All are friendly. Dislike the electronic invoices. Hard to find and interpret any deficits or needed items to monitor. Also the ridiculous over MSR More

by jhcon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mario, José

Jul 06, 2023

Toyota of Lancaster responded

Thank you for your review. We are always looking for ways to improve. We do most of the service process digitally but if you want the report sent to your email or printed please let your advisor know and they will make a note. Also, we do have a lot of our vehicles at MSRP, let me know if you have a question or need any information. I can have a salesperson get in touch with you

Jul 07, 2023

Toyota of Lancaster responded

Thank you for getting back to me and your loyalty to our store and the brand. We look forward to serving you in the near future.

Jul 07, 2023

jhcon responded

Thank you for your response. I have been a long time customer and enjoyed quality service at all times.

June 30, 2023

Dealership Rating
Employee Rating

Courteous and responsive . .good follow thru and pour service staff is knowledgeable and not pushy with his suggestions. More

by LANIE.GARCIA
Service Price Transparency
Recommend Dealer
Yes
Jun 30, 2023

Toyota of Lancaster responded

I'm happy to hear that our team provided you with excellent service. I'll make sure that they receive your feedback. I'm sure it will make their day!

June 20, 2023

Dealership Rating
Employee Rating

Toyota gave me their usual excellent service and it was for a very fair price. More

by RAINBOWMATT.HEW66
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Chanin Yescas

Jun 20, 2023

Toyota of Lancaster responded

Thank you for your 5-star review! We will be sure to share your review with the rest of our team.

June 17, 2023

Dealership Rating
Employee Rating

Good service helpful staff . Good service helpful staff. Clean facility. Fast service. Easy to get appt More

by darrylbossier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 19, 2023

Toyota of Lancaster responded

I'm happy to hear that our team provided you with excellent service. I'll make sure that they receive your feedback. I'm sure it will make their day!

June 16, 2023

Dealership Rating
Employee Rating

Excellent, extraordinary, fantastic, great, cute, wonderful. Adorable, beautiful, positive, guide, good, peaceful, without limits, learned More

by JOHIVERI44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: U.B. Dominguez, Kiara Santos, Erick Bravo, Melissa Larios, Douglas Velasco, Gus Alatorre , Carmen Perez, Annie Vodegel, Chanin Yescas, All of you guys.&

Jun 16, 2023

Toyota of Lancaster responded

we sincerely appreciate you taking the time to share with us your experience. On behalf of our entire team, thank you for allowing us to serve you

June 12, 2023

Dealership Rating
Employee Rating

I had a bad experience first time in there. I parked the car 20 minutes no one came in & I didn’t see no one all people are mad 😡 for no reason no one’s talk.I don’t wanna go back there More

by Choyon88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: U.B. Dominguez, Kiara Santos, Erick Bravo, Melissa Larios, Douglas Velasco, Gus Alatorre , Carmen Perez, Annie Vodegel, Chanin Yescas

Jun 12, 2023

Toyota of Lancaster responded

We’re sorry to hear of your less-than-satisfactory experience and hope you will accept our apologies. We value our customers' opinions and would like to thank you for bringing this to our attention. Let me know if there is anything we can do to keep your business.

...
21
...

Dealership Inventory (226 Vehicles)

used 2024 Chevrolet TrailBlazer car, priced at $23,605
2024 Chevrolet TrailBlazer
used
Mosaic Black Metallic exterior
Automatic
Front-wheel Drive
new 2027 Toyota Land Cruiser car, priced at $75,556
2027 Toyota Land Cruiser
new
Meteor Shower exterior
Automatic
Four-wheel Drive
used 2020 Toyota Corolla car, priced at $19,621
2020 Toyota Corolla
used
Celestite exterior
Automatic
Front-wheel Drive
used 2024 Toyota RAV4 car, priced at $28,110
2024 Toyota RAV4
used
Midnight Black Metallic exterior
Automatic
Front-wheel Drive
used 2024 Chevrolet Malibu car, priced at $18,921
2024 Chevrolet Malibu
used
Lakeshore Blue Metallic exterior
Automatic
Front-wheel Drive
new 2026 Toyota 4Runner car, priced at $47,990
2026 Toyota 4Runner
new
Underground exterior
Automatic
Four-wheel Drive