Sean Thomas
Sean Thomas at Dirito Brothers Walnut Creek Volkswagen

Sean Thomas | Page 27

Service Manager

Dirito Brothers Walnut Creek Volkswagen

2020 North Main Street
Walnut Creek, CA 94596

Contact Me
4.9
757 Reviews

Hi, I'm Sean, Service Manager @ Dirito Brothers Volkswagen. I've spent over 20 years in Volkswagen service. My goal is to make every visit easy, transparent, and stress-free. If there's ever anything I can do to improve your experience, please don't hesitate to reach out.

Industry Experience

21 yrs, 10 mos

4.9

757 Reviews

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757 Reviews of Sean Thomas

December 11, 2024

Dealership Rating
Employee Rating

I find the personnel to be friendly, responsive, and helpful. They do their jobs well. More

by MARYANDMISTERLEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Hubert, Marina Felix , Nanika Orgil

Dec 14, 2024

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your kind words about our team at Dirito Brothers Walnut Creek Volkswagen. We're pleased to hear you had a positive experience with us.

December 06, 2024

Dealership Rating
Employee Rating

Sean was extremely helpful and organized in his communication. He was very easy to work with. More

by CBURKE10
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Dec 07, 2024

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your kind words. We're glad you found our team helpful and organized at Dirito Brothers Walnut Creek Volkswagen.

November 29, 2024

Dealership Rating
Employee Rating

I have been a Patron of Dirito Bros. for the past 30+ years. I have ALWAYS had a great experience with them & will continue tobe a very loyal customer ! More

by RICK
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Ron Simi, Kevin Hubert

Nov 29, 2024

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for your loyalty to Dirito Brothers Walnut Creek Volkswagen over the years. We're glad to keep serving you and look forward to many more positive experiences together.

November 29, 2024

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I recently had my ID. 4 in for service, Sean did an excellent job helping me. More

by Mr. Johnson
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Erin Scordelis Scripillit, mike raff , Mike Raff and Erin Scordelis have helped me in the past and they are excellent staff

Nov 29, 2024

Dirito Brothers Walnut Creek Volkswagen responded

We're glad to hear that our team provided excellent service for your ID.4 at Dirito Brothers Walnut Creek Volkswagen. Enjoy the road ahead with confidence!

November 26, 2024

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Employee Rating

Great no pressure dealership with great prices. Kinda refreshing. Usually I don’t review but I bought an atlas cross sport at Doritos VW because of the people there… I could have purchased it anywh More

by GREG.JENKINS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Benitez

Nov 29, 2024

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for sharing your experience with Dirito Brothers Walnut Creek Volkswagen. Enjoy your Atlas Cross Sport!

November 23, 2024

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This crew went out of their way when the delayed their lunch to save me time waiting. So awesome! Thank you!!💕 More

by CFILLIPPONE1
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Hubert, Marina Felix

Nov 29, 2024

Dirito Brothers Walnut Creek Volkswagen responded

We're happy to hear you had a great experience with Dirito Brothers Walnut Creek Volkswagen. Our team is dedicated to helping customers like you have an easier day. Thank you for sharing your thoughts!

November 22, 2024

Dealership Rating
Employee Rating

Buying the VW GTI at Dirito Brothers was a very good experience. The sales staff explained all of the cars features. They answered all of our concerns and were very polite. We had a great experience. More

by ALLPHIN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 23, 2024

Dirito Brothers Walnut Creek Volkswagen responded

That's great to hear. At Dirito Brothers Walnut Creek Volkswagen, we're glad you had a positive experience with our team. Thank you for choosing us for your Volkswagen GTI purchase.

November 17, 2024

Dealership Rating
Employee Rating

As always Sean was great to work with. He was sure to keep us updated in a timely manner and provided his expertise. Everyone was friendly and provided great customer service. More

by christianne_21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 23, 2024

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for sharing your experience with Dirito Brothers Walnut Creek Volkswagen. We're certain our team will appreciate hearing this feedback.

November 17, 2024

Dealership Rating
Employee Rating

Sean represents Dirito Brothers in a very professional way. Shannon oversees and makes appearances, personalizes her interaction and seems to know what is going on. It is convenient to make an online appo More

by ERMMP
Recommend Dealer
Yes

Other Employees Tagged: Shannon Sousa, Marina Felix

Nov 17, 2024

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your feedback on the staff and online appointments. Your thoughts are important to us at Dirito Brothers Walnut Creek Volkswagen, and we'll take this into consideration about scheduling options in the future.

November 17, 2024

Dealership Rating
Employee Rating

I had a good experience in my recent visit. Sean was very Helpful in setting the appointment for me and getting the repair done in a very quick timeframe. He went above and beyond and I appreci More

by GRACEYAARON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 17, 2024

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for sharing your experience with Dirito Brothers Walnut Creek Volkswagen. We're glad our team could assist promptly with your repair appointment.

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