Sergei Potapoff

I have been going to this dealership for over 20 years and it pains me to write this review. I have bought 6 cars and always service my car here. I don’t want to slam them because I don’t think it would and it pains me to write this review. I have bought 6 cars and always service my car here. I don’t want to slam them because I don’t think it would be that hard to get them back to the days when service was a lot better. You can’t make an appointment anymore! Oil changes take 2 to 2.5 hours. A small air leak takes 2 hours come on man! When I made appointments things were quick, people would make Starbucks runs and you would be out of there. But unfortunately I think those days are over. I told Patrick M before he went to BMW that I would stay until things changed for the worse. Well I am unfortunately at that point. It’s been a great run and I appreciate the good ole days. I hope Jackson can get back to those times. I have referred a lot of people there and I hope their experiences improve. More

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For both service and sales, Jackson is above par! Service center customer service is stellar and I cannot say enough about Sergei, my salesman. Just purchased my second RDX from him this week! Everyo Service center customer service is stellar and I cannot say enough about Sergei, my salesman. Just purchased my second RDX from him this week! Everyone at Jackson is a pleasure to work with! More

by DONNAPUCCI Verified Customer Verified Customer

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I got a very competitive quote on the purchase of a new MDX in April without hassling. This is my third MDX, but my easiest experience in buying one MDX in April without hassling. This is my third MDX, but my easiest experience in buying one More

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Excellent service throughout the buying process. Sergei provided the best service possible and was so very pleasant to deal with. Sergei provided the best service possible and was so very pleasant to deal with. More

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Sabri is great for service. Sergei is great for selling cars. The rest of the dealer is awful Sergei is great for selling cars. The rest of the dealer is awful More

by marcadelson Verified Customer Verified Customer

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Sergei was an amazing person to work with. He was honest and everything we discussed was delivered He was honest and everything we discussed was delivered More

by apolloga Verified Customer Verified Customer

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I was in the area and my B1 service due light came on 3 days prior so I pulled in the service lane and was immediately greeted and was told no appointment needed for oil change and rotate. I was on my way days prior so I pulled in the service lane and was immediately greeted and was told no appointment needed for oil change and rotate. I was on my way in less than an hour. Great service and great associates!! More

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Sergei was absolutely amazing. He kept me updated throughout the process, was very responsive, transparent, and trustworthy. Sergei was very personable and made the whole experie He kept me updated throughout the process, was very responsive, transparent, and trustworthy. Sergei was very personable and made the whole experience a joy. Lenore from finance was also very personable and a pleasure to work with. This is my second Acura from Jackson Acura, I will be back! Bravo -20 Year Acura Customer More

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Enjoyable purchase process. Sergei was knowledgeable and easy to work with.Enjoyed after sale product specialist support. Sergei was knowledgeable and easy to work with.Enjoyed after sale product specialist support. More

by timothy.darnell Verified Customer Verified Customer

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Jackson Acura has great employees who are knowledgeable and courteous. The vehicles are outstanding and service is A + and courteous. The vehicles are outstanding and service is A + More

by WKimmy3 Verified Customer Verified Customer

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