Dealership Experience
19 yrs, 11 mos
Industry Experience
24 yrs, 8 mos
497 Reviews
Write a Review497 Reviews of Sergei Potapoff
March 23, 2019
Good repair, good service, good customer interface I blew a tire on my new MDX and did not know how to get to spare. I called my salesman Sergei who walked me through the process and then recommended I blew a tire on my new MDX and did not know how to get to spare. I called my salesman Sergei who walked me through the process and then recommended I call Acura roadside. We had a blip with Acura roadside, mainly because of the local businesses they sent ( 2of 3 could not fix car) but the dealership side of the situation was excellent. The car was finally towed in by the third company and Sergei and Yvonne from service took over. Communication was great as was service. Yvonne went out of her way to work with the insurance company to get as much as possible covered. More
Other Employees Tagged: Yvonne Russell
March 23, 2019
Best of All Atlanta Dealerships I’m happy to report I’m on my third Acura lease. My first two leases were with dealerships that failed me from sales to service. My salesman Sergei wa I’m happy to report I’m on my third Acura lease. My first two leases were with dealerships that failed me from sales to service. My salesman Sergei was amazing. It was the first time someone actually explained the features of the vehicle I was buying. He was also kind and personable, and I was a truly difficult customer on multiple levels. This is the first time I’ve written a review because of my salesman. I look forward to endorsing the service department soon. More
March 15, 2019
EZ Peezy Lemon Squeezy Between the friendly alerts on my MDX, the Jackson Acura app, and Brittany’s helpful attitude, service at this facility is a breeze! (Getting the serv Between the friendly alerts on my MDX, the Jackson Acura app, and Brittany’s helpful attitude, service at this facility is a breeze! (Getting the service package is probably a great idea too) More
Other Employees Tagged: Brittiany Byas
March 11, 2019
Great service Very impressed with Jackson Acura. Our salesman, Sergei, was very knowledgeable and professional. At no time were we pressured to purchase a vehi Very impressed with Jackson Acura. Our salesman, Sergei, was very knowledgeable and professional. At no time were we pressured to purchase a vehicle. Very pleasant experience. More
Other Employees Tagged: Kelly Oneill
March 05, 2019
Professional service and very friendly Service Advisor The service was exceptional and provided a detailed snapshot of my vehicle's condition. Nick Covino takes the time to explain the process and provide The service was exceptional and provided a detailed snapshot of my vehicle's condition. Nick Covino takes the time to explain the process and provides a summary of the checkpoints I need to focus on. GREAT SERVICE!! More
Other Employees Tagged: Paul Silverman, Rodney Jones, Nick Covino, Joey Andrews, Reggie Hammond , Brittiany Byas
February 25, 2019
Rdx purchase They were helpful. They played the song and dance of not being able to match the price or come down on it, but it was expected. I probably could have They were helpful. They played the song and dance of not being able to match the price or come down on it, but it was expected. I probably could have left at that point to another dealer but it was the end of the day More
Other Employees Tagged: Joey Andrews
February 17, 2019
Another great experience at Jackson Acura We purchased a new RDX today at Jackson Acura. We purchased a TL in 2014 - our salesperson was Sergei Potapoff. He gave us great service in 2014 and We purchased a new RDX today at Jackson Acura. We purchased a TL in 2014 - our salesperson was Sergei Potapoff. He gave us great service in 2014 and did not disappoint today!! Knowledgeable, no high pressure and thorough. Kelly Oneill in Finance was so helpful. Car buying is stressful, but these folks at Jackson make it as painless as possible. More
Other Employees Tagged: Kelly Oneill
February 11, 2019
Best experience ever Brittany provided the best service and created the best experience ever experienced at a dealership. You should promote her immediately. I will be b Brittany provided the best service and created the best experience ever experienced at a dealership. You should promote her immediately. I will be back soon! More
Other Employees Tagged: Brittiany Byas
January 29, 2019
Black Beauty Sergei Potapoff was awesome to work with! The process was quick & easy but detailed & professional. He explained all options and even set my vehicle u Sergei Potapoff was awesome to work with! The process was quick & easy but detailed & professional. He explained all options and even set my vehicle up for me before I left. More
Other Employees Tagged: Kelly Oneill
January 21, 2019
Friendly experience Sergei was very helpful! He made the buying of our Acura RDX experience not so bad! He was very knowledgeable and helpful without being too terrible Sergei was very helpful! He made the buying of our Acura RDX experience not so bad! He was very knowledgeable and helpful without being too terrible pushy. More

