Sergio Alvarez | Page 2

The staff at Groove Subaru is excellent, this is the second Subaru I’ve bought there and I’m sure I’ll have my third from them when the time comes. Sergio is an amazing salesperson, he guide us (for the second Subaru I’ve bought there and I’m sure I’ll have my third from them when the time comes. Sergio is an amazing salesperson, he guide us (for the second time) to make an educated decision about our purchase. I strongly recommend Sergio as a sales person and Groove Subaru. More

by sergio.sicard Verified Customer Verified Customer

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I had an excellent experience buying my first car here! The first person I contacted (Ryan Powers) kept in touch with me off the clock to make sure I got taken care of, and everyone else who worked with me The first person I contacted (Ryan Powers) kept in touch with me off the clock to make sure I got taken care of, and everyone else who worked with me (Sergio, Esteban, Grace, and Mr. Nelson) was very friendly, honest, and flexible. I spent 3 hours at the dealership and Sergio was very patient. When the prices all added up and I couldn't afford it after all, he worked with the numbers to give me a better deal - I was honored they applied a military discount no questions asked even though I was buying a used vehicle. Everyone I spoke with was very patriotic, having either served in the military or had family members who did, and their military-friendliness was a plus to purchasing there. The car was in great condition and the detailing was fine - they did a terrible smeary job on the mirrors and windshield so I'll have to clean those better but not a big deal, everything else seemed well done. I was very pleased to find my unicorn car and to work with such wonderful people for a great first car-buying experience. More

by rnd1231 Verified Customer Verified Customer

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The communication from the dealership has been exceptionally poor regarding when my vehicle will be delivered. I've been told several times that I'd be contacted by both Sergio and Scott which h exceptionally poor regarding when my vehicle will be delivered. I've been told several times that I'd be contacted by both Sergio and Scott which hasn't been the case. I've had to call, email and text numerous times to find out why my vehicle still isn't ready for pick up a week after I purchased it. Promises, promises and more promises and still nothing! More

by thomson1970 Verified Customer Verified Customer

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We highly recommend Sergio Alvarez! He was professional and extremely helpful. It was a pleasure working with him when purchasing our vehicle! He was professional and extremely helpful. It was a pleasure working with him when purchasing our vehicle! More

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Really great experience! Helped efficiently and nicely from start to finish, pleasant, quick and low pressure in-store completion of the sale. Feel like we got a good deal an Helped efficiently and nicely from start to finish, pleasant, quick and low pressure in-store completion of the sale. Feel like we got a good deal and will be cared for after the sale. More

by Troo Verified Customer Verified Customer

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If the give me money off my next car I will write 15 words here. words here. More

by darf2001 Verified Customer Verified Customer

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Andrew is a top notch salesman and knows his stuff! He is trustworthy and spent a lot of time helping us. Andrew is a 10+ out of 10 He is trustworthy and spent a lot of time helping us. Andrew is a 10+ out of 10 More

by Karen and Dave Verified Customer Verified Customer

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Matt was very kind, personable and respectful. He made the experience much less daunting and intimidating. He treated us like humans and not a sale. When I put in a request for a test drive the He made the experience much less daunting and intimidating. He treated us like humans and not a sale. When I put in a request for a test drive the entire team that reached out were kind and very helpful. More

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Buying a car anywhere has never been a quick process, but everyone at Groove made our experience easy and pretty much seamless. Sergio and Mai were friendly and professional and very knowledgeable. I woul everyone at Groove made our experience easy and pretty much seamless. Sergio and Mai were friendly and professional and very knowledgeable. I would definitely go back in the future if and when we need another vehicle. Sincerely, Robert Stephens More

by Robstephens243@yahoo.com Verified Customer Verified Customer

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Great dealership, service top notch and sales team is helpful. Got me set up straight with my 2020 Trek! Thank you! helpful. Got me set up straight with my 2020 Trek! Thank you! More

by kasey_5150 Verified Customer Verified Customer

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