Service Department | Page 11

SOJ is a business that exhibits pride in their sales and service departments and employs outstanding, caring people like Jerry Johnson. This is the third Subaru we have purchased with Jerry's help at SOJ! service departments and employs outstanding, caring people like Jerry Johnson. This is the third Subaru we have purchased with Jerry's help at SOJ! He takes personal interest and time for us, even calls us from home if we need something. He is always ready to explain things and research options for us. We appreciate him and all the employees who are polite and efficient at SOJ, especially those in the service dept. which has been so helpful to assess problems and fix them. It is so difficult to visit any other dealership as they can't compare to SOJ. More

Print

Did a great job. Schedule for several maintenance issues and an all day appointment. My car was ready in a few hours plus they service a recall without having to sc Schedule for several maintenance issues and an all day appointment. My car was ready in a few hours plus they service a recall without having to schedule it. My service representative, Mike, was the best I have seen in years. Highly recommend for Subaru service issues. More

Print

Great customer service in every aspect. Prompt. Efficient. Reasonable. Cares about the customer. Recommend very highly Prompt. Efficient. Reasonable. Cares about the customer. Recommend very highly More

Print

After initially giving a not so great review I was contacted by Carlos Gonzales from the service department. He sent me detailed Notes of the overall service and safety inspection and assured me that contacted by Carlos Gonzales from the service department. He sent me detailed Notes of the overall service and safety inspection and assured me that everything was done with my daughter’s safety in mind. It immediately renewed my faith in Subaru of Jacksonville and the Porter promises. More

Print

The BEST! Everyone my husband, wink, and I deal with is so so welcoming and rest to help!! And Kimberly is over the top amazing to work with!! Everyone my husband, wink, and I deal with is so so welcoming and rest to help!! And Kimberly is over the top amazing to work with!! More

Print

This is the 8th car I've bought from this Dealership. From Phil Sr to the sales staff (Jerry Johnson) to service Dept to the greeter, honest and decent people who simply do Not play games and always see From Phil Sr to the sales staff (Jerry Johnson) to service Dept to the greeter, honest and decent people who simply do Not play games and always seek to help find the best solution to whatever brought you into the door. More

Print

Juan is very helpful and truly interested in getting you they best deal he can add the right car. Subaru of Jax is great at they don't do high pressure, have good truck weekends, free soda, water coffee and they best deal he can add the right car. Subaru of Jax is great at they don't do high pressure, have good truck weekends, free soda, water coffee and snacks while you browse. More

Print

They got the tires I needed and installed them in half the time originally quoted. the time originally quoted. More

Print

My Subaru dealership is always clean, employees are super-friendly, and the service department is always right on time. super-friendly, and the service department is always right on time. More

Print

Great service advisors, friendly service and everything took exactly as long as quoted. Always happy with the experience. took exactly as long as quoted. Always happy with the experience. More

Print